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Stamps Com Jobs (NOW HIRING)

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay ...

Administrative Assistant

Austin, TX

$17.50 - $23.75/hr

Familiarity with mail merge processes for mailing and shipping using applications such as Stamps.com, FedEx, and similar tools. * Experience exchanging documents with courts, administrative agencies ...

Administrative Assistant

Austin, TX

$17.50 - $23.75/hr

Familiarity with mail merge processes for mailing and shipping using applications such as Stamps.com, FedEx, and similar tools. * Experience exchanging documents with courts, administrative agencies ...

Administrative Assistant

Austin, TX · On-site

$20 - $23/hr

Familiarity with mail merge processes for mailing and shipping using applications such as Stamps.com, FedEx, and similar tools. * Experience exchanging documents with courts, administrative agencies ...

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay ...

New

Administrative Assistant

Austin, TX

$17.50 - $23.75/hr

Familiarity with mail merge processes for mailing and shipping using applications such as Stamps.com, FedEx, and similar tools. * Experience exchanging documents with courts, administrative agencies ...

Administrative Assistant

Austin, TX · On-site

$20 - $23/hr

Familiarity with mail merge processes for mailing and shipping using applications such as Stamps.com, FedEx, and similar tools. * Experience exchanging documents with courts, administrative agencies ...

STAMPING OPERATOR II

Jonestown, PA · On-site

$20 - $22/hr

Move within a team setting to keep stamping presses running. * Perform all the quality checks ... Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter)

STAMPING OPERATOR II

Jonestown, PA · On-site

$20 - $22/hr

Move within a team setting to keep stamping presses running. * Perform all the quality checks ... Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter)

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay ...

Set up and operate cut-off and stamping presses * Make adjustments to equipment and perform basic troubleshooting * Measure and inspect parts to ensure they meet specifications * Follow all safety ...

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Stamps Com information

What are the key skills and qualifications needed to thrive as a Stamps.com Customer Support Representative, and why are they important?

To thrive as a Stamps.com Customer Support Representative, you need strong problem-solving abilities, familiarity with shipping or postage systems, and typically a high school diploma or equivalent. Proficiency with customer support software, CRM systems, and the Stamps.com platform itself is also important. Excellent communication skills, patience, and a customer-focused attitude will help you stand out in this role. These skills ensure efficient resolution of customer issues, high satisfaction rates, and effective use of the company's services.

What are some common challenges faced by customer support specialists at Stamps.com, and how can new hires prepare for them?

Customer support specialists at Stamps.com often encounter complex questions related to shipping regulations, software troubleshooting, and account management. New hires should be prepared to learn the ins and outs of shipping logistics and acquire a solid understanding of the Stamps.com platform. Staying current with frequent updates and maintaining clear communication with both customers and internal technical teams are essential skills. Developing patience, problem-solving abilities, and adaptability will help team members excel in this fast-paced environment.

What is Stamps.com and what services does it offer?

Stamps.com is an online postage service that allows individuals and businesses to print official U.S. Postal Service stamps and shipping labels from their computers. Customers can manage postage, print shipping labels, and track packages without visiting a post office. The service integrates with e-commerce platforms, making it easy for businesses to streamline their shipping processes. Stamps.com also offers features such as address verification, discounted postage rates, and detailed reporting for shipping activities.

What is the difference between Stamps Com vs Mail Clerk?

AspectStamps ComMail Clerk
CredentialsNo formal certifications requiredNo formal certifications required
Work EnvironmentOnline platform, remote or office-basedOffice environment, handling physical mail
Employer & IndustryOnline retail, shipping, and logisticsCorporate, government, or institutional mailrooms
Search & Comparison IntentComparing online postage servicesUnderstanding mail handling roles

Stamps Com is an online postage service platform used primarily for purchasing and printing postage labels, often for shipping packages. In contrast, a Mail Clerk handles physical mail within an organization, sorting and distributing mail. While both roles involve mailing, Stamps Com focuses on digital postage solutions, whereas Mail Clerks work with physical mail in a workplace setting.

More about Stamps Com jobs
What cities are hiring for Stamps Com jobs? Cities with the most Stamps Com job openings:
What states have the most Stamps Com jobs? States with the most job openings for Stamps Com jobs include:
Infographic showing various Stamps Com job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 81% Part Time, and 15% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.
Pre-Sales Engineer - Atlanta

Pre-Sales Engineer - Atlanta

Auctane

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago


Job description

About us
At Auctane, we are united by a passion to help businesses deliver - whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items - over $200 billion worth - to recipients around the globe.
The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
Win as One. Delight Customers. Deliver Great Outcomes.
About the role
At Auctane a Pre-Sales Engineer (aka Solutions Engineer) is an experienced operational and technical sales professional who works with clients on-site to identify their needs and develop customized business solutions using Auctane's products and services with a strong understanding of the small parcel shipping industry. They work closely with the sales team to understand the client's business, logistics, and IT environment, and then design and present solutions that meet those needs. An Auctane Pre-Sales Engineer also plays a key role in the pre-sales and implementation process, providing operational and technical support to the sales team and answering any operational and technical questions clients may have.
Solutions Engineers play a vital role in the success of any logistics and technology company. They are the bridge between the sales teams and product teams, and they are responsible for ensuring that clients have the best possible experience with the company's products and services. Auctane has many solutions directly tied to their product and services and many more tied to their partners. An Auctane Pre-Sales Engineer is the subject matter expert understanding these solutions and the monetization impact they being to Auctane and the client.
This is a remote position, with field requirements, and the ideal candidate must live in the Atlanta Metro Area.
Travel Requirements: Up to 75% spent in the field.
Sales Perks:
  • Fully Paid Annual International President's Club Trip (Auctane Employee Plus One)
  • Exciting and Motivating Annual Global Revenue Kick Off Week at HQ in Austin, TX
  • Competitive Compensation Packages

What will you be doing?
Serve as primary logistics, operational and technical sales point of contact for Auctane sales teams and clients during the pre-sale's engagement and implementation process.
    • Develop logistical, operational, and technical solutions for both internal sales teams and clients.
    • Leverage the "ShipMatch®" process to match clients to both the proper technology and mix of carriers to meet the client's needs.

Build and deliver customized analysis and proposals to drive customers to adopt Auctane technology and shipping solutions quicker.
    • Demonstrate a master level of understanding of Auctane and partner technology solutions.
    • Clearly articulate, both written and verbally, the key value propositions of the solution.
    • Deliver product demonstrations tailored to the prospect's defined needs.
    • Analyze and present shipping data to meet client's expressed needs.

Develop and maintain a deep understanding of both Auctane's carrier and technology solutions.
    • Maintain a close working relationship with the Product and Engineering teams to fully understand changes to the platforms and carrier agreements and offerings.
    • Become familiar with all documentation, and become able to quickly find necessary resources.
    • Be able to articulate the different solutions available to client's and the sales teams.

Collaborates with other Auctane departments to ensure Sales commitments, technical solutions, and marketing programs are successful.
    • Communicates technical gaps and opportunities to the Product and Engineering teams to improve product adoption and usability.
    • Document success and failures tied to Auctane products that impacts sales both positively and negatively.

What are we looking for?
  • API and application development skills required.
  • Three or more (3+) years of technical SaaS selling experience required.
  • Experience traveling in the field to meet with customers.
  • Three or more (3+) years of shipping/eCommerce industry experience preferred.
  • Bachelor's degree preferred or equivalent work experience.
  • Ability to use Excel/Google sheets at a strong level preferred.

What will make you stand out?
  • Strong persuasion skills to motivate decisions with positive outcomes.
  • Ability to work closely with other teams and team members.
  • Excellent verbal and written communication skills, listening, questioning.
  • Deep understanding of the ecommerce fulfillment market and value proposition.
  • Strong analytic skills to perform market and competitive analysis.
  • Ability to write market requirement documents.
  • Deep technical understanding of technical platforms, familiarity with the software development lifecycle.
  • Ability to communicate disparate system requirements and business value.
  • Ability to translate business needs into system or process requirements.

What do we offer?
  • Take the reins of your time off with our Flex Time Off policy - because work-life balance should always be in your hands!
  • We offer 12 paid holidays for all of our US employees!
  • 401k employer matching program - because your future deserves a friendly boost!
  • ☆We conduct annual merit reviews to recognize and reward your hard work and achievements.
  • Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans.
  • Employee Assistance Program. We offer up to 8 free mental health sessions.
  • We offer gym discounts to help you stay fit and healthy!
  • We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
  • Employee Referral Program! We reward employees helping us find top talent!
  • ♥ An inclusive and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.
  • Attractive HQ in the heart of central Austin, Texas.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)
  • Sit for prolonged periods of time
  • Utilize wrist and hands for a prolonged period of time
  • Walk short distances
  • Stand for short periods
  • Speaking and conversing with others
  • Lift up to 25lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled
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