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Staffing Agency Customer Service Remote Jobs (NOW HIRING)

Globe Life American Income Division

Customer Service Remote

$16.50 - $22.25/hr

About the job Customer Service Remote About Us We are a leading 100% union-label supplemental benefits provider, proudly serving more than 40,000 unions and associations internationally. For over 60 ...

Passport Equals Travel Adventures

Customer Service Remote

$16.50 - $22.25/hr

Company Overview: - We are a growing travel agency dedicated to creating personalized, stress-free travel experiences. - We pride ourselves on excellent service, attention to detail, and building ...

AWL

Agency Customer Success Representative

Austin, TX · Remote

A valid Property and Casualty Insurance License is required for this full-time remote position ... Receive inbound service calls and emails and work as necessary * Refer renewal and cancel save ...

AllJobs

Data Entry & Customer Service, Remote

$31.50/hr

About the job Data Entry & Customer Service, Remote * $31.50/hr + Super | Paid Weekly | West Perth ... staff to assist national landlord insurance provider with word processing and data entry tasks in ...

Nexora Talent

Remote- Customer Experience Service

Chicago, IL · Remote

$16.50 - $22.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Charlotte, NC · Remote

$15.75 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Orlando, FL · Remote

$15 - $20.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Omaha, NE · Remote

$15.25 - $20.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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How much do staffing agency customer service remote jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for staffing agency customer service remote in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a staffing agency customer service remote do?

A Staffing Agency Customer Service Remote position typically involves assisting job seekers and employers via phone, email, or chat from a home office. Responsibilities include answering questions about job openings, helping candidates through the application process, and resolving issues for both clients and employees. Agents also maintain records, provide updates on application statuses, and relay information between candidates and recruiters. The role requires good communication skills, problem-solving abilities, and familiarity with digital communication tools.

What are the key skills and qualifications needed to thrive as a staffing agency customer service remote?

To thrive as a Staffing Agency Customer Service Remote professional, you need strong communication skills, problem-solving abilities, and a background in customer service or staffing support, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, applicant tracking systems (ATS), and remote collaboration tools like Zoom or Slack is typically required. Excellent time management, adaptability, and empathy enable you to manage client and candidate interactions effectively while working independently. These skills are crucial to ensuring positive experiences for clients and candidates, maintaining efficient staffing processes, and supporting the agency's reputation in a remote environment.

What are the most common challenges faced by remote customer service representatives at staffing agencies, and how can they be managed?

Remote customer service representatives at staffing agencies often face challenges such as maintaining clear communication with both clients and job candidates, handling high volumes of inquiries, and adapting to rapidly changing staffing needs. Staying organized and utilizing digital collaboration tools can help manage these demands efficiently. Proactively seeking clarification, participating in regular team check-ins, and keeping thorough records can also contribute to smoother workflows and improved client satisfaction.

What is the difference between Staffing Agency Customer Service Remote vs Customer Support Specialist?

AspectStaffing Agency Customer Service RemoteCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer experience in staffing or customer serviceHigh school diploma or equivalent; relevant experience or certifications in customer support
Work EnvironmentRemote, often within staffing or recruitment firmsRemote or on-site, in various industries
Industry UsagePrimarily in staffing and recruitment agenciesAcross multiple industries including tech, retail, and healthcare
Search & Comparison IntentPeople comparing staffing agency roles with general customer support jobsIndividuals seeking customer support roles in different sectors

Staffing Agency Customer Service Remote roles focus on supporting staffing and recruitment processes, often within staffing agencies. Customer Support Specialist positions are broader, serving various industries with customer service duties. While both roles are remote and require similar credentials, their industry focus and job functions differ.

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Staffing Agency Customer Service Remote jobs near you
Infographic showing various Staffing Agency Customer Service Remote job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Remote

Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$16.50 - $22.25/hr

Other

Re-posted 2 days ago

Job description

About the job Customer Service Remote
About Us
We are a leading 100% union-label supplemental benefits provider, proudly serving more than 40,000 unions and associations internationally. For over 60 years, we have helped working families access supplemental and permanent benefit solutions designed to provide long-term financial protection and peace of mind.
Position Summary
We are hiring motivated, people-focused individuals to join our fully remote team. In this role, you will connect with union and association members who have requested information about their benefits, explain available options, and assist them through the enrollment process.
Responsibilities
Respond to inbound and outbound client inquiries
Schedule and lead virtual benefits consultations
Explain benefit programs and coverage options in a clear, professional way
Assist clients with applications and required documentation
Keep accurate records and maintain strong client relationships
Take part in ongoing training, mentorship, and leadership development
Qualifications
Strong communication and people skills
Positive attitude and professional presence
Customer service or sales experience is helpful but not required
Comfortable using computers and working remotely
Self-motivated, reliable, and coachable
Authorized to work in the U.S. or Canada
What We Provide
100% remote position with no commute
Flexible scheduling
Weekly pay plus monthly performance bonuses
Benefits package after the initial qualification period
Annual incentive trips for top performers to destinations such as Cancun, the Bahamas, Las Vegas, and more
Clear growth path with leadership and fast-track promotion opportunities
This is a great opportunity for someone who enjoys helping people, wants flexibility, and is ready to build a career with long-term growth potential. Apply today to take the next step.

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