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Staff Assistant Jobs in Springfield, MA (NOW HIRING)

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Staff Assistant information

See Springfield, MA salary details

$21.9K

$63.8K

$93.2K

How much do staff assistant jobs pay per year?

As of Aug 9, 2026, the average yearly pay for staff assistant in Springfield, MA is $63,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,800.00 and $82,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a staff assistant, and why are they important?

To thrive as a Staff Assistant, you need strong organizational abilities, attention to detail, and proficiency in administrative tasks, often supported by an associate’s or bachelor’s degree. Familiarity with office software such as Microsoft Office Suite, scheduling platforms, and document management systems is typically required. Excellent communication, time management, and problem-solving skills help you handle multiple priorities and support team efficiency. These skills are essential for ensuring smooth office operations and enabling teams to function effectively.

What does a staff assistant do?

Your responsibilities as a staff assistant vary greatly depending on the business for which you work, especially within the government, education, or aviation, but your general duties involve administrative support. You are expected to provide support to other staff members to help them complete their assigned work more efficiently. This can sometimes include supervisory duties. You spend a lot of time answering phones and emails, scheduling appointments, organizing, filing, and preparing documents, sorting mail, tracking deliverables and receivables, assisting with the budget, ensuring correct order entry, and providing quality customer service. You also answer questions and greet customers in office settings.

What is the role of a staff assistant?

A staff assistant provides administrative support within an organization, handling tasks such as scheduling, correspondence, data entry, and office management. They often use office software like Microsoft Office and may coordinate communication between departments to ensure smooth operations.

How does a staff assistant typically support multiple departments or team members in a fast-paced office environment?

As a Staff Assistant, you may be expected to juggle requests from various departments or team members, often with competing deadlines. This requires strong organizational skills and the ability to prioritize tasks efficiently. You'll likely coordinate schedules, handle correspondence, and support meetings, making communication and adaptability essential. Collaborating closely with colleagues across different teams helps ensure smooth office operations and provides you with a broad understanding of the organization's workflow.

What is a staff assistant?

Staff Assistants are administrative professionals who provide support to teams, departments, or executives within an organization. Their responsibilities often include managing schedules, handling correspondence, preparing documents, organizing meetings, and performing various clerical tasks. They play a crucial role in ensuring that office operations run smoothly and efficiently. Staff Assistants need strong organizational, communication, and multitasking skills to succeed in their roles.

What is the difference between Staff Assistant vs Administrative Assistant?

AspectStaff AssistantAdministrative Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma; often some post-secondary education or certifications
Work EnvironmentGovernment agencies, nonprofits, corporate officesCorporate offices, government agencies, educational institutions
Employer & Industry UsageCommonly used in government and nonprofit sectorsWidely used across various industries including business, healthcare, and education
Search & Comparison IntentOften compared for entry-level support roles in organizationsCompared for administrative support and clerical roles

While both roles provide essential support within organizations, Staff Assistants typically work in government or nonprofit sectors with similar credential requirements, whereas Administrative Assistants are more common across diverse industries, often with additional post-secondary education. Understanding these differences helps job seekers identify the right role for their skills and career goals.

More about Staff Assistant jobs
What are the most commonly searched types of Staff jobs in Springfield, MA? The most popular types of Staff jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Staff Assistant jobs? Cities near Springfield, MA with the most Staff Assistant job openings:
Staff Assistant jobs near you
Infographic showing various Staff Assistant job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,831 per year, or $30.7 per hour.

Event Assistant | Part-Time | PeoplesBank Arena

Oak View Group

Hartford, CT • On-site

$26 - $30/hr

Part-time

Retirement

Posted 12 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

22nd of 36 rated event venues

Job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 


The Event Assistant will work closely with the Events Department, including Event Management, Guest Services, and Event Security. The primary responsibility of the Events Assistant will be to assist and coordinate all activities related to the Events Department and part-time Event Staff.

This role pays an hourly rate of $26.00-$30.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 23, 2026.


PeoplesBank Arena is also home to the AHL’s Hartford Wolf Pack, the primary developmental affiliate of the New York Rangers. PeoplesBank Arena entertains millions of visitors annually with a variety of concerts, family shows, and ice-skating spectaculars throughout the season. The venue has played host to an extraordinary roster of world-renowned artists, including Sabrina Carpenter, Andrea Bocelli, Bad Bunny, Nicki Minaj, Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, and many others.

PeoplesBank Arena will continue to be the center of sports and entertainment for Hartford and the State of Connecticut for years to come.


  • Assist with the scheduling of part-time staff - from sending out availability surveys and sending confirmed schedules,to placing staff on “game day” staffing sheets
  • Work during events to assist and coordinate tasks during and after an event
  • Assist with the setup of the employee entrance door and sign in/out of all staff.
  • Help in Guest Services during events to assist with guest questions
  • Distribute uniforms and equipment to staff
  • Assist the Events department with creating event one-sheeters, staff deployment sheets, event data sheets, etc.
  • Assist with the arena lost & found program
  • Complete pre-event building inspection walks
  • Participate in weekly department meetings
  • Assist in the daily tasks of on-site parking garage
  • Sit in/assist on interviews/recruiting efforts
  • Assist event managers coordinate various event activities, including VIP activations, sponsorship activations, etc.
  • Help maintain organized files, handbooks, and staff logs.
  • Other tasks as assigned

  • High school diploma or equivalent. Some completed college coursework with emphasis in event management, sport management, facility management, hospitality management, or related field, preferred
  • 1-2+ years of previous experience in an event-driven role at a stadium, arena, or similar.
  • Ability to work weekdays, weekends, and holidays as needed
  • Ability to work during normal office hours (9:00am – 5:00pm), as well as event shifts
  • Ability to handle multiple tasks at one time and meet deadlines
  • Must have demonstrated ability to function in a fast-paced, high-pressure environment while upholding a positive attitude
  • Ability to provide exceptional customer service even in stressful situations
  • Possess superior interpersonal and communication skills
  • Proficient with computers in a Windows format with experience in Word, Excel and Outlook
  • Detail-oriented, self-motivated, and ability to work independently
  • Ability to stand and walk for long periods of time, climb stairs, and occasionally lift heavy objects.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.


Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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