Stadium Operations Manager Jobs in Troy, IL (NOW HIRING)

Live! by Loews - St. Louis offers careers at Ballpark Village in a hotel connected to sports and entertainment energy. Team members support 216 guestrooms, 17,000 square feet of event space, multiple dining venues and memorable guest experiences with stadium-area views.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

A proactive and results-driven Catering Sales Manager who will champion our catering business and deliver exceptional experiences for every client. In this role, you'll own the full sales cycle, from prospecting and lead generation to event execution, while building strong relationships that drive revenue and repeat business. Your creativity and strategic mindset will help shape catering initiatives that set us apart in the market.

Who You Are:

• Relationship Builder: You create meaningful connections and foster trust with clients and colleagues.

• Innovative Thinker: You approach challenges with curiosity and craft creative solutions.

• Organized Multitasker: You manage time and priorities with precision and confidence.

• Natural Leader: You take initiative and guide conversations with professionalism.

• Collaborative Partner: You thrive in a dynamic, fast-paced environment and inspire teamwork.

• Veterans and military spouses are encouraged to apply.

What You'll Do:

• Respond promptly to incoming leads and actively prospect for new catering opportunities.

• Plan, coordinate, and service all booked catering events, ensuring flawless execution.

• Conduct site visits and design experiences that convert prospects into loyal clients.

• Collaborate with the Director of Meetings & Events to implement annual catering strategies, including promotions and sales blitzes.

• Partner with Culinary and Food & Beverage teams to create customized menus that elevate the guest experience.

• Maintain and optimize third-party website presence in partnership with Brand and PR teams.

• Block space effectively in Delphi to maximize revenue, following property policies.

• Prepare and distribute Banquet Event Orders, resumes, and other documentation to ensure operational efficiency.

• Schedule and lead pre- and post-convention meetings, providing exceptional client support.

• Encourage rebooking by discussing future event plans and soliciting feedback through Meeting Planner Surveys.

• Partner with the Financial Service Center to ensure accurate credit and billing processes.

• Participate in internal meetings and contribute to special projects as assigned.

• Regular attendance in conformance with standards.

• May be required to work varying schedules to reflect business needs.

• Required to attend all mandatory training sessions and meetings.

• Perform other duties as assigned.

Your Qualifications Include:

• Minimum 1 year of experience in sales, event execution or related experience, preferably in the hospitality industry, preferred.

• Bachelor's degree in Business, Hospitality Management or equivalent experience, preferred.

• Knowledge of hotel operations.

• Proficient Microsoft Office Suite, Delphi experience preferred.

• Ability to stand, sit, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift.