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Director Stadium Operations Jobs in Troy, IL (NOW HIRING)

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Director Stadium Operations information

See Troy, IL salary details

$31.7K

$100.3K

$167.2K

How much do director stadium operations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director stadium operations in Troy, IL is $100,297.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $126,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of stadium operations?

To thrive as a Director of Stadium Operations, you need expertise in facility management, event coordination, safety protocols, and a relevant degree such as in sports management or business administration. Familiarity with facility management software, crowd control systems, and certifications in safety or emergency management are commonly expected. Strong leadership, problem-solving abilities, and excellent communication skills distinguish top performers in this role. These skills are vital to ensure smooth stadium operations, guest safety, and successful event execution.

What are some common challenges faced by a director of stadium operations during large-scale events?

A Director of Stadium Operations often encounters challenges such as coordinating multiple teams (security, maintenance, concessions), managing last-minute changes, and ensuring compliance with safety regulations during large events. They must be adept at problem-solving under pressure, as unexpected issues like weather disruptions or technical failures can arise. Effective communication and quick decision-making are essential to maintain smooth operations and deliver a positive experience for attendees.

What is the difference between Director Stadium Operations vs Stadium Operations Manager?

AspectDirector Stadium OperationsStadium Operations Manager
ResponsibilitiesOversees all stadium operations, strategic planning, and high-level managementManages daily stadium activities, staff, and event logistics
CredentialsTypically requires extensive experience in stadium management, certifications in facilities or event managementRelevant experience in operations, certifications in safety or event management often preferred
Work EnvironmentCorporate offices, stadiums, and event sitesPrimarily on-site at stadiums during events and daily operations
Employer & Industry UsageSports teams, stadium authorities, event venuesSports venues, event management companies, stadiums

The main difference between a Director Stadium Operations and a Stadium Operations Manager lies in scope and seniority. The director handles strategic planning and overall management, while the manager focuses on daily operations and event execution. Both roles require relevant experience and certifications, but the director's role is more leadership-oriented.

What are the most commonly searched types of Stadium Operations jobs in Troy, IL?

The most popular types of Stadium Operations jobs in Troy, IL are:

What job categories do people searching Director Stadium Operations jobs in Troy, IL look for?

The top searched job categories for Director Stadium Operations jobs in Troy, IL are:

What cities near Troy, IL are hiring for Director Stadium Operations jobs?

Cities near Troy, IL with the most Director Stadium Operations job openings:

Director Stadium Operations jobs near you
Infographic showing various Director Stadium Operations job openings in Troy, IL as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $100,297 per year, or $48.2 per hour.

Coordinator, Ticket Operations (Full Time)

St. Louis CITY SC

Saint Louis, MO • On-site

$40K - $50K/yr

Full-time, Part-time

Re-posted 21 days ago

Key responsibilities

  • Assist with all aspects of ticketing operations and box office services, including ticket product implementation and financial reporting.

  • Perform box office duties on game days and stadium events, providing customer service and managing ticket needs.

  • Coordinate and support ticket office projects, maintain the ticketing system, and assist with order processing and gameday operations.

Job description

JOB TITLE: Coordinator, Ticket Operations
Who CITY is:
St. Louis CITY is more than just the newest local MLS soccer team, we have quickly become the heartbeat of St. Louis and are leading the frontier of an emerging cultural renaissance. Join our growing family of 500+ visionaries in a fun and fast-paced work environment that provides unmatched potential for new ideas, personal growth, and immediate impact.

Who you are:
CITY provides a progressive and supportive workplace that lets YOU be YOU. We value unique experiences and perspectives, and we hire employees who leverage their differences to add value. Feel the impact of your ideas come to life as you join in the thunderous roar of 22,500 impassioned fans at our state-of-the art facility.

What CITY does:
Join us today in the mission of uniting the St. Louis Region and redefining what it means to be a soccer team.
SUMMARY:
The Ticket Operations Coordinator will assist with all aspects of ticketing operations and box office services. This position will play a critical role in and execution of our ticketing strategy and overall event operations, by acting as a liaison between ticket sales, service, and stadium operations. They would also be responsible for delivering the highest level of customer service for all internal and external customers. This includes customer service management of the Box Office on match day. This position will be responsible for multiple concurrent projects under the supervision of the Manager, Ticket Operations.
This is a full time, exempt position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Assist with the execution for all ticket operational tasks, implementation of ticket products and technology, as well as assist with financial reporting.
  • Research issues/errors concerning ticket management, mobile app, and scanning issues.
  • Box office duties on game days and other stadium events; providing excellent customer service and box office needs tasks for all MLS and non-MLS events at Energizer Park.
  • Assist with building season plans and individual events in SeatGeek
  • Assist all CITY employees with SeatGeek training, system upgrades, software enhancements, and procedure changes.
  • Coordinate and assist in ticket office projects.
  • Assist in maintaining the ticketing system and related networks.
  • Assist in creating and maintaining the seating manifest amp; ticket inventory.
  • Provide direct operational support to the Ticket Sales and Service departments.
  • Assist with the order processing efforts associated with orders for season, group, team and single game ticket sales.
  • Assist in game day ticket operations, including will call and walk-up ticket sales, as well as oversight of gameday staff
  • Coordinate and train part-time, seasonal, and game day staff.
  • Assist in maintaining all controls amp; procedures to assure the integrity of the inventory and associated finances.
  • Assist in managing all customer account maintenance.
  • Other duties and responsibilities as assigned.
KNOWLEDGE, SKILLS, AND ABILITY:
  • Must have the ability to maintain professional behavior and appearance.
  • Must have the ability to demonstrate uncompromising judgment and discretion to protect the confidentiality/privacy of others, and company documents and records.
  • Must have a keen sense of self-awareness and emotional intelligence, strong interpersonal conflict resolution, and problem-solving skills.
  • Must have good decision-making skills, solid judgment, and interpersonal effectiveness.
  • Must have strong teamwork and relationship management skills and work effectively with all personalities to support a strong, unified culture.
  • Must have an interest and ability in serving others as one of the primary functions of their job.
  • Must be self-directed and able to work independently and possess a strong ability to manage one's own time and prioritize tasks.
  • Must possess effective communication skills; must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong, active listening skills.
  • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption.
  • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.
  • Accurate, efficient, and timely execution of tasks and able to be flexible and resourceful in response to changing priorities and needs.
  • A keen attention to detail
  • Able to work long and flexible hours, including holidays, weekends, and all events as needed.
EDUCATION AND EXPERIENCE:
  • Bachelor’s Degree from accredited college or university
  • A minimum of one (1) year of computerized ticket operations experience
  • Operation experience on all aspects of ticket operations, including areas related to sales and service support, but not limited to the following:
    • Ticket event creation amp; management
    • Invoicing, collection, reconciliation, and fulfillment
    • Customer service and correspondence
    • Match and event day ticket operations amp; services
    • Personal management
    • Ticket sales, service, and operations report generation
    • Knowledge and experience with a ticketing system, SeatGeek is a plus
St. Louis CITY SC is building a team that is passionate about their work, the success of our Club and the growth and revitalization of our region. We desire people who hold themselves and others accountable and are driven by setting new standards for fan engagement.
TKFC LC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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