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Sr Manager It Operations Jobs in Colorado (NOW HIRING)

Prime Data Centers

IT Operations Manager

Denver, CO · On-site

$110 - $130/hr

Etc.,), Grafana, and enterprise networking -- serving as the team's senior technical escalation ... IT infrastructure and operations experience, including 2+ years directly managing or leading ...

Loenbro

Senior Manager, IT PMO & Integration

Westminster, CO · Hybrid

$132K - $132K/yr

Senior Manager, IT PMO & Integration Company: Loenbro, LLC Business Unit/Department: Information ... Proficiency with Azure DevOps, Power BI, Microsoft 365, or similar enterprise technology platforms.

SAIC

Enterprise IT Operations Manager

Colorado Springs, CO · On-site

$200K - $240K/yr

ORA_ON_SITE Description SAIC is seeking an experienced Enterprise IT Operations Manager to lead mission-critical IT operations for the NORAD/NORTHCOM NITES program in Colorado Springs, CO. This role ...

Stackinfra

IT Operations Manager

Denver, CO · On-site

$115K - $128K/yr

At STACK, the IT Operations Manager provides leadership in troubleshooting and resolving complex and day-to-day infrastructure issues, minimizing downtime, and maintaining business productivity. The ...

STACK Infrastructure

IT Operations Manager

Denver, CO · On-site

$115K - $128K/yr

At STACK, the IT Operations Manager provides leadership in troubleshooting and resolving complex and day-to-day infrastructure issues, minimizing downtime, and maintaining business productivity. The ...

SAIC

Enterprise IT Operations Manager

Colorado Springs, CO · On-site

$200K - $240K/yr

Description SAIC is seeking an experienced Enterprise IT Operations Manager to lead mission-critical IT operations for the NORAD/NORTHCOM NITES program in Colorado Springs, CO. This role is central ...

SAIC

Enterprise IT Operations Manager

Colorado Springs, CO · On-site

$200K - $240K/yr

As the Enterprise IT Operations Manager, you will serve as the central leader for daily IT operations, coordinating closely with command leadership, government partners, and OEM vendors. You will ...

Saic

Enterprise IT Operations Manager

Colorado Springs, CO · On-site

$160 - $200/hr

Description SAIC is seeking a highly skilled Enterprise IT Operations Manager in Colorado Springs, CO on the NITES program responsible for operations and overall IT Service Management (ITSM) for a ...

AgentSync

IT Operations Engineer

Denver, CO · On-site

$90 - $130/hr

Overview As an IT Operations Engineer, you will own the identity, endpoint, and SaaS infrastructure ... Provision and manage employee hardware * Participate in helping to build and maintain a culture of ...

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Sr Manager It Operations information

What does a Sr Manager IT Operations do?

A Sr Manager IT Operations oversees the daily operations of an organization's IT infrastructure, ensuring systems are reliable, secure, and efficient. They manage IT teams, set operational policies, and coordinate the deployment, maintenance, and support of hardware, software, and networks. Additionally, they often collaborate with other departments to align IT services with business objectives, manage budgets, and drive process improvements. Their role is crucial in minimizing downtime, ensuring cybersecurity, and supporting business growth through technology.

How does a Sr Manager IT Operations typically collaborate with other departments to ensure seamless technology integration?

A Sr Manager IT Operations regularly works with various departments—such as finance, HR, and business units—to understand their technology needs and ensure that IT systems support overall business objectives. This collaboration often involves attending cross-functional meetings, translating technical requirements for non-technical stakeholders, and coordinating project rollouts or updates. Building strong relationships with department heads helps anticipate challenges and ensures that IT solutions are aligned with organizational goals. Effective communication and stakeholder management are essential skills in this role.

What are the key skills and qualifications needed to thrive as a Sr Manager IT Operations, and why are they important?

To thrive as a Sr Manager IT Operations, you need strong expertise in IT infrastructure, service management, and leadership, often supported by a bachelor’s degree in computer science or a related field. Experience with ITIL frameworks, cloud platforms, network management tools, and relevant certifications like ITIL or PMP is typically required. Outstanding problem-solving, communication, and team leadership skills help drive operational excellence and foster cross-departmental collaboration. These competencies are crucial for ensuring reliable IT services, managing risk, and aligning technology initiatives with business goals.

What is the difference between Sr Manager It Operations vs IT Project Manager?

AspectSr Manager It OperationsIT Project Manager
CredentialsBachelor's degree, often with certifications like ITIL, PMPBachelor's degree, PMP or similar project management certifications
Work EnvironmentOversees IT infrastructure, support teams, and daily operationsManages specific IT projects from initiation to completion
Employer & Industry UsageCommon in large organizations managing ongoing IT servicesFound across industries managing project-based IT initiatives
Search & Comparison IntentOften compared for leadership roles in IT operationsCompared for project management roles in IT

The Sr Manager It Operations focuses on managing ongoing IT services and infrastructure, ensuring operational efficiency. In contrast, an IT Project Manager handles specific projects with defined goals and timelines. While both roles require strong IT knowledge and certifications, their primary responsibilities and work focus differ significantly.

What are popular job titles related to Sr Manager It Operations jobs in Colorado?

For Sr Manager It Operations jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Sr Manager It Operations jobs in Colorado look for?

The top searched job categories for Sr Manager It Operations jobs in Colorado are:

What cities in Colorado are hiring for Sr Manager It Operations jobs?

Cities in Colorado with the most Sr Manager It Operations job openings:

Sr Manager It Operations jobs near you
Infographic showing various Sr Manager It Operations job openings in Colorado as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Manager, IT Operations & End User Services

Biodesix, Inc.

Louisville, CO • On-site

$90K - $108K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Manager – IT Operations amp; End User Services
ABOUT US:
Biodesix is a leading diagnostic solutions company, driven to improve clinical care and outcomes for patients. Biodesix Diagnostic Tests support clinical decisions to expedite personalized care and improve outcomes for patients with lung disease. Biodesix Development Services enable the world’s leading biopharmaceutical, life sciences, and research institutions with scientific, technological, and operational capabilities that fuel the development of diagnostic tests, tools, and therapeutics.
Our Mission: Transform patient care and improve outcomes through personalized diagnostics that are timely, accessible, and address immediate clinical needs.
Our Vision: A world where patient diseases are conquered with the guidance of personalized diagnostics.
For more information, please visit www.biodesix.com.

THE ROLE:
The IT Operations amp; End User Services Manager is responsible for leading day-to-day IT operational support and end-user technology services across the organization. This role oversees operational IT processes, endpoint support, onboarding/offboarding coordination, endpoint lifecycle management, operational escalations, and service delivery activities that support business continuity, employee productivity, laboratory operations, and enterprise growth. The position partners closely with Infrastructure Engineering, Cybersecurity, Software Development, Business Intelligence, Quality amp; Compliance, and business stakeholders to ensure stable, scalable, secure, and efficient operational support services across the organization. This is not a traditional help desk management role focused solely on ticket coordination or administrative oversight. The position is designed for a hands-on technical leader capable of helping mature and scale IT operations, operational support processes, endpoint management, and service delivery functions. The successful candidate must be comfortable operating in a highly technical environment and actively participating in technical troubleshooting, operational escalations, infrastructure coordination, and support process execution while leading and developing the operational support function.
WHAT YOU'LL DO:
IT Operations amp; Service Delivery
  • Lead day-to-day IT operational support functions including service desk operations, endpoint support, onboarding/offboarding coordination, incident management, and service delivery activities
  • Oversee and continuously improve IT processes, workflows, escalation procedures, support standards, documentation, and service delivery effectiveness
  • Establish and maintain operational metrics, support KPIs, ticket management practices, operational reporting, and service delivery measurements
  • Coordinate operational communications, escalation management, and issue resolution related to outages, maintenance activities, operational risks, and user-impacting changes
  • Collaborate closely with Infrastructure Engineering, Cybersecurity, Software Development, Business Intelligence, Quality amp; Compliance, and business stakeholders to support operational alignment, predictable execution, and business continuity
Technical Leadership amp; Innovation
  • Participate directly in technical troubleshooting, escalations, endpoint support activities, infrastructure coordination, and operational readiness initiatives
  • Provide technical leadership for complex operational and infrastructure issues involving Microsoft 365, endpoint technologies, identity/access management, enterprise productivity systems, and operational support platforms
  • Partner with Infrastructure Engineering and Cybersecurity teams to improve endpoint management, operational tooling, automation, and service delivery capabilities
  • Identify opportunities to improve support efficiency, user experience, and operational resiliency
  • Support operational readiness, coordination, and implementation activities related to infrastructure changes, system upgrades, maintenance events, and enterprise technology deployments
  • Assist with root cause analysis, technical problem resolution, operational planning, and continuous improvement efforts across IT teams
  • Stay current with emerging technologies, operational support trends, automation capabilities, and AI-driven solutions relevant to IT operations and end-user services
End User Services amp; Endpoint Operations
  • Oversee operational support for workstations, mobile devices, conferencing technologies, printers, Microsoft 365 services, and enterprise productivity tools
  • Ensure efficient onboarding, offboarding, provisioning, endpoint lifecycle management, inventory management, and asset tracking activities
  • Partner with infrastructure and security teams to support endpoint management technologies, device compliance requirements, and operational support coordination
  • Support a high-quality end-user experience through responsive support services and effective operational execution
Operational Governance amp; Team Leadership
  • Drive talent development, workforce planning, coaching, and performance management for the operational support team
  • Develop and maintain operational procedures, support documentation, knowledgebase articles, and standard operating procedures
  • Drive operational discipline through ticket governance, prioritization, escalation management, workload coordination, and continuous improvement initiatives
  • Support audit readiness, operational controls, and compliance documentation requirements within regulated environments
  • Lead, mentor, and develop IT support personnel while fostering a collaborative, accountable, and customer-focused culture
  • Support cross-functional collaboration, operational scalability, and service improvement initiatives across IT and business teams
WHAT YOU'LL BRING:
  • Bachelor’s degree in Information Technology, Information Systems, Computer Science, Engineering, Business, or related field; equivalent experience may be considered
  • 6-10 years of progressive experience supporting enterprise IT operations, endpoint technologies, Microsoft 365 environments, IT service management platforms, operational process improvement initiatives, and cloud-based enterprise productivity technologies
  • 5+ years of leadership or management experience leading technical support, operational, or infrastructure-focused teams, preferred
  • Experience managing operational escalations, service delivery activities, support processes, and cross-functional technical coordination
  • Technical certifications, operational certifications, or IT service management certifications are a plus
  • Exposure to healthcare, laboratory, biotechnology, diagnostics, or regulated or compliance-focused business environments, preferred
  • Familiarity with operational documentation, knowledgebase management, and service management best practices
  • Proven ability to lead operational support teams, manage competing priorities, and improve service delivery in a fast-paced environment.
  • Strong technical, analytical, and problem-solving skills, with experience handling escalations and driving cross-functional collaboration.
  • Excellent communication skills and a customer-focused, team-oriented approach.
  • Experience in regulated environments preferred; familiarity with HIPAA, FDA, ISO, CLIA, CAP, SOC 2, or similar frameworks is a plus.
  • Self-motivated, detail-oriented, and adaptable in a rapidly changing environment.
​WHAT YOU'LL GET:
  • Annual Base Salary Range $90,000 to $108,000
  • Discretionary Bonus opportunity
  • Comprehensive health coverage: Medical, Dental, and Vision
  • Insurance: Short/Long Term Disability and Life Insurance
  • Financial benefits: 401(k), Flex Spending Account
  • 120 hours of annual vacation
  • 72 hours of paid sick time off
  • 11 paid holidays + 3 floating holidays
  • Employee Assistance Program
  • Voluntary Benefits
  • Employee recognition program
WHAT TO EXPECT IN THE INTERVIEW PROCESS:

We want you to have a clear view of the IT Operations amp; End User Services Manager role—and we want to get to know the real you. Our interview process is designed to be thorough, transparent, and give you direct insight into what it’s like to work here:

  1. Virtual Recruiter Screen – A conversation to understand your background, what motivates you, and where you're looking to grow.
  2. Hiring Manager Interview – A deeper discussion about your experience, skills, and approach.
  3. Final On-Site Interview – Tour our corporate headquarters; interview with additional members of the team to discuss alignment and fit.
Individual base compensation is based on various factors unique to each candida

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