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Sr Implementation Engineer Jobs in Wisconsin (NOW HIRING)

EDCi

Sr. Genesys CX Implementation Engineer

Appleton, WI · On-site +1

⬅ Back to Career Opportunities Sr. Genesys CX Implementation Engineer Location: Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin ...

BRP

Senior Manufacturing Engineer

Sturtevant, WI · On-site

$88K - $120K/yr

We are looking for a Senior Engineer reporting to an Engineering Team Lead. BECOME PART OF OUR TEAM ... Develop, implement, and improve assembly processes to meet cost, quality, and capacity requirements

BRP

Senior Manufacturing Engineer

Sturtevant, WI

$88K - $120K/yr

We are looking for a Senior Engineer reporting to an Engineering Team Lead. BECOME PART OF OUR TEAM ... Develop, implement, and improve assembly processes to meet cost, quality, and capacity requirements

Accenture

Senior Advanced AI Research Engineer

Milwaukee, WI · On-site

$103K - $141K/yr

You Are: As a Senior Advanced AI Research Engineer, you sit at the boundary between AI systems ... Translate research findings into production-grade implementations: engineered Python services ...

Brady Worldwide, Inc.

Sr. Firmware Engineer

Milwaukee, WI · On-site

$117K - $155K/yr

The position is responsible for designing, implementing, and testing real-time embedded firmware to enhance the performance and functionality of our printing systems. The Senior Firmware Engineer ...

Brady

Sr. Firmware Engineer

Milwaukee, WI

$117K - $155K/yr

The position is responsible for designing, implementing, and testing real-time embedded firmware to enhance the performance and functionality of our printing systems. The Senior Firmware Engineer ...

Brady Corporation

Sr. Firmware Engineer

Milwaukee, WI · On-site

$117K - $155K/yr

The position is responsible for designing, implementing, and testing real-time embedded firmware to enhance the performance and functionality of our printing systems. The Senior Firmware Engineer ...

Foxconn WI

Sr. Quality Engineer

Mount Pleasant, WI · On-site

$85K - $116K/yr

Sr. Quality Engineer Department: GL6 Manufacturing Quality Employment Type: Full Time Location: SMC ... Develop, implement, and maintain quality system procedures and documentation * Conduct quality ...

Ducommun

Senior Test Engineer

Appleton, WI · On-site

Senior Test Engineer The Senior Test Engineer is responsible for developing, implementing, and supporting test solutions for electronic assemblies and products in a contract manufacturing environment.

Ducommun

Senior Test Engineer

Appleton, WI · On-site

Senior Test Engineer The Senior Test Engineer is responsible for developing, implementing, and supporting test solutions for electronic assemblies and products in a contract manufacturing environment.

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Sr Implementation Engineer information

What does a Sr Implementation Engineer do?

A Sr Implementation Engineer is responsible for leading the deployment and integration of complex software or hardware solutions for clients. They manage project timelines, configure systems to meet client requirements, and troubleshoot any issues that arise during the implementation process. Additionally, they collaborate with cross-functional teams, provide technical expertise, and ensure that the solution operates smoothly in the client's environment. Their role is critical in ensuring that projects are completed on time and that clients are satisfied with the final product.

How does a Sr Implementation Engineer typically collaborate with cross-functional teams during project rollouts?

A Sr Implementation Engineer frequently collaborates with project managers, software developers, quality assurance teams, and client stakeholders to ensure smooth deployment of solutions. They act as a technical liaison, translating client requirements into actionable tasks for internal teams and ensuring alignment on timelines and deliverables. Regular meetings, status updates, and documentation are key parts of the communication process. This collaborative approach helps address potential issues early and ensures that the project meets both technical and business objectives.

What are the key skills and qualifications needed to thrive as a Sr Implementation Engineer, and why are they important?

A Sr Implementation Engineer needs strong technical expertise in system integration, project management, and a relevant degree in computer science or engineering. Familiarity with tools like SQL, cloud platforms, API integration, and certifications such as PMP or AWS Solutions Architect are often required. Excellent problem-solving abilities, communication, and client management skills help them excel in collaborating with stakeholders and troubleshooting complex issues. These competencies ensure successful project delivery, seamless technology adoption, and high client satisfaction.

What is the difference between Sr Implementation Engineer vs Implementation Engineer?

AspectSr Implementation EngineerImplementation Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, relevant certifications, 1-3 years experience
Work EnvironmentClient sites, corporate offices, remoteClient sites, corporate offices, remote
Employer & Industry UsageTech, software, telecommunicationsTech, software, telecommunications
Common Search/ComparisonHigher responsibility, project leadershipEntry to mid-level implementation tasks

The main difference between a Sr Implementation Engineer and an Implementation Engineer lies in experience, responsibility, and scope. The senior role typically involves project leadership and advanced problem-solving, while the implementation engineer focuses on executing specific tasks under supervision. Both roles are vital in technology and software industries, often working together to ensure successful project deployment.

What are popular job titles related to Sr Implementation Engineer jobs in Wisconsin?

For Sr Implementation Engineer jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Sr Implementation Engineer jobs in Wisconsin look for?

The top searched job categories for Sr Implementation Engineer jobs in Wisconsin are:

What cities in Wisconsin are hiring for Sr Implementation Engineer jobs?

Cities in Wisconsin with the most Sr Implementation Engineer job openings:

Sr Implementation Engineer jobs near you
Infographic showing various Sr Implementation Engineer job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Sr. Genesys CX Implementation Engineer

EDCi

Appleton, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

⬅ Back to Career Opportunities
Sr. Genesys CX Implementation Engineer
Location: Remote
EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin and the Midwest. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer.
The Sr. Genesy Engineer will have the responsibility for designing, configuring, developing, implementing and supporting Genesys technologies. The opportunity is will serve as a lead engineer on EDCi's Customer Care Professional Services team providing both implementation and post implementation support. This role will closely interact with both Field & Support Engineering aligning strategic objectives to provide "world class services" while maintaining the highest level of quality.
Associates of EDCi have the opportunity to engage in dynamic projects, leveraging the latest technologies. Our partnerships provide a unique opportunity for associates to continue to develop their professional skills. EDCi is an organization that takes pride in recognizing balance and the importance of family. If your interest is for challenging work in a comfortable work environment, look to EDCi.
When you join the EDCi team, you'll receive many perks, such as:
  • Remote work from home
  • Paid holidays, vacation and sick time
  • Bring Your Own PC Policy
  • Cell phone reimbursement
  • Casual dress
  • Funded training and certifications
  • Health, dental & vision insurance
  • 401K match

And much more!
RESPONSIBILITIES:
  • Acts as the Lead Engineer for Genesys implementation and upgrade projects
  • Preform project and support tasks for Genesys products and solutions
  • Responsible for design, configuration, implementation, and support of IVR/ACD scripts for Genesys Cloud Solutions
  • Contribute to the solution architectural design
  • Coordinate and write technical papers, articles, standard operating procedures and best practices
  • Perform in-depth analysis combining complex technical and business issues, sometimes involving fast-paced, business-critical, high profile problem solving.
  • Ability to balance both support and project work when applicable; able to meet support/project milestones
  • Collaborates with Technical Account Managers, Project Managers & Sales to delivery projects on-time and on-budget

PRIMARY /ESSENTIAL SKILLS AND QUALIFICATIONS:
  • 5+ years IP Telephony/VoIP experience is Required
  • Knowledge of VoIP equipment, implementations and support Required
  • 3+ years experience in Genesys Cloud CX (Purecloud) technology
  • Genesys Could CX certification is a plus
  • Knowledge of Media / Voice gateway knowledge Preferred
  • Knowledge of SIP Protocol implementation and support Preferred
  • BS preferred, Associate's degree in IT related field Required
  • Excellent client service attitude and team focus
  • Understand best practices for a service organization
  • Development Skills/certifications as a plus are:
    • Java/Java Script
    • HTML
    • Rest WEB Services
    • Genesys Cloud CX API's
    • Microsoft SQL Server
    • Web-services, 3rd party API's

SECONDARY /OPTIONAL SKILLS AND QUALIFICATIONS:
  • 1+ years experience in network administration and support is a Plus
  • NET development or C# Experience is a Plus
  • Experience with Microsoft SQL Stored procedures is a Plus

Apply