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Squarespace Jobs (NOW HIRING)

Customer Support Associate At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with approximately 450 ...

Program Operations Lead

New York, NY · On-site +1

$80K - $110K/yr

Squarespace's Channel Partner team drives growth through a network of creative professionals and agencies who use our platform to create online presences for their clients. We execute on our mission ...

Product Engagement Lead

New York, NY · On-site +1

$80K - $110K/yr

Squarespace's Channel Partner team drives growth through a network of creative professionals and agencies who use our platform to create online presences for their clients. We execute on our mission ...

At Squarespace, we're reimagining how people bring their ideas to life online. Our R&D Engineering teams are at the heart of that mission - building the seamless, powerful experiences our customers ...

Program Operations Lead

New York, NY · On-site

$80K - $110K/yr

Squarespace's Channel Partner team drives growth through a network of creative professionals and agencies who use our platform to create online presences for their clients. We execute on our mission ...

Program Operations Lead

New York, NY · On-site +1

$80K - $110K/yr

Squarespace's Channel Partner team drives growth through a network of creative professionals and agencies who use our platform to create online presences for their clients. We execute on our mission ...

Product Engagement Lead

New York, NY · On-site +1

$80K - $110K/yr

Squarespace's Channel Partner team drives growth through a network of creative professionals and agencies who use our platform to create online presences for their clients. We execute on our mission ...

Product Engagement Lead

New York, NY · On-site

$80K - $110K/yr

Squarespace's Channel Partner team drives growth through a network of creative professionals and agencies who use our platform to create online presences for their clients. We execute on our mission ...

Senior Software Engineer - Java

New York, NY · On-site

$128K - $231K/yr

At Squarespace, we're reimagining how people bring their ideas to life online. Our R&D Engineering teams are at the heart of that mission - building the seamless, powerful experiences our customers ...

Lead Analyst, Product Analytics

New York, NY · On-site +1

$126K - $180K/yr

About Squarespace Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with ...

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Squarespace information

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How much do squarespace jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for squarespace in the United States is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What are the main responsibilities of a Squarespace Developer on a typical project?

Squarespace Developers are primarily responsible for designing, building, and maintaining websites using the Squarespace platform. This includes customizing templates, integrating third-party tools, ensuring mobile responsiveness, and optimizing for SEO. Developers often collaborate closely with designers, content creators, and clients to ensure the final site meets both technical and branding requirements. They may also provide ongoing support, troubleshoot issues, and implement updates as needed throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a Squarespace Web Designer, and why are they important?

To thrive as a Squarespace Web Designer, you need proficiency in web design principles, site architecture, and a solid understanding of HTML/CSS, often backed by a portfolio of completed projects. Familiarity with the Squarespace platform, its templates, plugins, and integrations, as well as experience with design tools like Adobe Creative Suite, is essential. Strong client communication, creativity, and time management skills help set standout designers apart. These skills ensure the creation of visually appealing, user-friendly websites that effectively meet client needs and business objectives.

What is the difference between Squarespace vs Web Designer?

AspectSquarespaceWeb Designer
CredentialsNo formal credentials required; familiarity with platformDesign degree or portfolio often preferred
Work EnvironmentOnline platform, freelance or agency-basedOffice or remote, client-facing
Industry UsageWebsite creation for small businesses, individualsCustom website development for clients
SkillsTemplate customization, basic design, content managementAdvanced design, coding, UX/UI skills

Squarespace is a user-friendly platform for creating websites without coding, ideal for small businesses and individuals. Web Designers offer customized, often complex websites requiring technical skills. While Squarespace users focus on template-based design, Web Designers provide tailored solutions. Both roles are essential in the web development industry, but they differ in complexity, credentials, and work environment.

What are Squarespace developers?

Squarespace developers are professionals who specialize in building, customizing, and maintaining websites using the Squarespace platform. They use Squarespace's built-in tools, templates, and custom code (like CSS, JavaScript, and sometimes APIs) to create visually appealing and functional websites for clients. Squarespace developers often help with site setup, design customization, e-commerce integration, and troubleshooting technical issues. Their expertise ensures that websites are optimized for performance, mobile responsiveness, and user experience while leveraging the platform's features.
More about Squarespace jobs
What cities are hiring for Squarespace jobs? Cities with the most Squarespace job openings:
What states have the most Squarespace jobs? States with the most job openings for Squarespace jobs include:
Infographic showing various Squarespace job openings in the United States as of June 2026, with employment types broken down into 6% Internship, 61% Full Time, and 33% Part Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $37,226 per year, or $17.9 per hour.
Customer Support Associate

$32K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

Customer Support Associate

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with approximately 450 people between New York, Dublin, and a remote workforce. Customer Support Associates are on the front line working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand. This remote role reports to a Customer Support Team Lead.

Your first two weeks at Squarespace will include mandatory virtual training from September 7th remotely taking place in Ireland GMT.

Applicants must have a dedicated home office setup with a reliable and stable Wi-Fi connection. Please note that we do not support digital nomad lifestyles or international work arrangements.

You'll Get To…
  • Respond to customer live chats and emails in a timely manner - live chat is our primary channel, with queue-based work making up around 90% of the role
  • Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries
  • Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat
  • Stay up to date on new product features and improvements
  • Identify isolated customer experiences and escalate important issues
Who We're Looking For
  • Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us
  • 1+ years customer-facing experience required in a similar role (retail, hospitality, online support)
  • Expertise with written communication and the ability to spot spelling and grammar errors
  • Proficiency with decoding conversations, identifying the cause, and aligning on end goals
  • Capability of prioritizing competing requests
  • Familiarity with the Squarespace platform
  • Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused
Benefits & Perks
  • Health insurance with 100% covered premiums for you, your spouse or partner and your dependent children including medical, dental, and vision
  • Life and Income Protection
  • Fertility and adoption benefits
  • Headspace mindfulness app subscription
  • Global Employee Assistance Program
  • Pension benefits with employer match
  • Flexible paid time off
  • 26 weeks paid maternity leave & 12 weeks paid paternity leave
  • 2 weeks paid family care leave
  • Annual Tax-Free Stipend
  • Education reimbursement
  • Employee donation match to community organizations
  • 7 Global Employee Resource Groups (ERGs)
Cash Compensation Range: €32,500 EUR

The rate for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. Some roles may be eligible for overtime pay.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.