Job Summary:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers and businesses. In this role as a Strategy & Data Lead in Risk Operations, you will drive the data, analytics, and automation agenda to support leadership decision-making and improve operational efficiency.
Responsibilities:
• Deliver on-demand operational reporting and analytics to support leadership needs and project delivery
• Design, build, deploy, and continuously improve scalable reporting and analytics solutions
• Develop and maintain data workflows and analysis using SQL, Python, Alteryx, and Tableau
• Identify, lead, and oversee deployment of robotic process automation and intelligent automation solutions to reduce manual effort and error rates
• Manage intelligent automation governance and attestation activities to support control requirements
• Drive adoption of low-code solutions to enable scalable workflows and collaboration
• Modernize collaboration and reporting experiences using enterprise productivity tools
• Produce executive-ready dashboards, reporting packs, and narratives that communicate insights, progress, and risks
• Translate complex analytics into clear, action-oriented recommendations for senior leaders
• Identify and shape high-value AI and machine learning use cases across the Risk Operations lifecycle
• Orchestrate cross-functional delivery with disciplined prioritization, execution rigor, and measurable outcomes
Qualifications:
Required:
• Bachelor's degree
• Minimum of 4 years of experience delivering data, analytics, reporting, or automation solutions in financial services, risk, credit operations, or adjacent domains
• Demonstrated leadership delivering material business outcomes and end-to-end execution ownership
• Proficiency in SQL for data extraction, transformation, and analysis
• Proficiency in Python for analytics and automation use cases
• Hands-on experience with Alteryx for data preparation and workflow automation
• Hands-on experience with Tableau for dashboard development and operational reporting
• Experience delivering intelligent automation using UiPath and/or Microsoft Power Platform capabilities
• Proven ability to manage cross-functional delivery aligned to strategic initiatives and operational needs
• Strong ability to translate complex data into concise executive narratives and decision-ready insights
• Experience leading change, upskilling others, and establishing durable operating routines
Preferred:
• Experience implementing measurable benefits tracking and benefits realization governance for automation and analytics programs
• Familiarity with enterprise control, risk, and attestation processes supporting automation and reporting solutions
• Experience modernizing collaboration and workflow processes using SharePoint Online and low-code tools
• Experience identifying and framing AI/ML use cases and partnering with governance forums to advance delivery
• Knowledge of credit application and data ecosystems spanning multiple platforms and data sources
• Experience operating in a high-visibility environment supporting senior leaders with time-sensitive insights
• Strong stakeholder management skills across technology, data, operations, and risk partners
Company:
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. Founded in 2000, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.