Spotlight Operator Jobs (NOW HIRING)

Description

Who We Are

Spotlight Events, Inc. is an employee-owned (ESOP), a purpose-driven organization headquartered in Eagle, Idaho. For nearly three decades, our brands-Spotlight Dance Cup and LEAP National Dance Competition-have stood at the forefront of the competitive dance industry, producing approximately 90 events in 30 states and 50+ cities annually.

Our Mission is simple: Inspire and Celebrate Young Adults through the Arts. Powered by the Entrepreneurial Operating System (EOS) and grounded in accountability, excellence, and growth, we are rapidly expanding our national footprint and seeking dynamic leaders who can grow with us.

Our Company Core Values define who we are:

"Break A Leg" - Passionate, disciplined, self-starter energy that inspires excellence

"A Cut Above" - Delivering the shining standard at every event and creating raving fans

"The Show Must Go On" - Adapt & overcome with resourcefulness, flexibility, and relentless drive to get it done

"Support Your Friends" - Celebrate others, uplift the team, and make people feel valued

"Pride of Ownership" - Own the details, grow relentlessly, and treat every dollar earned or saved as if it were your own

• Employee-Owned (ESOP): Build long-term wealth and ownership in a rapidly growing company.
• Annual Bonus based on % of EBITDA (30% - no max cap, based on plan terms)
• Mission-Driven Work: Inspire and celebrate the next generation of artists across the country.
• Career Pathway: Be part of the leadership team shaping the future of a category-leading brand.
• 401(k) with 3% Company Contribution
• Paid Time Off (PTO), Flex Time, Paid Holidays
• Pre-Tax "Cafeteria" Plan (FSA/HSA eligible)
• Medical, Dental, Vision Coverage
• AFLAC Supplemental Insurance

We are seeking an Awards & Boutique Specialist who is a well-organized and detail-oriented self-starter able to manage multiple high priority and time sensitive deadlines in a people centric environment. Successful team members work and communicate with tact, diplomacy, integrity, and professionalism. Interpersonal and problem-solving skills, as well as self-discipline, and a can-do attitude in a deadline driven environment is essential. This role excels in sales, merchandising, and customer service thriving in both independent and team settings, balancing day-to-day operations with longer-term projects. Ideal candidates demonstrate adaptability, creativity, and critical thinking while working in a fast-paced, service-oriented environment. A passion for the performing arts and the ability to spot efficiencies or improvements in awards and boutique operations are key.

If this is you, consider joining us as we grow and doing amazing things in the performing arts industry!

The Awards & Boutique Specialist oversees award ordering and manages awards inventory across warehouse locations nationwide. Additionally, the role supports the planning, coordination, and execution of Spotlight's merchandise operations by assisting with managing merchandise inventory, online order fulfillment, and boutique logistics. The position blends behind-the-scenes operational responsibilities with on-site backstage and retail engagement during dance competitions.

• Oversee Awards Orders with multiple suppliers meeting time sensitive delivery dates
• Manage multiple inventories of awards both on- and off-season across several tours and various warehouse locations nationwide.
• Calculate and communicate awards inventory pack needs to warehouse staff through "pick list" documents for replenishment of trucks in different locations.
• Carefully track awards needs and usage via custom Excel documents.
• Calculate awards spend and cost per event post show.
• Assist in Managing boutique warehouse stock and create marketing materials to optimize productivity and sales
• Receive, tag, fold, and organize merchandise while maintaining accurate inventory records
• Process transfers, markdowns, and adjustments in the POS system
• Partner with the Boutique Manager on product selection, design, purchasing, and quantity analysis
• Monitor product turnover, replenishment needs and implement markdown recommendations
• Fulfill and ship online orders, ensuring timely processing and customer satisfaction
• Assist in creating training materials for seasonal boutique staff as requested
• Support boutique operations through other duties as assigned
• Deliver exceptional customer service to clients backstage and contribute to meeting or exceeding boutique sales goals as scheduled
• Operate the POS system to process sales, returns, and payments accurately
• Support other event-related activities as assigned

• High school diploma required; college degree (Preferred)
• Logistics knowledge with an understanding of supply chain and demand
• Experience updating budgets, placing orders, managing inventory, and overseeing distribution to multiple warehouses
• Minimum of one year in Technical Theatre and/or one year in retail, customer service, or a related field
• POS system experience (Preferred)
• Dance, theater, or performing arts experience (Preferred)
• Knowledge of merchandising and cash handling
• Excellent organizational skills with strong attention to detail
• Ability to stand, move, bend, and lift up to 50 pounds to support event setup and operations
• Must enjoy travel, including airports, rideshares, and road trips
• Proficient in Microsoft Windows OS, Excel, and Word
• Strong verbal and written communication skills
• Self-management skills with the ability to hold oneself accountable
• Ability to thrive in fast-paced, deadline-oriented environments
• Positive attitude, reliability, and adaptability to changing business needs

Travel is required during our event season (January-July), and team members must reside within reasonable proximity to a U.S. international airport or hub to accommodate frequent travel.

On average, the role involves attending approximately 6-10 regional events each year, typically lasting 3-5 days, with 1-2 national events lasting 6-8 days.

Physical demands include lifting up to 50 pounds, setting up equipment, and working in a variety of environments, such as event venues, hotels, and stages. Staff members must also be comfortable sharing hotel accommodations with same-gender colleagues during event assignments.

Mock Training: All new/first year event staff are required to attend an audition and training session in Eagle, Idaho (Typically hosted January 5th-9th). Spotlight provides flights, transport, lodging, and meals. Travel may occur one day before or after the scheduled dates.

The responsibilities outlined in this Job Description reflect the primary functions and common day-to-day expectations of the role. They intend to provide a clear overview rather than an exhaustive list. As our organization evolves, additional tasks or adjusted responsibilities may be assigned to support operational needs, seasonal demands, or strategic priorities. Spotlight Events, Inc. reserves the right to modify, expand, or adjust duties at any time as business needs require.

Spotlight Events, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.