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Spotify Customer Service Jobs in California (NOW HIRING)

Mintlify

Senior Backend Engineer

San Francisco, CA · On-site

$150 - $200/hr

... Spotify, Coinbase, X, and over 20% of the last YC batch. * Small team, huge impact: We recently ... Designing, implementing, and ship the APIs and services behind our editor, dashboard, and customer ...

Mintlify

Backend Engineer San Francisco

San Francisco, CA · On-site

$200 - $250/hr

... Spotify, Coinbase, X, and over 20% of the last YC batch. * Small team, huge impact: We recently ... Designing, implementing, and ship the APIs and services behind our editor, dashboard, and customer ...

Mintlify

Backend Engineer

San Francisco, CA · On-site

$130K - $200K/yr

... Spotify, Coinbase, X, and over 20% of the last YC batch. * Small team, huge impact: We recently ... Designing, implementing, and ship the APIs and services behind our editor, dashboard, and customer ...

Mintlify

Senior Backend Engineer

San Francisco, CA · On-site

$190K - $265K/yr

... Spotify, Coinbase, X, and over 20% of the last YC batch. * Small team, huge impact: We recently ... Designing, implementing, and ship the APIs and services behind our editor, dashboard, and customer ...

Meridian University

Admissions Advisor

Santa Monica, CA · On-site

$32 - $40/hr

Experience providing individualized guidance toward meaningful decisions not just customer service ... Spotify, Calm, and Audible subscriptions * Meals: Weekly catered team lunches + coffee & snacks ...

Meridian University

Admissions Advisor

Santa Monica, CA · On-site

$32 - $40/hr

... just customer service * Genuine comfort in relational, one-on-one conversations, including with ... Spotify, Calm, and Audible subscriptions * Meals: Weekly catered team lunches + coffee & snacks ...

Meridian University

Admissions Advisor

Santa Monica, CA

$32 - $40/hr

... just customer service * Genuine comfort in relational, one-on-one conversations, including with ... Spotify, Calm, and Audible subscriptions * Meals: Weekly catered team lunches + coffee & snacks ...

Slope

Tech Lead Manager, Context

San Francisco, CA · On-site

$250/hr

Our customers include Ramp, Figma, Spotify, Nike, Apple, AWS, Reddit, and JPMC. We are backed by ... The Context team owns the integration service (the shared substrate for connecting to third-party ...

PagerDuty

Solutions Consultant II

San Francisco, CA · On-site

$120K - $150K/yr

Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom ... Beginner-level experience working with cloud service infrastructure components (VMs, load balancers ...

PagerDuty

Solutions Consultant II

San Francisco, CA · On-site

$120K - $150K/yr

Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom ... Beginner-level experience working with cloud service infrastructure components (VMs, load balancers ...

Ambient

Senior Sales Engineer

Redwood City, CA · On-site

$150 - $200/hr

Ability to work cross-functionally with Product, Customer Success, and Engineering teams to ... Check out our most recent Ambient Spotify Playlist #LI-Remote Ambient.ai is proud to be an Equal ...

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Showing results 21-40

All JobsSpotify Customer Service JobsSpotify Customer Service Jobs in California

Spotify Customer Service information

See California salary details

$24.2K

$57.2K

$99.7K

How much do spotify customer service jobs pay per year?

As of Sep 7, 2026, the average yearly pay for spotify customer service in California is $57,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,100.00 per year, depending on experience, location, and employer.

What is a Spotify Customer Service?

A Spotify Customer Service job involves assisting users with account issues, troubleshooting technical problems, and answering billing or subscription inquiries. Representatives typically communicate with customers via chat, email, or phone to provide support and ensure a smooth user experience. Strong problem-solving skills, patience, and a good understanding of Spotify's platform and policies are essential.

What are the typical daily responsibilities for a Spotify Customer Service?

Spotify Customer Service representatives generally handle user inquiries via email, chat, or phone, assisting with account access, subscription issues, technical troubleshooting, and feature guidance. You'll be expected to resolve customer issues efficiently, document interactions in CRM systems, and collaborate with teammates and specialized support tiers when complex problems arise. The role requires staying up to date with Spotify's latest features and policies to provide accurate assistance. With a dynamic, team-oriented environment, you'll also have opportunities to contribute feedback for product and process improvement.

What are the key skills and qualifications needed to thrive in the Spotify Customer Service position, and why are they important?

To thrive as a Spotify Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and ticketing systems is typically required. Patience, empathy, and adaptability are standout soft skills that enhance each customer interaction. These skills ensure efficient issue resolution and a positive user experience, which are vital for maintaining customer satisfaction and loyalty.

Can I work for Spotify customer service remotely?

Spotify customer service roles can often be performed remotely, depending on the company's current policies and the specific position. Remote customer service jobs typically require good communication skills, a reliable internet connection, and sometimes specific software or tools. Availability for remote work may vary based on location and role requirements.

Do Spotify Customer Service employees work remotely?

Spotify Customer Service employees often have the option to work remotely, especially for roles that involve online communication and troubleshooting. The availability of remote work can depend on the specific position, location, and company policies, but remote work arrangements are common in customer support roles within the company.

What are the most commonly searched types of Spotify Customer Service jobs in California?

The most popular types of Spotify Customer Service jobs in California are:

What cities in California are hiring for Spotify Customer Service jobs?

Cities in California with the most Spotify Customer Service job openings:

Spotify Customer Service jobs near you
Infographic showing various Spotify Customer Service job openings in California as of August 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $57,239 per year, or $27.5 per hour.

Senior Backend Engineer

Mintlify

San Francisco, CA • On-site

$150 - $200/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Why Mintlify?

We're on a mission to empower builders.

  • Massive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 20,000+ companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, X, and over 20% of the last YC batch.

  • Small team, huge impact: We recently passed 65 employees and raised a $45 million Series B led by A16Z and Salesforce Ventures. Each new hire has a huge impact on shaping the company's trajectory.

  • Culture of slope over y-intercept: We value learning velocity, grit, and unapologetically unique personalities.

We grew in value faster than headcount and we’re looking to align the two quickly.

We’re looking for product-minded backend engineers to build the core systems behind Mintlify. You’ll tackle hard problems across content processing, AI retrieval, and infrastructure that powers thousands of documentation sites.

As a Senior Backend Engineer, you’ll build the APIs, content pipelines, and AI infrastructure that power Mintlify’s products. You’ll collaborate across design and engineering, contribute to product and technical decisions, and take features from development through launch.


What you'll work on here

  • Building backend systems end to end: Designing, implementing, and ship the APIs and services behind our editor, dashboard, and customer documentation sites

  • Scaling our content infrastructure: Improve how we ingest, validate, transform, and publish content from thousands of customer repositories

  • Powering AI experiences: Building the search, retrieval, and agent infrastructure behind our AI products

  • Performance and reliability: Improving caching, queues, databases, and observability as our products and customer base grow

  • Shaping product direction and engineering approaches across the stack

What you bring to the table

  • 4+ years of software development experience

  • You have strong experience with systems design, API architecture, databases, and production systems

  • You have strong product intuition and care about the "why" as much as the "how" when building software

  • You are adaptable and willing to work beyond the backend when needed to ship a feature.

  • You appreciate a high degree of ownership and thrive when defining solutions rather than following a spec

  • You’re eager to talk directly with customers and use those insights to shape what we build

Why you should join our engineering team

  • You’ll solve technically ambitious backend problems alongside a team that values craft, speed, and thoughtful execution. Here’s a taste of what the team has built:

    • How we built a virtual filesystem for our Assistant

    • How we eliminated cold starts for 72M monthly page views with edge caching

    • What I shipped in my first 60 days at Mintlify

  • Engineers here are product builders with high agency; you’ll drive change and have a voice in strategic decisions.

  • You’ll have plenty of heads-down builder time on a small-but-mighty team where the best ideas win.

  • We’ll find the intersection between what excites you and business priorities. You’ll own projects, ship, and see immediate impact.

Company Benefits:

  • Competitive compensation and equity

  • 20 days paid time off every year

  • 401k or RRSP

  • $420/month wellness stipend

  • 100% coverage for Health, dental, vision

  • Free Ubers to and from work

  • Free lunch and dinners

  • Annual team offsite (previously went to Alaska, Hawaii)

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