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Spotify Customer Service Jobs in California (NOW HIRING)

Revivn

Customer Experience Associate

Fresno, CA · On-site

$21 - $24/hr

Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing ... What we're looking for * 1+ years of customer service, customer support, or related experience ...

Revivn

Customer Experience Associate

Fresno, CA · On-site

$21 - $24/hr

Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing ... What We're Looking For * 1+ years of customer service, customer support, or related experience ...

Revivn

Customer Experience Associate

Fresno, CA

$21 - $24/hr

Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing ... What we're looking for * 1+ years of customer service, customer support, or related experience ...

Revivn

Driver and Facilities Associate

Fresno, CA · On-site

$20.75 - $23.75/hr

Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing ... Strong customer service and communication skills with the ability to interact professionally with ...

Revivn

Driver and Facilities Associate

Fresno, CA

$20.75 - $23.75/hr

Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing ... Strong customer service and communication skills with the ability to interact professionally with ...

Revivn

Driver and Facilities Associate

Fresno, CA · On-site

$20.75 - $23.75/hr

Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing ... Strong customer service and communication skills with the ability to interact professionally with ...

Chartmetric

Senior Software Engineer

San Mateo, CA · On-site

$140K - $160K/yr

Our team has created a self-service data dashboard for the music industry to better understand the ... Together, we combine hundreds of thousands of real-time data points across iTunes, Spotify, YouTube ...

Mintlify

Senior Forward Deployed Engineer

San Francisco, CA · On-site

$190K - $265K/yr

... Spotify, Coinbase, X, and over 20% of the last YC batch. * Small team, huge impact: We recently ... Scoping ambiguous customer asks into shippable plans, and saying no when the ask would fork the ...

Chartmetric

Senior Software Engineer

San Mateo, CA · On-site

$140 - $160/hr

Our team has created a self-service data dashboard for the music industry to better understand the ... Together, we combine hundreds of thousands of real-time data points across iTunes, Spotify, YouTube ...

New

Bynder

Strategic Account Manager

San Carlos, CA · On-site +1

$86K - $110K/yr

... Spotify, Campari, and Lacoste , trust Bynder as their single source of truth for creative content ... Strong customer service experience and the ability to communicate effectively with clients and ...

Mintlify

Backend Engineer

San Francisco, CA · On-site

$130K - $200K/yr

... Spotify, Coinbase, X, and over 20% of the last YC batch. * Small team, huge impact: We recently ... Designing, implementing, and ship the APIs and services behind our editor, dashboard, and customer ...

New

Amazon

Brand Media Lead, Ring & Blink

Hawthorne, CA · On-site

Execute Audio campaigns across streaming platforms (Spotify, Amazon Music, Pandora) and podcasts ... customer service; and follow all federal, state, and local laws and Company policies. Criminal ...

Mintlify

Senior Backend Engineer

San Francisco, CA · On-site

$190K - $265K/yr

... Spotify, Coinbase, X, and over 20% of the last YC batch. * Small team, huge impact: We recently ... Designing, implementing, and ship the APIs and services behind our editor, dashboard, and customer ...

New

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All JobsSpotify Customer Service JobsSpotify Customer Service Jobs in California

Spotify Customer Service information

See California salary details

$24.2K

$57.2K

$99.7K

How much do spotify customer service jobs pay per year?

As of Aug 16, 2026, the average yearly pay for spotify customer service in California is $57,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,100.00 per year, depending on experience, location, and employer.

What is a Spotify Customer Service?

A Spotify Customer Service job involves assisting users with account issues, troubleshooting technical problems, and answering billing or subscription inquiries. Representatives typically communicate with customers via chat, email, or phone to provide support and ensure a smooth user experience. Strong problem-solving skills, patience, and a good understanding of Spotify's platform and policies are essential.

Do Spotify Customer Service employees work from home?

Spotify Customer Service employees often have the option to work remotely, especially for roles that involve phone, chat, or email support. The availability of remote work can depend on the specific position, team needs, and company policies, but remote work arrangements are common in customer support roles at Spotify.

What are the typical daily responsibilities for a Spotify Customer Service?

Spotify Customer Service representatives generally handle user inquiries via email, chat, or phone, assisting with account access, subscription issues, technical troubleshooting, and feature guidance. You'll be expected to resolve customer issues efficiently, document interactions in CRM systems, and collaborate with teammates and specialized support tiers when complex problems arise. The role requires staying up to date with Spotify's latest features and policies to provide accurate assistance. With a dynamic, team-oriented environment, you'll also have opportunities to contribute feedback for product and process improvement.

What are the key skills and qualifications needed to thrive in the Spotify Customer Service position, and why are they important?

To thrive as a Spotify Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and ticketing systems is typically required. Patience, empathy, and adaptability are standout soft skills that enhance each customer interaction. These skills ensure efficient issue resolution and a positive user experience, which are vital for maintaining customer satisfaction and loyalty.

What are the most commonly searched types of Spotify Customer Service jobs in California?

The most popular types of Spotify Customer Service jobs in California are:

What are popular job titles related to Spotify Customer Service jobs in California?

For Spotify Customer Service jobs in California, the most frequently searched job titles are:

What job categories do people searching Spotify Customer Service jobs in California look for?

The top searched job categories for Spotify Customer Service jobs in California are:

What cities in California are hiring for Spotify Customer Service jobs?

Cities in California with the most Spotify Customer Service job openings:

Spotify Customer Service jobs near you
Infographic showing various Spotify Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,239 per year, or $27.5 per hour.

Customer Experience Associate

Revivn

Fresno, CA • On-site

$21 - $24/hr

Full-time

Re-posted 20 hours ago

Job description

Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling.
We're ramping up our efforts to grow our hardware resale business through eCommerce and wholesale channels, and we're on the lookout for a full-time Customer Experience Representative to join our team. In this role, you'll be the primary point of contact for our customers, ensuring every interaction is positive and exceeds their expectations.
You'll collaborate closely with our computer repair team to enhance the after-sales process and reduce refunds. Your day-to-day will involve managing and reconciling inventory data, digging into any discrepancies, preparing reports, and wrapping up customer tickets as they come in. Plus, you'll play a key role in addressing customer inquiries, resolving issues, and providing valuable feedback to help us continuously improve our products and services.
This is an in-person role based in our Fresno, California facility. The schedule is Monday through Friday from 7:30am to 4:00pm, with occasional weekend or holiday coverage as business needs require.
What you'll do
Customer Experience
  • Own customer support tickets from initial contact through resolution, delivering a timely and thoughtful experience.
  • Coordinate returns, exchanges, warranties, and defective item claims with internal teams and external partners.
  • Communicate professionally with customers through email and support platforms, resolving issues with empathy and urgency.
  • Escalate complex issues when needed while keeping customers informed throughout the process.

Operations & Inventory
  • Partner with our repair and warehouse teams to improve post-purchase quality and reduce returns and refunds.
  • Use our warehouse management system to process customer exchanges and maintain accurate documentation.
  • Perform weekly cycle counts and inventory audits, identifying and researching discrepancies.
  • Review inventory adjustments and support reporting that helps improve inventory accuracy and profitability.
  • Prepare reports and share customer and inventory insights with leadership to help drive operational improvements.
What we're looking for
  • 1+ years of customer service, customer support, or related experience, preferably in an eCommerce, retail, or direct-to-consumer environment.
  • Strong written and verbal communication skills with the ability to handle challenging situations professionally.
  • Excellent organization skills and the ability to manage multiple priorities in a fast-paced environment.
  • Comfortable learning and using warehouse management systems, customer support platforms, and Microsoft Office or Google Workspace.
  • Strong attention to detail with a problem-solving mindset.
  • Positive, collaborative attitude and a willingness to jump in wherever needed.
  • Curious about technology and excited to learn.

Nice to have
  • Experience with inventory management or warehouse operations.
  • Experience working with eCommerce platforms or online marketplaces.
  • Familiarity with customer support software and ticketing systems.
Other things to know
  • Most customer interactions happen through email and support tickets. Phone support is minimal.
  • This role works closely with warehouse, repair, and inventory teams, so collaboration across departments is an important part of the job.
  • You'll spend time both at a computer and on the warehouse floor when investigating inventory or product-related issues.

If this sounds like you, apply! If you don't meet all of the qualifications but think you could be a match, we'd still love the chance to review your application.
We embrace diversity and are committed to fostering an inclusive environment. At Revivn, we encourage people from all ages, abilities, and experiences to apply. Revivn does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
The range for a Customer Experience Representative is $21-24/hr. Actual compensation packages are based on several factors that are unique to each specific candidate; including but not limited to skill set, depth of experience, applicable certifications, and geographic work location. This may vary depending on living location and market rate.

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