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Spot Pet Insurance Jobs (NOW HIRING)

Spot Pet Insurance

Engineering Manager

Miami, FL · On-site

Spot is seeking a dedicated and innovative Manager of Engineering to oversee our core platform ... Ensure the reliability and enterprise-grade quality of core insurance and wellness systems ...

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What is a typical workday like at Spot Pet Insurance?

A typical workday at Spot Pet Insurance involves responding to customer inquiries about pet insurance policies, processing claims, and educating pet owners on coverage options. Team members often collaborate with underwriters, veterinary consultants, and other customer support representatives to resolve complex cases and provide accurate information. The environment is fast-paced and supportive, with regular training and opportunities for professional development. You can expect a mix of individual tasks and team-based projects that keep the role both varied and engaging.

What are the key skills and qualifications needed to thrive in the Spot Pet Insurance position?

To thrive at Spot Pet Insurance, strong skills in customer service, insurance policy knowledge, and attention to detail are essential, supported by a bachelor's degree or relevant experience in insurance or customer support. Familiarity with CRM software, insurance management systems, and pet health information tools is commonly required. Outstanding interpersonal communication, problem-solving abilities, and empathy set top performers apart in this client-focused setting. These competencies are vital for ensuring accurate policy management, resolving customer inquiries efficiently, and providing compassionate assistance to pet owners.

What is a Spot Pet Insurance?

A Spot Pet Insurance job typically involves roles in customer service, claims processing, marketing, or underwriting within the pet insurance industry. Employees help pet owners understand policies, process claims, and provide support for policyholders. Spot Pet Insurance focuses on offering coverage for veterinary expenses, ensuring pets receive necessary medical care. Positions may be remote or office-based, depending on the role and company needs.

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Spot Pet Insurance jobs near you
Infographic showing various Spot Pet Insurance job openings in the United States as of August 2026, with employment types broken down into 63% Full Time, and 37% Part Time. Highlights an 100% In-person job distribution.

Engineering Manager

Spot Pet Insurance

Miami, FL • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Spot is seeking a dedicated and innovative Manager of Engineering to oversee our core platform systems, engineering health metrics, and the coaching of engineering leads and individual contributors (ICs), while introducing frameworks and technologies that enhance our overall engineering capabilities. Reporting to the Head of Engineering, you will lead engineers on the Platform team, ensuring the reliability and enterprise-grade quality of our insurance and wellness systems while championing data-driven engineering health, modern developer tooling, and continuous process improvements.


Location: Hybrid, Miami, FL


Responsibilities:


Developer Productivity

  • Implement and monitor developer productivity frameworks such as SPACE, DORA (preferred), and DevEx to drive continuous improvement.
  • Introduce and integrate productivity-enhancing and risk-mitigation technologies, including AI copilots.
  • Track and analyze productivity metrics, providing actionable insights to optimize performance and efficiency.

Team Management and Coaching

  • Manage and mentor engineers, fostering a culture of continuous learning and improvement.
  • Provide coaching and guidance to engineering leads and ICs, helping them develop their skills and advance their careers.
  • Facilitate regular performance reviews, feedback sessions, and career development planning.

Platform Oversight

  • Ensure the reliability and enterprise-grade quality of core insurance and wellness systems, addressing performance, scalability, and operational issues.
  • Drive alignment with and adoption of modern engineering standards, ensuring systems evolve alongside business needs.

Strategic Collaboration and Continuous Improvement

  • Partner closely with the Head of Engineering and other stakeholders to align engineering initiatives with broader business objectives.
  • Identify and address bottlenecks and inefficiencies in development processes, proposing and implementing effective solutions.
  • Champion a culture of innovation, collaboration, and engineering excellence.

What We're Looking For

  • 6+ years of software engineering experience, including at least 2 years in a management or technical leadership role.
  • Proven track record of improving developer productivity and implementing frameworks such as SPACE, DORA, and DevEx.
  • Strong technical background with expertise in enterprise systems, distributed systems, and core platform architecture.
  • Experience working with compliance standards such as PCI, DFS, and NIST CSF.
  • Strong leadership, communication, and interpersonal skills, with the ability to manage, mentor, and develop diverse teams.
  • Demonstrated ability to collaborate effectively with cross-functional partners and stakeholders.

Preferred Experience

  • Experience in the insurance or financial services industry.
  • Familiarity with AI-driven development tools and code-quality platforms.
  • Knowledge of cloud services and infrastructure management, including AWS, Azure, or Google Cloud.
  • Experience in startup or high-growth environments, particularly scaling engineering teams and implementing new technologies.


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