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Spectrum Jobs in Colchester, VT (NOW HIRING)

SPECTRUM

Store Lead

Plattsburgh, NY

$18 - $27.70/hr

At Spectrum, we are seeking a Store Lead to support and enhance the customer experience. As a Store Lead, you will be at the forefront of this mission, serving as a subject matter expert on our ...

SPECTRUM

Retail Sales Specialist

Plattsburgh, NY

$22.50/hr

As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...

Sales and Marketing

Store Lead

Plattsburgh, NY · On-site

$18 - $27.70/hr

At Spectrum, we are seeking a Store Lead to support and enhance the customer experience. As a Store Lead, you will be at the forefront of this mission, serving as a subject matter expert on our ...

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Spectrum information

What are the key skills and qualifications needed to thrive as a Spectrum Technician, and why are they important?

To thrive as a Spectrum Technician, you need a solid understanding of electronics, telecommunications systems, and troubleshooting, typically supported by a high school diploma or associate degree in a related field. Familiarity with cable testing equipment, signal analyzers, and industry certifications such as SCTE or CompTIA are often required. Strong customer service, problem-solving abilities, and effective communication make technicians stand out when working with clients in the field. These skills ensure reliable service installations, prompt issue resolution, and high customer satisfaction in a technically demanding environment.

What is the difference between Spectrum vs Cable Technician?

AspectSpectrumCable Technician
CredentialsHigh school diploma, technical training, certificationsHigh school diploma, technical training, certifications
Work EnvironmentOffice, customer sites, technical facilitiesCustomer homes, technical sites
Industry UsageTelecommunications, internet, TV servicesTelecommunications, cable TV installation and repair
Common Search IntentCompany-specific roles, service provider jobsInstallation, troubleshooting, repair jobs

Both Spectrum and Cable Technician roles require similar credentials and work environments, focusing on telecommunications and cable services. Spectrum is a specific company, while Cable Technician is a broader job title used across multiple providers. The roles often overlap in duties like installation and troubleshooting, but Spectrum positions are tied to the company's specific operations and policies.

What are some common challenges faced by Customer Service Representatives at Spectrum, and how can new hires best prepare for them?

Customer Service Representatives at Spectrum often encounter challenges such as handling a high volume of customer inquiries, managing difficult or upset customers, and staying updated with frequent changes in products and services. New hires can best prepare by developing strong communication and problem-solving skills, familiarizing themselves with Spectrum’s offerings, and utilizing available training resources. Additionally, seeking support from experienced colleagues and participating in team meetings can help new employees adapt more quickly and deliver excellent service.

What are Spectrum jobs?

Spectrum jobs refer to employment positions at Spectrum, a telecommunications company that provides internet, television, and phone services across the United States. Jobs at Spectrum span a wide range of roles, including customer service representatives, field technicians, sales associates, network engineers, IT specialists, and corporate positions. Working at Spectrum typically offers competitive pay, benefits, and opportunities for career growth. Employees often receive training and support to advance within the company, making it a popular choice for those seeking stable employment in the telecommunications industry.
What cities near Colchester, VT are hiring for Spectrum jobs? Cities near Colchester, VT with the most Spectrum job openings:
Spectrum jobs near you
Infographic showing various Spectrum job openings in Colchester, VT as of May 2026, with employment types broken down into 2% As Needed, 80% Full Time, 14% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.
Store Lead

Store Lead

SPECTRUM

Plattsburgh, NY

$18 - $27.70/hr

Full-time

Posted 10 days ago

Spectrum rating

8.0

Company rating: 8.0 out of 10

Based on 585 frontline employees who took The Breakroom Quiz

19th of 76 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you like to take the lead in delivering exceptional service and helping customers discover the latest technology and products?  At Spectrum, we are seeking a Store Lead to support and enhance the customer experience.

As a Store Lead, you will be at the forefront of this mission, serving as a subject matter expert on our products and services. Your role is pivotal in enhancing the customer experience, from the moment they walk through the door to the moment they leave with a smile. You will lead by example, ensuring that every interaction is seamless and that our customers feel valued and supported.


What Our Store Leads Enjoy Most About the Role

  • Enhance Customer Experience: Actively support and innovate ways to make every customer interaction memorable and positive.
  • Sales Expertise: Master the art of identifying sales opportunities and applying Spectrum’s innovative selling strategies.
  • Product Mastery: Become a go-to expert on all Spectrum products, services, and competitive offerings.
  • Team Leadership: Mentor and guide Store Specialists, helping them meet and exceed their sales goals.
  • Store Excellence: Ensure the store’s appearance and operations meet the highest standards, creating a welcoming environment for customers.
  • Data-Driven Insights: Analyze store performance and provide valuable feedback to leadership, driving continuous improvement.
  • Customer Support: Provide exceptional support and education, helping customers make informed decisions about Spectrum’s products and services.

Working Conditions

Work in a dynamic retail environment with a moderate noise level and represent Spectrum with pride by wearing our professional uniform.


What You’ll Bring to Spectrum

Required Qualifications

  • Education: High School diploma or equivalent
  • Experience: 1-2 years in sales and customer service; Applicant must currently be in an active Stores role with a minimum of 6 months experience
  • Communication: Ability to read, write, speak, and understand English
  • Math Skills: Basic math skills
  • Flexibility: Work scheduled shift hours and over time as needed

Preferred Qualifications

  • Tech Savvy: Familiarity with the latest technology and devices to better assist customers

#LI-RW1
SRL103 2026-70392 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $27.70. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $9,360.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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