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Spectrum Store Jobs in New York (NOW HIRING)

SPECTRUM

Retail Store Manager

Brooklyn, NY

$69K/yr

At Spectrum, you will support your team to deliver exceptional sales, retention and customer ... Ensure the store consistently aligns with Spectrum brand expectations and delivers outstanding ...

New

SPECTRUM

Retail Store Manager

Glendale, NY

$69K/yr

At Spectrum, you will support your team to deliver exceptional sales, retention and customer ... Ensure the store consistently aligns with Spectrum brand expectations and delivers outstanding ...

New

SPECTRUM Careers

Retail Store Manager

Glendale, NY · On-site

$69K - $136K/yr

At Spectrum, you will support your team to deliver exceptional sales, retention and customer ... Ensure the store consistently aligns with Spectrum brand expectations and delivers outstanding ...

New

SPECTRUM Careers

Retail Store Manager

Brooklyn, NY · On-site

$69K - $136K/yr

At Spectrum, you will support your team to deliver exceptional sales, retention and customer ... Ensure the store consistently aligns with Spectrum brand expectations and delivers outstanding ...

New

SPECTRUM Careers

Retail Store Manager

Brooklyn, NY · On-site

$69K - $136K/yr

At Spectrum, you will support your team to deliver exceptional sales, retention and customer ... Ensure the store consistently aligns with Spectrum brand expectations and delivers outstanding ...

New

SPECTRUM Careers

Retail Store Manager

Glendale, NY · On-site

$69K - $136K/yr

At Spectrum, you will support your team to deliver exceptional sales, retention and customer ... Ensure the store consistently aligns with Spectrum brand expectations and delivers outstanding ...

New

SPECTRUM

Retail Sales Specialist

Manhattan, NY · On-site

$18/hr

Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses. * Ensuring a welcoming store atmosphere, delivering a clean retail experience ...

Sales and Marketing

Retail Store Manager

Glendale, NY · On-site

$69K - $136K/yr

At Spectrum, you will support your team to deliver exceptional sales, retention and customer ... Ensure the store consistently aligns with Spectrum brand expectations and delivers outstanding ...

New

Sales and Marketing

Retail Store Manager

Brooklyn, NY · On-site

$69K - $136K/yr

At Spectrum, you will support your team to deliver exceptional sales, retention and customer ... Ensure the store consistently aligns with Spectrum brand expectations and delivers outstanding ...

New

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Spectrum Store information

See New York salary details

$12

$25

$38

How much do spectrum store jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for spectrum store in New York is $25.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $29.18 per hour, depending on experience, location, and employer.

What does a Spectrum Store associate do?

Spectrum Store employees assist customers with a variety of services, including setting up new accounts, managing existing services, troubleshooting equipment, and providing information on Spectrum's products such as internet, TV, and mobile plans. They also handle bill payments, in-store equipment exchanges, and demonstrate products to help customers make informed decisions. Excellent customer service and communication skills are essential for this role.

What skills and qualifications are needed to thrive as a Spectrum Store associate?

To thrive as a Spectrum Store Associate, you need strong customer service skills, sales acumen, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and Spectrum product offerings is typically required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor help you connect with customers and resolve their needs. These skills ensure customer satisfaction, drive sales, and contribute to a positive store environment.

What are common challenges faced by employees working at a Spectrum Store, and how can they be addressed?

Employees at a Spectrum Store often encounter challenges such as handling a high volume of customer inquiries, resolving technical issues on the spot, and staying up-to-date with the latest products and promotions. Effective communication and strong problem-solving skills are essential for addressing these situations. Team collaboration and ongoing training provided by Spectrum are valuable resources that help staff members stay informed and manage customer expectations confidently.

What is the difference between Spectrum Store vs Spectrum Retail Associate?

AspectSpectrum StoreSpectrum Retail Associate
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentPhysical retail store, in-person customer interactionsRetail store, assisting customers face-to-face
Employer & Industry UsageSpectrum retail locations, telecommunications industrySpectrum retail locations, telecommunications industry
Job FocusSales, customer support, troubleshootingCustomer service, sales support, basic troubleshooting

Both roles are customer-facing positions within Spectrum retail stores, focusing on sales and support. The Spectrum Store role often involves more responsibilities like troubleshooting and technical support, while the Spectrum Retail Associate primarily handles customer service and sales support. Both positions require similar credentials and are integral to Spectrum's retail operations.

What can you do at a Spectrum Store?

A Spectrum Store associate helps customers with account management, device setup, troubleshooting, and sales of products and services. They assist with equipment returns, upgrades, and technical support, often using point-of-sale systems and customer service skills. The role typically requires good communication, basic technical knowledge, and the ability to work in a retail environment.

What are the most commonly searched types of Spectrum Store jobs in New York?

The most popular types of Spectrum Store jobs in New York are:

What are popular job titles related to Spectrum Store jobs in New York?

For Spectrum Store jobs in New York, the most frequently searched job titles are:

What job categories do people searching Spectrum Store jobs in New York look for?

The top searched job categories for Spectrum Store jobs in New York are:

What cities in New York are hiring for Spectrum Store jobs?

Cities in New York with the most Spectrum Store job openings:

Spectrum Store jobs near you
Infographic showing various Spectrum Store job openings in New York as of August 2026, with employment types broken down into 71% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $52,047 per year, or $25 per hour.

Retail Store Manager

SPECTRUM

Brooklyn, NY

$69K/yr

Full-time

Posted yesterday

New

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 615 frontline employees who took The Breakroom Quiz

30th of 101 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Seeking a leader who thrives in a fast-paced retail environment? At Spectrum, you will support your team to deliver exceptional sales, retention and customer service, guiding professionals to excel in every customer interaction. You’ll work alongside the Market Manager to foster an inspired workplace where your coaching drives results. Your leadership will directly influence the success and growth of your store.


How You’ll Make an Impact   

  • Lead and motivate a sales team to exceed sales goals and operational standards while maintaining a clean and organized retail environment
  • Retain customers by building positive relationships, resolving escalations and leveraging listening and probing skills to address objections and present solutions
  • Ensure the store consistently aligns with Spectrum brand expectations and delivers outstanding customer care
  • Assess sales behaviors and product knowledge, partnering with management to drive continuous improvement and change initiatives
  • Identify sales and system challenges, creating actionable plans to increase business opportunities
  • Provide expertise on all store functions and Spectrum offerings, including pricing, promotions and service features
  • Meet operational standards by managing store appearance, inventory and staffing levels to minimize losses
  • Onboard, train and retain top talent, creating schedules and fostering engagement through daily coaching and performance management
  • Enforce company policies and procedures, including inventory and cash management processes

Working Conditions   

  • Retail environment with flexible hours, including weekends and holidays, with potential travel to other locations as needed
  • Ability to lift up to 35 lbs. and stand for extended periods
  • Uniform attire and appearance required

What You’ll Bring to Spectrum   

Required Qualifications   

Education   

  • Bachelor’s degree or equivalent work experience

Experience   

  • 1-3+ years of management in sales or customer service retail environment

Skills   

  • Ability to read, write and speak English
  • Ability to build effective partnerships across the organization
  • Demonstrate solid interpersonal, leadership, influencing and presentation skills
  • Experience in destination-style retail environment
  • Proven ability to lead and motivate others in a sales-focused environment
  • Comfortable with technology including mobile devices and video platforms
  • Proficient with computers and software applications
  • Ability to prioritize, organize and manage multiple tasks or projects
  • Ability to manage change effectively
  • Ability to make qualitative judgements

Preferred Qualifications

Experience

  • 1+ years management experience
  • 1-3+ years of telecommunications or wireless experience
  • 3+ years sales or customer service experience
  • 3+ years’ experience in destination-style retail environment

Skills

  • Experience implementing sales training and employee development programs
  • Ability to identify sales trends and risks and communicate findings to management
  • Proven capability in change management

#LI-MS2
SRL402 2026-81324 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $69,000.00 and $136,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $13,200.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

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Benefits

Hours and flexibility

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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