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Spectrum Pay Jobs in Springfield, IL (NOW HIRING)

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Spectrum Pay information

What are some common challenges faced by employees working in Spectrum Pay roles, and how can they be overcome?

Employees in Spectrum Pay roles often manage high volumes of customer inquiries, resolve billing discrepancies, and assist with payment processing. A common challenge is navigating complex billing systems while maintaining accuracy and a positive customer experience. To address this, team members typically rely on comprehensive training, ongoing support from supervisors, and collaboration with other departments such as technical support or account management. Building strong communication skills and staying organized can also help employees excel in this fast-paced environment.

What is Spectrum Pay?

Spectrum Pay typically refers to a payment system or service used by Spectrum, a major telecommunications provider, to process customer payments for services like internet, TV, and phone. Customers can use Spectrum Pay to pay their bills online, set up automatic payments, or manage their account balances. The service aims to make bill payments convenient and secure, offering various payment options such as credit card, debit card, or bank transfer. For more details, customers can access Spectrum's official website or contact customer support.

What are the key skills and qualifications needed to thrive as a payroll specialist at Spectrum, and why are they important?

To thrive as a Payroll Specialist, you need a solid understanding of payroll processes, tax regulations, and strong numerical accuracy, typically supported by a degree in accounting, finance, or a related field. Familiarity with payroll software such as ADP or Workday, and certifications like the Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) are commonly required. Attention to detail, discretion, and strong communication skills are crucial soft skills for handling sensitive information and resolving employee inquiries. These skills ensure accurate, timely payroll processing and compliance with legal requirements, which are vital for employee satisfaction and organizational integrity.

What is the difference between Spectrum Pay vs Customer Service Representative?

FeatureSpectrum PayCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, basic technical knowledgeHigh school diploma or equivalent, communication skills
Work EnvironmentOffice or remote, technical support settingCall centers, retail locations, or remote
Industry UsageTelecommunications, cable servicesCustomer service across various industries, including telecom
Common Search IntentPay structure, salary, benefitsJob duties, salary, career path

While Spectrum Pay refers to the compensation associated with working at Spectrum, a telecommunications company, a Customer Service Representative is a role within that industry focused on assisting customers. Understanding the differences helps job seekers clarify whether they are interested in the pay details or the job responsibilities within the customer service field.

What job categories do people searching Spectrum Pay jobs in Springfield, IL look for? The top searched job categories for Spectrum Pay jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Spectrum Pay jobs? Cities near Springfield, IL with the most Spectrum Pay job openings:

Board Certified Behavioral Analyst

BrightSpring Health Services

Springfield, IL • On-site

$85K/yr

Other

Medical, Dental, Vision, PTO

Re-posted 16 days ago


BrightSpring Health Services rating

4.8

Company rating: 4.8 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

220th of 239 rated social care providers


Job description

Board Certified Behavioral Analyst
Job Locations US-IL-SPRINGFIELD
ID 2026-185262 Line of Business SpringHealth Behavioral Health and Integrated Care Position Type Full-Time Pay Min USD $75,000.00/Yr. Pay Max USD $85,000.00/Yr.
Our Company

SpringHealth Behavioral Health and Integrated Care

Overview

Job Title: Board-Certified Behavior Analyst (BCBA) - Full-Time

As a BCBA, you will play a key role in designing, implementing, and supervising ABA-based treatment programs for individuals with developmental and behavioral needs. This role requires a balance of clinical expertise, strong communication skills, and a passion for making meaningful differences in clients' lives.

Responsibilities:

    Conduct functional behavior assessments (FBAs) and develop individualized treatment plans
  • Supervise and provide ongoing training to RBTs and other team members
  • Monitor client progress and adjust programs as needed
  • Collaborate with families, caregivers, and interdisciplinary teams
  • Maintain accurate documentation and data collection
  • Travel to San Antonio, TX every 8 weeks for direct client support, team meetings, and training

Qualifications:

  • Active and current BCBA certification
  • Master's degree in Behavior Analysis, Psychology, Special Education, or related field
  • Minimum of 1 year of experience as a practicing BCBA (preferred)
  • Excellent communication, leadership, and organizational skills
  • Ability to work independently and manage a remote caseload
  • Willingness and ability to travel to San Antonio, TX every 8 weeks

Compensation & Benefits:

  • Competitive salary based on experience
  • Travel reimbursement and per diem for San Antonio visits
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Continuing education and professional development support
  • Supportive, collaborative work environment
Responsibilities
  • Conduct comprehensive assessments of children with Autism Spectrum Disorder (ASD) to evaluate behavior, skills, and needs.
  • Develop individualized Behavior Intervention Plans (BIPs) based on assessment results and collaborate with multidisciplinary teams to refine diagnostic and therapeutic approaches.
  • Design and implement evidence-based Applied Behavior Analysis (ABA) interventions tailored to each client's unique needs and goals.
  • Continuously monitor and adjust treatment plans to reflect progress and address emerging needs.
  • Apply ABA techniques to improve social, communication, academic, and daily living skills.
  • Implement strategies to reduce maladaptive behaviors and promote positive behavior changes.
  • Collect and analyze data on behavior and progress to evaluate the effectiveness of interventions and make data-driven decisions.
  • Maintain detailed records and prepare reports to track patient progress and communicate with stakeholders.
  • Educate and support parents and caregivers in understanding ASD and implementing behavioral strategies at home.
  • Provide guidance on managing challenging behaviors and enhancing communication and social skills.
  • Work closely with other professionals, including speech therapists, occupational therapists, and educators, to ensure a cohesive approach to treatment.
  • Participate in interdisciplinary team meetings and share insights to optimize care plans and outcomes.
  • Supervise and mentor Registered Behavior Technicians (RBTs) and other direct support staff, providing training and feedback to ensure high-quality service delivery.
  • Conduct regular performance reviews and offer professional development opportunities for team members.
  • Engage with community resources and support networks to enhance the client's social and environmental integration.
  • Ensure that all interventions and practices adhere to ethical guidelines, professional standards, and regulatory requirements.
  • Stay current with developments in the field of behavior analysis and autism treatment, integrating new research and best practices into clinical work.
  • Address and manage crisis situations effectively, utilizing de-escalation techniques and ensuring the safety of the client and others.
  • Complete and finalize daily clinical documentation within SpringHealth's EHR.
  • Assist in developing procedures for training materials for staff with the purpose of enhancing programs for clients and ensuring that program operations are in compliance with established guidelines.
  • Continued education on behaviorally based interventions & techniques to stay competitive in the field.
  • Complete monthly & quarterly notes outlining the client's progression through goals.
Qualifications
  • Must be a Board Certified Behavior Analyst (BCBA) in good standing with the BACB.
  • Review and interpret highly technical information; write technical materials; and/or speak persuasively to implement desired actions; and analyze situations to define core issues and draw conclusions.
  • Specific knowledge-based competencies required to satisfactorily perform the functions of the job include age-appropriate activities/behaviors; understanding of CPT codes/payor rules/regulations/policies; language grammar/punctuation/spelling/vocabulary; and research-based accepted treatment modalities and assessment.
  • Must have reliable transportation.
  • Ability to perform physical tasks, including standing for extended periods, infrequent lifting to 50 pounds, frequent pushing, pulling, reaching, turning, twisting, bending, stooping, and squatting, walking, and climbing.
About our Line of Business
SpringHealth Behavioral Health and Integrated Care, an affiliate of BrightSpring Health Services, offers a holistic approach and integrated care for people with cognitive, developmental, or intellectual disabilities who often need additional resources. The behavior analysts, therapists, social workers, counselors, and psychologists at SpringHealth combine their expertise to deliver high-quality behavioral services for clients to live more positive, active, and social lives. For more information, please visit www.springhealthbehavioral.com. Follow us on Facebook and LinkedIn.
Salary Range
USD $75,000.00 - $85,000.00 / Year

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