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Spectrum Pay Jobs in Elgin, IL (NOW HIRING)

The Hartford

Actuarial Small Business Spectrum

Chicago, IL · Hybrid

$113K - $169K/yr

Our Spectrum BOP product is proprietary to The Hartford and is regarded as the market leader in the ... Actual base pay could vary and may be above or below the listed range based on factors including ...

The Hartford

Actuarial Small Business Spectrum

Chicago, IL · Hybrid

$113K - $169K/yr

Our Spectrum BOP product is proprietary to The Hartford and is regarded as the market leader in the ... Actual base pay could vary and may be above or below the listed range based on factors including ...

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Spectrum Pay information

What is Spectrum Pay?

Spectrum Pay typically refers to a payment system or service used by Spectrum, a major telecommunications provider, to process customer payments for services like internet, TV, and phone. Customers can use Spectrum Pay to pay their bills online, set up automatic payments, or manage their account balances. The service aims to make bill payments convenient and secure, offering various payment options such as credit card, debit card, or bank transfer. For more details, customers can access Spectrum's official website or contact customer support.

What are the key skills and qualifications needed to thrive as a payroll specialist at Spectrum, and why are they important?

To thrive as a Payroll Specialist, you need a solid understanding of payroll processes, tax regulations, and strong numerical accuracy, typically supported by a degree in accounting, finance, or a related field. Familiarity with payroll software such as ADP or Workday, and certifications like the Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) are commonly required. Attention to detail, discretion, and strong communication skills are crucial soft skills for handling sensitive information and resolving employee inquiries. These skills ensure accurate, timely payroll processing and compliance with legal requirements, which are vital for employee satisfaction and organizational integrity.

What are some common challenges faced by employees working in Spectrum Pay roles, and how can they be overcome?

Employees in Spectrum Pay roles often manage high volumes of customer inquiries, resolve billing discrepancies, and assist with payment processing. A common challenge is navigating complex billing systems while maintaining accuracy and a positive customer experience. To address this, team members typically rely on comprehensive training, ongoing support from supervisors, and collaboration with other departments such as technical support or account management. Building strong communication skills and staying organized can also help employees excel in this fast-paced environment.

What is the difference between Spectrum Pay vs Customer Service Representative?

FeatureSpectrum PayCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, basic technical knowledgeHigh school diploma or equivalent, communication skills
Work EnvironmentOffice or remote, technical support settingCall centers, retail locations, or remote
Industry UsageTelecommunications, cable servicesCustomer service across various industries, including telecom
Common Search IntentPay structure, salary, benefitsJob duties, salary, career path

While Spectrum Pay refers to the compensation associated with working at Spectrum, a telecommunications company, a Customer Service Representative is a role within that industry focused on assisting customers. Understanding the differences helps job seekers clarify whether they are interested in the pay details or the job responsibilities within the customer service field.

What job categories do people searching Spectrum Pay jobs in Elgin, IL look for?

The top searched job categories for Spectrum Pay jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Spectrum Pay jobs?

Cities near Elgin, IL with the most Spectrum Pay job openings:

Spectrum Pay jobs near you
Infographic showing various Spectrum Pay job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, 2% Temporary, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Actuarial Small Business Spectrum

The Hartford

Chicago, IL • Hybrid

$113K - $169K/yr

Full-time

Posted 9 days ago

The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance

Job description

AD & Associate Actuary - AS07AE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

The position is part of the Spectrum actuarial team which provides support for $3.0B of Commercial Multi-Peril business for The Hartford’s Small Business segment. Our Spectrum BOP product is proprietary to The Hartford and is regarded as the market leader in the industry. Additionally, the team supports the growth and development of Small Business’ Multi-Peril E&S offering. As we operate in both a fluid and competitive industry, we continuously innovate the line and create product / coverage improvements that meet the ever-changing needs of our customers and to remain ahead of our competitors.

Opportunities:

  • Develop internal modeled rate level indications to inform product rate strategy.

  • Continuously evolve the Spectrum class plan through improvements to pricing segmentation via additional granularity and new variable introduction.

  • Advance our analytic and monitoring capabilities for the E&S product offering.

  • Think creatively to enhance or automate long-standing actuarial methodology using more contemporary techniques.

  • Help develop countrywide rate strategy for the various Spectrum products.

  • Engage in continuous learning and professional development opportunities to stay updated with industry trends and best practices.

Responsibilities:

  • Support the update of Spectrum and E&S Loss Development Factors, Trend Selections, and Pricing Assumptions to feed into modeled indications.

  • Support the rollout of the latest Spectrum class plan to all states and create updated analysis for pricing factors such as deductibles & ILF’s.

  • Update slides for monthly presentations to leadership around New Business results & profitability.

  • Partner with the Small Business Territory Actuarial Team to support ad hoc requests from business partners in Underwriting & Product and the rollout of our latest class plan.

  • Utilize programming languages such as SQL, R, and Python to enhance analytical capabilities.

  • Lead and mentor junior team members to foster a collaborative and innovative work environment.

Experience & Skills:

  • Bachelor’s Degree required.

  • 6-7 actuarial exams, 4+ years of experience

  • Strong analytical, critical thinking and problem-solving skills, with the ability to effectively resolve complex issues.

  • Strong Excel skills required. Knowledge of SQL, VBA, R, Python, SAS or similar code languages a plus.

  • Excellent written and verbal communication skills.

  • Attention to detail with strong time and project management skills.

  • Driven, intellectually curious, passionate, resourceful and creative.

  • Proactive individual, who challenges existing processes, can influence others and drive a process to a conclusion while meeting critical deadlines

This role can have a Hybrid work schedule out of Hartford, Chicago, Charlotte offices. Candidates will have the expectation of working in an office 3 days a week (Tuesday through Thursday).

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$113,200 - $169,800

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

What The Hartford employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hartford logo

About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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