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Spectrum Pay Jobs in Rochester, NY (NOW HIRING)

SPECTRUM

Retail Sales Specialist

Rochester, NY

$18/hr

Earn $18/hour base pay, with the potential to earn $22.95/hour through commission and incentives ... As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling ...

SPECTRUM

Retail Sales Specialist

Batavia, NY

$18/hr

Earn $18/hour base pay, with the potential to earn $22.50/hour through commission and incentives ... As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling ...

SPECTRUM

Retail Sales Specialist

Rochester, NY · On-site

$18/hr

Earn $18/hour base pay, with the potential to earn $22.95/hour through commission and incentives ... As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling ...

SPECTRUM

Retail Sales Specialist

Rochester, NY · On-site

$18/hr

Earn $18/hour base pay, with the potential to earn $22.95/hour through commission and incentives ... As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling ...

SPECTRUM

Retail Sales Specialist

Canandaigua, NY

$18/hr

Earn $18/hour base pay, with the potential to earn $22.95/hour through commission and incentives ... As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling ...

Sales and Marketing

Retail Sales Specialist

Batavia, NY

$22.50/hr

Earn $18/hour base pay, with the potential to earn $22.50/hour through commission and incentives ... As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling ...

Field Operations

Field Technician

Rochester, NY

$22/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing ... That's why we offer a comprehensive pay and benefits package that rewards employees for their ...

Field Operations

Field Technician

Batavia, NY

$22/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing ... That's why we offer a comprehensive pay and benefits package that rewards employees for their ...

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Spectrum Pay information

What are some common challenges faced by employees working in Spectrum Pay roles, and how can they be overcome?

Employees in Spectrum Pay roles often manage high volumes of customer inquiries, resolve billing discrepancies, and assist with payment processing. A common challenge is navigating complex billing systems while maintaining accuracy and a positive customer experience. To address this, team members typically rely on comprehensive training, ongoing support from supervisors, and collaboration with other departments such as technical support or account management. Building strong communication skills and staying organized can also help employees excel in this fast-paced environment.

What is Spectrum Pay?

Spectrum Pay typically refers to a payment system or service used by Spectrum, a major telecommunications provider, to process customer payments for services like internet, TV, and phone. Customers can use Spectrum Pay to pay their bills online, set up automatic payments, or manage their account balances. The service aims to make bill payments convenient and secure, offering various payment options such as credit card, debit card, or bank transfer. For more details, customers can access Spectrum's official website or contact customer support.

What are the key skills and qualifications needed to thrive as a Payroll Specialist at Spectrum, and why are they important?

To thrive as a Payroll Specialist, you need a solid understanding of payroll processes, tax regulations, and strong numerical accuracy, typically supported by a degree in accounting, finance, or a related field. Familiarity with payroll software such as ADP or Workday, and certifications like the Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) are commonly required. Attention to detail, discretion, and strong communication skills are crucial soft skills for handling sensitive information and resolving employee inquiries. These skills ensure accurate, timely payroll processing and compliance with legal requirements, which are vital for employee satisfaction and organizational integrity.

What is the difference between Spectrum Pay vs Customer Service Representative?

FeatureSpectrum PayCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, basic technical knowledgeHigh school diploma or equivalent, communication skills
Work EnvironmentOffice or remote, technical support settingCall centers, retail locations, or remote
Industry UsageTelecommunications, cable servicesCustomer service across various industries, including telecom
Common Search IntentPay structure, salary, benefitsJob duties, salary, career path

While Spectrum Pay refers to the compensation associated with working at Spectrum, a telecommunications company, a Customer Service Representative is a role within that industry focused on assisting customers. Understanding the differences helps job seekers clarify whether they are interested in the pay details or the job responsibilities within the customer service field.

What job categories do people searching Spectrum Pay jobs in Rochester, NY look for? The top searched job categories for Spectrum Pay jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Spectrum Pay jobs? Cities near Rochester, NY with the most Spectrum Pay job openings:
Spectrum Pay jobs near you
Retail Sales Specialist

Retail Sales Specialist

SPECTRUM

Rochester, NY

$18/hr

Full-time

Posted 22 days ago

Spectrum rating

8.0

Company rating: 8.0 out of 10

Based on 608 frontline employees who took The Breakroom Quiz

20th of 82 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Earn $18/hour base pay, with the potential to earn $22.95/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.


What Our Retail Sales Specialists Enjoy Most About the Role

  • Enhancing the customer experience while meeting sales, service, and operational goals.
  • Identifying sales opportunities and creating ideal customer experiences through product support and education.
  • Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
  • Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
  • Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

  • This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Required Qualifications

Education

  • High School Diploma or equivalent.

Skills & Abilities

  • Proficiency in cash handling and accurate payment transactions.
  • High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
  • Basic math skills.
  • Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
  • Familiarity with goal- and incentive-based work environments.
  • Strong performance in a fast-paced team environment.
  • Effective communication with employees and customers in person, on the phone and in writing.
  • Highly effective interpersonal skills for building partnerships across the organization.
  • Self-motivated, competitive spirit with a desire to exceed sales goals.
  • Positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

  • Knowledge of the latest technology and devices.
  • 1-5 years of sales/customer service experience.
  • 1-3 years of telecommunications/wireless experience.

#LI-BW1
SRL213 2026-77070 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $27.06. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $10,296.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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