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Network Maintenance Technician

Location: Topeka, KS
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training

Position Summary:
Mercury Broadband is seeking a skilled Network Maintenance Technician to support the deployment, maintenance, and repair of our Fiber-to-the-Home (FTTH) network, while also contributing to the upkeep and decommission of broadband tower sites. This hybrid role focuses primarily on fiber splicing and OSP infrastructure, with occasional tower work.

This is an upper-level field technician position requiring hands-on fiber experience and a proactive, safety-focused approach. The successful candidate will demonstrate independence, precision, and the ability to manage both routine and complex tasks with minimal supervision.

Key Responsibilities:

• Splice and maintain fiber optic cables, including loose tube and ribbon; perform mid-span, cabinet, and butt splicing
• Construct and seal proper splice enclosures, ensuring grounding, slack storage, bonding, and weatherproofing
• Maintain splicing records, fiber schematics, and documentation with attention to detail
• Perform preventive maintenance, troubleshoot fiber routes, and repair service-impacting issues promptly
• Follow engineering specifications, safety procedures, and project scopes in daily operations
• Install or decommission broadband and network equipment at tower premises as needed
• Assist with tower maintenance on existing infrastructure
• Operate and maintain testing equipment such as OTDR, fusion splicers, power meters, and optical light sources
• Occasionally work at elevated heights with appropriate safety gear (up to 300’)
• Ensure all work meets Mercury’s safety, quality, and performance standards

Skills and Requirements:

• Strong knowledge of fiber optic networks and FTTH infrastructure
• Familiarity with splice matrix documentation, GIS tools (AutoCAD, ESRI), and network design maps
• Ability to operate basic hand/power tools and follow structured cabling procedures
• Experience with broadband wireless equipment and general telecom infrastructure
• Ability to work independently in varying outdoor conditions
• Clean driving record and valid driver’s license
• Minimum of 1 year telecommunications experience preferred
• Self-motivated with strong organizational and multitasking skills

Education Requirements:

• High School Diploma or equivalent (GED)

Physical Requirements

• Ability to climb towers and structures regularly, including heights of 300–500+ feet.
• Ability to climb while carrying tools or equipment.
• Ability to safely climb ladders (including up to 40 ft).

• Ability to lift, carry, push, or pull 50–80 lbs (frequently or repetitively depending on task).
• Ability to move equipment up and down stairs when necessary.
• Sufficient hand strength and dexterity to operate hand tools and power tools as well as work with cables, connectors, microwave gear, and small components.
• Ability to bend, twist, stoop, kneel, crouch, reach, and contort the body for extended periods.
• Ability to maintain balance while climbing and working on elevated or uneven surfaces.
• Ability to work outdoors and indoors in all weather conditions year-round, including harsh environments.
• Ability to work around live electrical components and sensitive equipment.
• Ability to see the full color spectrum (important for cable/connector identification).
• Ability to hear and communicate clearly with team members.
• Ability to handle equipment safely at heights and in confined spaces.
• Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.
• Ability to sit at a computer terminal for an extended period.
• May be required to operate general office equipment including but not limited to copiers, printers.

Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband’s rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.

Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.