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Spectrum Customer Service Jobs in Iowa (NOW HIRING)

CROSSMARK1

Retail Merchandiser - STOCK

Algona, IA · On-site

$12.75 - $15.75/hr

Dedicated to providing excellent customer service and to develop a professional working ... This will include the full spectrum of merchandising. Things like: product rotation, new product ...

CROSSMARK1

Retail Merchandiser

Algona, IA · On-site

$12.75 - $15.75/hr

Dedicated to providing excellent customer service and to develop a professional working ... This will include the full spectrum of merchandising. Things like: product rotation, new product ...

CROSSMARK1

Retail Merchandiser

Algona, IA · On-site

$12.75 - $15.75/hr

Dedicated to providing excellent customer service and to develop a professional working ... This will include the full spectrum of merchandising. Things like: product rotation, new product ...

CROSSMARK1

Retail Merchandiser

Algona, IA · On-site

$12.75 - $15.75/hr

Dedicated to providing excellent customer service and to develop a professional working ... This will include the full spectrum of merchandising. Things like: product rotation, new product ...

CROSSMARK1

Retail Merchandiser

Algona, IA · On-site

$12.75 - $15.75/hr

Dedicated to providing excellent customer service and to develop a professional working ... This will include the full spectrum of merchandising. Things like: product rotation, new product ...

Baker Group

Project Accountant

Cedar Rapids, IA · On-site

$59K - $78K/yr

Enter new jobs, budgets, labor rate, and other data into Spectrum * Review and update Contract Status Reports (CSRs) and Overview Reports for all assigned Project Managers' jobs. * Attend CSR ...

Baker Group

Project Accountant

Ankeny, IA · On-site

$57K - $75K/yr

Enter new jobs, budgets, labor rate, and other data into Spectrum * Review and update Contract Status Reports (CSRs) and Overview Reports for all assigned Project Managers' jobs. * Attend CSR ...

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All JobsSpectrum Customer Service JobsSpectrum Customer Service Jobs in Iowa

Spectrum Customer Service information

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How much do spectrum customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for spectrum customer service in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

Does Spectrum Customer Service pay employees well?

Spectrum Customer Service representatives typically earn hourly wages that are around or slightly below industry averages for customer support roles, with additional benefits such as health insurance and paid time off. Compensation can vary based on experience, location, and shift differentials, but overall, pay is considered competitive for entry-level positions in the telecommunications sector.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volume and performance targets. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are popular job titles related to Spectrum Customer Service jobs in Iowa?

For Spectrum Customer Service jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service jobs in Iowa look for?

The top searched job categories for Spectrum Customer Service jobs in Iowa are:

Spectrum Customer Service jobs near you
Infographic showing various Spectrum Customer Service job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.

Ice Rink Attendant | Part-Time | BodyArmor Ice Rink

AEG

Coralville, IA • On-site

$11 - $12/hr

Part-time

Retirement

Re-posted 4 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
The Ice Rink Attendant acts as the primary provider of direct service to guests as they are entering, participating and leaving Coral Ridge Ice Arena. They are responsible for providing guest service, admission transactions, and a safe & clean environment, ensuring all service needs are met. Individuals work in various positions as needed including, but not limited to, cashier, skate rental, housekeeping, and guest service.
This role will pay an hourly rate of $11.00 to $12.00.
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
  • Greet and explain services available to guests; assist guests with skate rental and questions
  • Accept payment for guest services responsibly and accurately
  • Follow all Company policy/procedures related to cash management and closing register procedures
  • Follow Company procedures for providing skates / equipment to guests and provide any important related details to guests
  • Provide directional assistance to guests throughout the facility
  • Monitor guests and ensure guests maintain a safe environment
  • Report an unsafe conditions or other escalated guest concerns to management immediately
  • Ensure guests are operating in accordance with Oak View Group, Ice Arena and local policies / procedures
  • Provide exceptional services during client events as directed such as parties, camps, etc.
  • Represent the company in cases of emergency as required to assist guests with exiting the facility
  • Responsible for cleaning and removal of waste; ensure facility is clean and sanitized
  • Maintain professional interpersonal relations with all external guests, co-workers and management
  • Employee works on-site, must maintain excellent attendance, and must follow Spectra policies / procedures on related to health and Personal Protective Equipment (PPE) as directed
  • Employee is fully trained on equipment such as Zamboni and Skate Sharpener Machine
  • Responsible for training Ice Arena Representative 1 employees on the Zamboni, Compressor Room and Skate Sharpener Machine
  • Reports any unsafe conditions regarding but not limited to the Zamboni, Compressor Room operations and Skate Sharpener equipment

Qualifications
  • High school diploma or equivalent preferred
  • One or more years' experience in guest service and cash handling position
  • Exceptional customer service and communication skills
  • Ability to manage cash transactions accurately and responsibly
  • Ability to work independently and as part of a team
  • Ability to speak clearly and concisely in the English language
  • Ability to work a varied schedule based on provided availability that may include mornings, evenings, weekends and holidays
  • Completed operations training on Zamboni, Compressor Room and Skate Sharpening equipment through the Coral Ridge Ice Arena or one or more years' of equivalent experience
AEG logo

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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