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Spectrum Customer Service Jobs in Iowa (NOW HIRING)

CROSSMARK1

Retail Merchandiser - STOCK

Algona, IA · On-site

$12.75 - $15.75/hr

Dedicated to providing excellent customer service and to develop a professional working ... This will include the full spectrum of merchandising. Things like: product rotation, new product ...

CROSSMARK1

Retail Merchandiser

Algona, IA · On-site

$12.75 - $15.75/hr

Dedicated to providing excellent customer service and to develop a professional working ... This will include the full spectrum of merchandising. Things like: product rotation, new product ...

CROSSMARK1

Retail Merchandiser

Algona, IA · On-site

$12.75 - $15.75/hr

Dedicated to providing excellent customer service and to develop a professional working ... This will include the full spectrum of merchandising. Things like: product rotation, new product ...

CROSSMARK1

Retail Merchandiser

Algona, IA · On-site

$12.75 - $15.75/hr

Dedicated to providing excellent customer service and to develop a professional working ... This will include the full spectrum of merchandising. Things like: product rotation, new product ...

CROSSMARK1

Retail Merchandiser

Algona, IA · On-site

$12.75 - $15.75/hr

Dedicated to providing excellent customer service and to develop a professional working ... This will include the full spectrum of merchandising. Things like: product rotation, new product ...

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Spectrum Customer Service information

See Iowa salary details

$9

$17

$25

How much do spectrum customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for spectrum customer service in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volumes and performance metrics. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are popular job titles related to Spectrum Customer Service jobs in Iowa?

For Spectrum Customer Service jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service jobs in Iowa look for?

The top searched job categories for Spectrum Customer Service jobs in Iowa are:

Spectrum Customer Service jobs near you
Infographic showing various Spectrum Customer Service job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.

Assistant Development Director - Iowa State University

Learfield

Ames, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Learfield rating

8.4

Company rating: 8.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

6th of 50 rated marketing agency

Job description

Learfield Amplify represents over 70 collegiate athletic departments, professional sports teams and related industry organizations nationwide, with more than 200 on-site sales personnel dedicated to serving these respective relationships. The company delivers a total revenue solution through staff development, high-value expertise, and engaged fan relationships. As the sports industry and fan behavior continues to evolve, Learfield Amplify also remains at the forefront of business intelligence through many of its national relationships as well as with Fanbase, powered by Learfield, leading to increased revenues for teams across the country.
Learfield Amplify is looking to add a high impact team member who will serve as a Leadership Annual Giving Officer. In complete collaboration with the university, this position will be committed through first class professionalism to grow philanthropic investment to support the goals of the University Athletics and its student-athletes.
In this role you will work to achieve pre-defined KPIs centered around development activities and revenue for the University Athletics.

Essential Duties & Responsibilities:

  • Consistently initiate outreach efforts to secure new donors, and renew and upgrade entry and mid-level annual giving prospects

  • Manage a portfolio of Leadership Annual Giving prospects, focusing on prospects rated up to $50,000.

  • Make at least 10-15 substantive contacts per month with an emphasis on qualitypersonal visits (e.g. significant moves that advance a relationship)

  • Regularly conduct donor visits outside the office

  • Attend University Athletic events to engage with current and prospective donors

  • Travel as needed to visit current and prospective donors

  • Network at various community and corporate events including business after-hours, speaker series, etc.

  • Actively participate in prospecting meetings with Data Analytics Team and other regular Ahearn Fund meetings

  • Achieve and exceed annual revenue goals established by management

  • Achieve and exceed weekly activity and hustle metrics

  • Provide superior customer service to donors, prospects, and all fans of University Athletics

  • Work closely with the University and Learfield Amplify National Director of Development to develop new ideas and new strategies toward fundraising initiatives and campaigns

  • Provide weekly revenue and activity reporting to University Athletics & Learfield National Director of Development

Minimum Qualifications:

  • 2+ years of experience working in sales or development related field; University or sports related development experience preferable but not required

  • Superior communication skills, collaborative with strong leadership and interpersonal skills

  • Highest level of personal and professional integrity and ethics with strong customer service skills

  • Demonstrate a proven track record in sales and building quality relationships

  • Strong desire to learn about our business and grow your professional career

  • Effectively express ideas verbally and in writing

  • Independently take action beyond what is called for

  • Be able to generate original and imaginative solutions to business opportunities

  • Experience working with CRM systems such as Salesforce.com, Microsoft CRM, etc

  • Willingness and ability to work long hours, including holidays and weekends as required

  • Willingness and ability to travel

Preferred Qualifications:

  • Bachelor's Degree or equivalent work experience

Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.

Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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