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Spectrum Customer Service Jobs in Alabama (NOW HIRING)

Spectrum

Outside Sales Representative

Birmingham, AL

$100K/yr

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

Spectrum

Outside Sales Representative

Birmingham, AL

$100K/yr

... Spectrum services like internet, TV, and mobile while building a long and rewarding career.  How You'll Make an Impact    * Acquire new residential customers by visiting assigned leads and ...

Spectrum Business

Business Account Executive

Auburn, AL · On-site

Collaborate with other business groups to ensure seamless order execution and exceptional customer service * Attend sales meetings and training sessions to stay current with Spectrum's products and ...

Spectrum Business

Business Account Executive

Jasper, AL · On-site

Collaborate with other business groups to ensure seamless order execution and exceptional customer service * Attend sales meetings and training sessions to stay current with Spectrum's products and ...

SPECTRUM

Sales Account Executive

Birmingham, AL

$27K/yr

... managed services to marketing decision-makers with brands and/or independent ad agencies ... Spectrum Reach and our customers. #LI-MS5 SAS225 2026-79374 2026 Here, our employees don't just ...

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Spectrum Customer Service information

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How much do spectrum customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for spectrum customer service in Alabama is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

Does Spectrum Customer Service pay employees well?

Spectrum Customer Service representatives typically earn hourly wages that are around or slightly below industry averages for customer support roles, with additional benefits such as health insurance and paid time off. Compensation can vary based on experience, location, and shift differentials, but overall, pay is considered competitive for entry-level positions in the telecommunications sector.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volume and performance targets. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are popular job titles related to Spectrum Customer Service jobs in Alabama?

For Spectrum Customer Service jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service jobs in Alabama look for?

The top searched job categories for Spectrum Customer Service jobs in Alabama are:

What cities in Alabama are hiring for Spectrum Customer Service jobs?

Cities in Alabama with the most Spectrum Customer Service job openings:

Spectrum Customer Service jobs near you
Infographic showing various Spectrum Customer Service job openings in Alabama as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,438 per year, or $17 per hour.

Spectrum Management Specialist

AeroVironment, Inc.

Huntsville, AL • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

AeroVironment rating

9.1

Company rating: 9.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

7th of 72 rated aerospace companies

Job description

Worker Type
Regular
Job Description
AV is looking for a highly talented Electromagnetic Spectrum Manager to support the Missile Defense Agency (MDA) Spectrum Management Office (SMO) within the Office of the Chief Engineer (MDA/CED). This role focuses on advancing mission-critical initiatives through comprehensive spectrum lifecycle management --including system certification, frequency authorization, interference resolution, and global deployment coordination.
Job Description:
  • Provide direct operational and administrative support to the MDA SMO (CED) under the Specialty Engineering Director.
  • Manage and maintain the Frequency Authorization tracker for all MDA missions, ensuring absolute data accuracy and consistency.
  • Develop, author, and submit System Certifications (DD1494) utilizing STEPSTONE and EL-CID programs.
  • Develop, coordinate, and submit frequency authorization requests utilizing Spectrum XXI (SXXI) for developmental, fielded, and new systems.
  • Develop, update, and maintain critical reports and databases to support operational and engineering activities.
  • Troubleshoot, analyze, and resolve electromagnetic interference (EMI) issues between developmental and deployed systems.
  • Document standard operating procedures (SOPs), workflows, and technical solutions to support knowledge sharing and team efficiency.
  • Develop, update, compile, and submit Host Nation Coordination (HNC) packets and Site Surveys for globally deploying systems.

Required:
  • Bachelor's Degree.
  • 7+ years of relevant experience.
  • Active Secret Clearance.
  • Understanding of Radio Frequency (RF) theory and electromagnetic principles.
  • Excellent problem-solving skills and strict attention to detail.
  • Strong communication and collaboration skills to work effectively in a team environment.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Proficiency in Microsoft Office suite (PowerPoint, Excel, Word) and Teams.

Desired:
  • Graduate of a military spectrum management school
  • 4+ years of experience within federal/DoW spectrum management
  • Ability to obtain / Active Top Secret / SCI security clearance
  • Experience with Spectrum XXI (SXXI)
  • Knowledge of the NTIA Manual (Redbook)
  • Experience with the GEMSIS suite (Stepstone, Host Nation Spectrum Worldwide Database Online [HNSWD-O], Joint Spectrum Data Repository [JSDR], Integrated Spectrum Desktop)
  • Knowledge of electromagnetic propagation modeling, wave behavior, and signal attenuation
  • Experience with MATLAB or other programming languages
  • Knowledge of the Joint Spectrum Interference Resolution Online (JSIR-O) portal
  • Experience with NTIA EL-CID
  • Knowledge of standard engineering practices
  • Experience with automation tools or programming/scripting languages to aid in data analysis

ITAR Requirement:
This position requires access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A "U.S. person" according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.
Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: http://www.avinc.com/myavbenefits.
We also encourage you to review our company website at http://www.avinc.com to learn more about us.
Principals only need apply. NO agencies please.
Who We Are
Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC.
Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed.
What We Do
Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.
We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.
ITAR

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