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Spectrum Customer Service Representative Jobs in Wisconsin

Domino's Franchise

Customer Service Rep.

Tomah, WI · On-site

$15 - $20.25/hr

Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

AROW Global

Customer Service Representative

Mosinee, WI · On-site

$15.75 - $21.50/hr

Customer Service Representative Reporting to the Customer Relations Manager, the Customer Service Representative I (CSR I) is the first of three levels of customer service work and is responsible for ...

Domino's Pizza

Customer Service Rep.

Tomah, WI · On-site

$15 - $20.25/hr

Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...

Domino's

Customer Service Rep.

Tomah, WI · On-site

$15 - $20.25/hr

Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

BOELTER

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative For 95 years, Boelter has been helping our customers create ... spectrum of services and products - we bring inspiration to the table. Location: Pewaukee ...

Roehl Transport

Customer Service Representative

Marshfield, WI · On-site

$16 - $21.75/hr

As a CSR, you manage the awarded freight volume from your customers, solicit freight, and develop additional business with your customers. Your work ensures our drivers make a great living and helps ...

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All JobsSpectrum Customer Service Representative JobsSpectrum Customer Service Representative Jobs in Wisconsin

Spectrum Customer Service Representative information

See Wisconsin salary details

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How much do spectrum customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for spectrum customer service representative in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is a Spectrum Customer Service Representative?

A Spectrum Customer Service Representative is a professional who assists customers of Spectrum, a telecommunications company, with their inquiries and concerns. Their responsibilities include helping customers with billing questions, troubleshooting service issues, providing information about products and services, and processing account changes. They typically handle customer interactions over the phone, through online chat, or in person at Spectrum locations. The goal of this role is to ensure customer satisfaction and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Spectrum Customer service representative, and why are they important?

To thrive as a Spectrum Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is essential. Patience, active listening, and a positive attitude help representatives excel in handling diverse customer inquiries and resolving concerns. These skills ensure high-quality service, customer satisfaction, and efficient issue resolution in a fast-paced environment.

What are some common challenges faced by Spectrum Customer service representatives, and how can they be managed effectively?

Spectrum Customer Service Representatives often encounter high call volumes and a diverse range of customer concerns, from billing issues to technical support. Staying patient, empathetic, and adaptable is crucial for handling challenging situations and resolving customer complaints efficiently. Representatives benefit from Spectrum's comprehensive training programs and the support of a collaborative team environment, which help them navigate complex issues. Proactively using available resources and maintaining clear communication with customers and colleagues can make daily responsibilities more manageable and rewarding.

What is the difference between Spectrum Customer Service Representative vs Spectrum Sales Associate?

AspectSpectrum Customer Service RepresentativeSpectrum Sales Associate
Primary RoleAssist customers with billing, technical issues, and account inquiriesPromote and sell Spectrum services and packages to customers
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, persuasion skills
Work EnvironmentCall centers, retail stores, remoteRetail stores, on-site sales events
Common CertificationsCustomer service certifications, communication skillsSales training, product knowledge certifications

While both roles involve interaction with Spectrum customers, the Customer Service Representative focuses on resolving issues and providing support, whereas the Sales Associate emphasizes promoting and selling Spectrum services. Both positions require strong communication skills but differ in their primary objectives and daily tasks.

Does Spectrum offer remote work options?

Spectrum Customer Service Representatives can have remote work options, depending on the role and location. Many customer service positions are available as remote or work-from-home opportunities, often requiring strong communication skills and familiarity with customer management tools. Availability of remote work may vary based on company policies and current staffing needs.

Is Spectrum Customer Service Representative call center a good job?

A Spectrum Customer Service Representative call center job involves assisting customers with service issues, billing, and technical support, often requiring strong communication skills and familiarity with company systems. It can offer stable employment with benefits, but may involve high call volumes and performance targets. Overall, it can be a good entry-level position for those interested in customer service and telecommunications.

What are popular job titles related to Spectrum Customer Service Representative jobs in Wisconsin?

For Spectrum Customer Service Representative jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service Representative jobs in Wisconsin look for?

The top searched job categories for Spectrum Customer Service Representative jobs in Wisconsin are:

What cities in Wisconsin are hiring for Spectrum Customer Service Representative jobs?

Cities in Wisconsin with the most Spectrum Customer Service Representative job openings:

Spectrum Customer Service Representative jobs near you
Infographic showing various Spectrum Customer Service Representative job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Representative

Contract Transport Services

Green Bay, WI • On-site

$15.50 - $21.25/hr

Other

Re-posted 19 days ago

Job description

Customer Service Rep

The Customer Service Rep is responsible for the following duties:

  • Serve as a primary customer contact for shipment-related inquiries.
  • Track freight from pickup through delivery and provide proactive updates.
  • Process and monitor EDI transactions accurately and timely.
  • Identify and communicate service issues, delays, or risks immediately.
  • Coordinate with dispatch, drivers, and operations to resolve issues.
  • Monitor and report on-time pickups and delivery performance.
  • Ensure that white glove delivery service procedures are being met.
  • Track shipment revenue and support operational reporting.
  • Provide 24/7 on-call support for assigned freight and customers.
  • Prepare quarterly business reviews.

Required Qualifications:

  1. Strong interpersonal skills in regards to interface with employees and client.
  2. A strong commitment to safety, care, and concerns of our employees.
  3. Strong knowledge of FMCSR and DOT requirements
  4. Advanced computer skills- i.e. Excel, Word, PowerPoint.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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