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Spectrum Billing Jobs in Ohio (NOW HIRING)

SPECTRUM

Call Center Representative

North Canton, OH · On-site

$20/hr

Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service ... billing inquiries and payments. Every day, your work will connect people in ways that matter and ...

SPECTRUM

Customer Support Representative

Columbus, OH · On-site

$20/hr

Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service ... billing inquiries and payments. Every day, your work will connect people in ways that matter and ...

SPECTRUM

Call Center Representative

Columbus, OH · On-site

$20/hr

Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service ... billing inquiries and payments. Every day, your work will connect people in ways that matter and ...

SPECTRUM

Customer Support Representative

North Canton, OH · On-site

$20/hr

Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service ... billing inquiries and payments. Every day, your work will connect people in ways that matter and ...

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Spectrum Billing information

See Ohio salary details

$12

$23

$38

How much do spectrum billing jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for spectrum billing in Ohio is $23.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.30 per hour, depending on experience, location, and employer.

What is a Spectrum Billing?

A Spectrum Billing job involves assisting customers with inquiries related to their Spectrum bills, including charges, payment options, and dispute resolution. Employees in this role typically handle billing questions over the phone, chat, or email, ensuring customers understand their statements. They may also process payments, set up payment plans, and escalate complex issues as needed. Strong communication and problem-solving skills are essential for success in this position.

What does a Spectrum Billing do?

A professional in Spectrum Billing typically reviews and processes customer invoices, audits billing data for accuracy, resolves discrepancies or customer inquiries, and collaborates with internal teams such as customer service and technical support. They may also input billing adjustments, monitor payment statuses, and help generate financial or reconciliation reports. This role often requires balancing multiple tasks and deadlines, ensuring that billing cycles remain timely and error-free. Working closely with both customers and colleagues, Spectrum Billing specialists play an essential part in maintaining the company's cash flow and customer satisfaction.

What are the key skills and qualifications needed to thrive in Spectrum Billing?

To thrive in a Spectrum Billing role, you need keen attention to detail, a solid understanding of billing and accounting principles, and experience in telecommunications or cable billing processes. Familiarity with billing software suites like Oracle, SAP, or Spectrum’s proprietary systems is highly beneficial, along with experience in MS Excel and data reconciliation. Strong problem-solving abilities, clear communication, and excellent customer service skills help address discrepancies and support internal and external stakeholders. These competencies are vital for ensuring accurate billing, timely revenue collection, and positive customer experiences in a fast-paced environment.

What are popular job titles related to Spectrum Billing jobs in Ohio?

For Spectrum Billing jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Spectrum Billing jobs in Ohio look for?

The top searched job categories for Spectrum Billing jobs in Ohio are:

Spectrum Billing jobs near you
Infographic showing various Spectrum Billing job openings in Ohio as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $49,721 per year, or $23.9 per hour.

Customer Support Representative ($20 PH starting)

SPECTRUM

Columbus, OH • On-site

$20/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 615 frontline employees who took The Breakroom Quiz

30th of 101 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you’ll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.


As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Continuously learning and turning that knowledge into customer service wins
  • Uncovering customers needs, creating solutions, and resolving problems
  • Making a positive impression on customers through a best-in-class experience
  • Representing a Fortune 100 company with professionalism and courtesy
  • Working in an open, friendly environment with a supportive, energetic team
     

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you’ll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you’d enjoy this type of dynamic job, we want to hear from you.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, customer service
  • Abilities: Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient

CRP114 2026-78348 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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