ZipRecruiter

Log In

1

Spanish Customer Service Representative Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsSpanish Customer Service Representative Jobs

Spanish Customer Service Representative information

See salary details

$9

$18

$26

How much do spanish customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for spanish customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Spanish Customer Service Representative, and why are they important?

To thrive as a Spanish Customer Service Representative, you need fluency in both Spanish and English, strong communication skills, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you excel in assisting diverse customers. These skills are crucial for ensuring customer satisfaction and effective support in a bilingual service environment.

What is a Spanish Customer Service Representative?

A Spanish Customer Service Representative is a professional who assists customers by answering questions, resolving issues, and providing information in Spanish. They typically work for companies that serve Spanish-speaking clients, ensuring clear communication and a positive customer experience. Their responsibilities often include handling phone calls, emails, or chat inquiries, processing orders, and troubleshooting problems. Fluency in both Spanish and English is usually required, as well as strong interpersonal and problem-solving skills.

What are some typical challenges faced by Spanish Customer Service Representatives, and how can they be overcome?

Spanish Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex customer issues, and effectively communicating with customers who have varying accents or regional dialects. To overcome these challenges, it's important to maintain patience, actively listen, and clarify information with follow-up questions when needed. Many teams provide ongoing training and resources to help representatives improve their language skills and product knowledge, ensuring they can confidently resolve customer concerns and provide a positive experience.

What is the difference between Spanish Customer Service Representative vs Bilingual Customer Service Representative?

AspectSpanish Customer Service RepresentativeBilingual Customer Service Representative
CredentialsBasic customer service skills, language proficiency in SpanishCustomer service skills, proficiency in Spanish and at least one other language
Work EnvironmentCall centers, remote support, retailCall centers, remote support, retail, often in multilingual settings
Employer & IndustryRetail, telecommunications, healthcare, financeRetail, telecommunications, healthcare, finance, any industry requiring bilingual support

The main difference is that a Spanish Customer Service Representative specializes in providing support primarily in Spanish, while a Bilingual Customer Service Representative handles customer interactions in Spanish and at least one other language. Both roles require strong communication skills and customer service experience, but the bilingual role demands proficiency in multiple languages, broadening employment opportunities.

More about Spanish Customer Service Representative jobs
What cities are hiring for Spanish Customer Service Representative jobs? Cities with the most Spanish Customer Service Representative job openings:
What states have the most Spanish Customer Service Representative jobs? States with the most job openings for Spanish Customer Service Representative jobs include:
What job categories do people searching Spanish Customer Service Representative jobs look for? The top searched job categories for Spanish Customer Service Representative jobs are:
Spanish Customer Service Representative jobs near you
Infographic showing various Spanish Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Bilingual (Spanish) Customer Service Rep

Bilingual (Spanish) Customer Service Rep

Altegra Health

Fort Lauderdale, FL

$14.75 - $18.50/hr

Other

Posted 27 days ago

Job description

Bilingual (Spanish) Customer Service Rep

On March 1, 2017 McKesson Corporation and Change Healthcare Holdings, Inc., formed a new healthcare information technology company, setting an incredibly exciting course for the future. The entity combined substantially all of Change Healthcare's business and the majority of McKesson Technology Solutions into the new company.

Our culture is guided by our core values which are woven into the fabric of every aspect of our company; Pursue Purpose, Champion Innovation, Earn Trust, Be Agile, and Include All.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Job Description

We offer a full-time position as a Member Services/Sr. Customer Service Rep at our Weston, Florida office. The position reports to the Advocate Supervisor in the Member Services division. Our Sr. Customer Service Reps are professionals who interact with health plan members through outbound and inbound telephonic contact to complete various intake services.

Responsibilities:

  • Interact with health plan members through outbound and inbound telephonic contact to review and assess health plan member's eligibility for services.
  • Achieve individual growth and production goals.
  • Contribute to the department's success by succeeding at departmental and quality metrics.
  • Review correspondences and/or inquiries from the health plan members to determine needs and fast track highly qualified cases.
  • Acknowledge, follow-up, and close out correspondence and/or inquiries as assigned.
  • Stay informed with current knowledge of state and federal regulatory requirements.
  • Comply with all company and department operational guidelines and policies.
  • Participate in Altegra Health staff and operational development programs as assigned.
Qualifications
  • Business demeanor and skills with the ability to communicate effectively (verbal, written and listening skills).
  • Ability to successfully market, sell, and promote company services in an outbound call center (production driven) environment.
  • Professional behavior with courteous, polite and energetic qualities.
  • High commitment to accuracy, high quality work, and detail-oriented.
  • Must be driven and motivated to exceed individual and team goals.
  • Able to learn and adapt to changing environments, applications and software.
  • Experience with the health care industry. Prefer general knowledge of Medicare, Medicaid, and Managed Care.
  • Knowledge of MS Word, Excel and PowerPoint.
  • Bilingual is a plus (English/Spanish).
  • Must be able to work Monday - Friday in one of the following shifts: 11am - 8pm
Additional Information

Change Healthcare is one of the largest, independent healthcare technology companies in the United States. We are a key catalyst of a value-based healthcare system – working alongside our customers and partners to accelerate the journey towards improved lives and healthier communities.

We provide software and analytics, network solutions and technology-enabled services that help our customers obtain actionable insights, exchange mission-critical information, control costs, optimize revenue opportunities, increase cash flow and effectively navigate the shift to value-based healthcare. Our solutions enable improved efficiencies and insights for all major stakeholders across the healthcare system, including commercial and governmental payers, employers, hospitals, physicians and other providers, laboratories and consumers.

Apply