ZipRecruiter

Log In

1

Spanish Customer Service Representative Jobs (NOW HIRING)

Empower AI Inc.

$16 - $21.75/hr

Optional - Bilingual (Spanish) CSR - must be fluent in speaking, reading and understanding the Spanish language. * Prefer at least one (1) year of customer service experience with call center detail ...

Empower AI Inc.

Customer Service Representative

$16.50 - $22.25/hr

Optional - Bilingual (Spanish) CSR - must be fluent in speaking, reading and understanding the Spanish language. * Prefer at least one (1) year of customer service experience with call center detail ...

next page

Showing results 1-20

All JobsSpanish Customer Service Representative Jobs

Spanish Customer Service Representative information

See salary details

$9

$18

$26

How much do spanish customer service representative jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for spanish customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Spanish Customer Service Representative, and why are they important?

To thrive as a Spanish Customer Service Representative, you need fluency in both Spanish and English, strong communication skills, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you excel in assisting diverse customers. These skills are crucial for ensuring customer satisfaction and effective support in a bilingual service environment.

What is a Spanish Customer Service Representative?

A Spanish Customer Service Representative is a professional who assists customers by answering questions, resolving issues, and providing information in Spanish. They typically work for companies that serve Spanish-speaking clients, ensuring clear communication and a positive customer experience. Their responsibilities often include handling phone calls, emails, or chat inquiries, processing orders, and troubleshooting problems. Fluency in both Spanish and English is usually required, as well as strong interpersonal and problem-solving skills.

What are some typical challenges faced by Spanish Customer Service Representatives, and how can they be overcome?

Spanish Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex customer issues, and effectively communicating with customers who have varying accents or regional dialects. To overcome these challenges, it's important to maintain patience, actively listen, and clarify information with follow-up questions when needed. Many teams provide ongoing training and resources to help representatives improve their language skills and product knowledge, ensuring they can confidently resolve customer concerns and provide a positive experience.

What is the difference between Spanish Customer Service Representative vs Bilingual Customer Service Representative?

AspectSpanish Customer Service RepresentativeBilingual Customer Service Representative
CredentialsBasic customer service skills, language proficiency in SpanishCustomer service skills, proficiency in Spanish and at least one other language
Work EnvironmentCall centers, remote support, retailCall centers, remote support, retail, often in multilingual settings
Employer & IndustryRetail, telecommunications, healthcare, financeRetail, telecommunications, healthcare, finance, any industry requiring bilingual support

The main difference is that a Spanish Customer Service Representative specializes in providing support primarily in Spanish, while a Bilingual Customer Service Representative handles customer interactions in Spanish and at least one other language. Both roles require strong communication skills and customer service experience, but the bilingual role demands proficiency in multiple languages, broadening employment opportunities.

What cities are hiring for Spanish Customer Service Representative jobs? Cities with the most Spanish Customer Service Representative job openings:
What states have the most Spanish Customer Service Representative jobs? States with the most job openings for Spanish Customer Service Representative jobs include:
Spanish Customer Service Representative jobs near you
Infographic showing various Spanish Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Bilingual (Spanish) Customer Service Representative

Bilingual (Spanish) Customer Service Representative

Radwell International

Willingboro, NJ

$15.50 - $19.50/hr

Full-time

Posted 7 days ago

New

Radwell International rating

5.6

Company rating: 5.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

332nd of 366 rated retail wholesalers

Job description

JOB SUMMARY

Monday to Friday 8am-5pm
Locations: (Willingboro, NJ, Arlington, Tx, or Glendale, AZ)

Responsible for sales and customer support responding to customer inquiries and managing sales

leads that originate primarily from telephone inquiries.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Respond to customer inquiries to Radwell by phone, email or through other means
  • Manage sale opportunities for all product; perform all sales tasks necessary to turn opportunities into billable sales
  • Source products for manufacturers not currently supplied by Radwell (new products)
  • Negotiate best purchase price for manufacturers not regularly supplied by Radwell (new products)
  • Check inventory (i.e. “PLC Center” inventory) and fulfill order out of inventory if possible
  • Correspond with customers via phone and e-mail and responding to customers in a timely, efficient, and professional manner
  • Ensure high degree of customer satisfaction as measured by our automated survey system, customer feedback and other means
  • Enter quotations and orders into sales order processing systems; ensure accurate sales information including proper and accurate delivery, payment terms, and other critical order information; confirm all orders with customer; perform follow-up and order clean-up as necessary
  • Meet minimum daily standards for quotes and other sales output expectations
  • Build new customers in sales order processing systems; capture complete and accurate information for new and existing customers
  • Interact with all departments within Radwell to effectively meet customer commitments
  • Perform product and price maintenance in “pricetool” and other business systems; Build new part numbers as needed; maintain product sourcing database
  • Assist in business system database cleanup and ongoing maintenance
  • Pro-actively develop new business through outgoing customer calls and other means

May be modified from time to time. Other duties, tasks and work may be assigned

METRICS -   Quotes per day

  • Order volume generated: Minimum Volume $80,000
  • Quote: Order Ratio
  • Outbound Calls
  • Invoiced Dollars Generated
  • Calls Taken

QUALIFICATIONS

  • Must be able to speak and write Spanish fluently
  • Must understand the sales cycle; ability to understand the Radwell International sales cycle
  • Strong computer skills; ability to learn and understand Radwell computer systems to perform job tasks in an automated environment

KNOWLEDGE & SKILLS REQUIRED

  • Strong Computer proficiency
  • Proficiency using e-mail, the internet, Microsoft Office, and other computer tools
  • Ability to multi-task
  • Ability to work at fast pace
  • Attention to detail
  • Problem solving abilities
  • Good communication skills
  • Ability to sell

EDUCATION & EXPERIENCE

Previous sales experience in a related environment or a college degree in business or a related field of study

PHYSICAL DEMANDS

This is an office job and entails the physical demands associated with operating a telephone and computer (viewing monitor, keyboard, mouse)

SALARY RANGE INFORMATION:

  • The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job related-skills, experience, and relevant education or training. 

SALARY RANGE:

BONUS/COMMISSION PLAN

Eligible for commission after successful completion of introductory 90 days.

EMPLOYEE EVALUATION SUMMARY

Employee will be evaluated on quantitative productivity levels regarding amount of sales that result from actions, number of items processed/followed-up and related activity.

 The employee will also be evaluated according to customer satisfaction levels as identified by customers through our survey system and other feedback mechanisms. In addition to regular coaching, employee will receive the following written evaluations:

  • Introductory Review -- Will be written at approximately 80 days after employment and will be used to determine whether employee has sufficiently met and performed the job requirements, and will indicate whether employment will continue
  • Monthly Reviews – Employee will be given a brief written monthly review primarily focused on quantitative performance and measurement of activity
  • Annual Reviews – Employee will be given a formal regular annual review, which assesses productivity and demonstrated business skills and accomplishments for the previous period.

Required Skills
Required Experience

What Radwell International employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply