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Spa Reservation Agent Jobs (NOW HIRING)

La Bahia Resort and Spa

Reservations Agent

Santa Cruz, CA · On-site

$18.50 - $23/hr

Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip ... The Reservation Agent embodies the art of hospitality as the initial touchpoint for our esteemed ...

La Bahia Resort and Spa

Reservations Agent

Santa Cruz, CA · On-site

$18.50 - $23/hr

Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip ... The Reservation Agent embodies the art of hospitality as the initial touchpoint for our esteemed ...

La Bahia Hotel and Spa

Reservations Agent

Santa Cruz, CA · On-site

$24.73/hr

Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip ... The Reservation Agent embodies the art of hospitality as the initial touchpoint for our esteemed ...

CS RESORT MANAGER

Spa Front Desk Agent

Hamburg, NJ · On-site

Schedule, modify, and cancel appointments accurately using the spa reservation system * Process payments for spa services, retail purchases, and gift cards * Promote and sell spa retail products ...

Foley Entertainment Group

Reservations Agent

Santa Barbara, CA · On-site

$17.75 - $22.25/hr

Hotel Californian Reservation Agent Hotel Californian fosters a creative, entrepreneurial, and ... stop reservation service (including restaurant, spa, etc.) * Assist in prearrival process for all ...

feg

Reservations Agent

Santa Barbara, CA · On-site

$17.75 - $22.25/hr

The Reservation Agent is responsible for handling the day-to-day reservation operations in a ... stop reservation service (including restaurant, spa, etc.) * Assist in prearrival process for all ...

FAIRMONT

Royal Service & Reservation Agent

Long Beach, CA · On-site

$16.75 - $21/hr

... spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 ... Reply to reservation emails and double check accuracy of reservation/notes created * Answer ...

AccorHotel

Royal Service & Reservation Agent

Long Beach, CA · On-site

$16.75 - $21/hr

... spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 ... Reply to reservation emails and double check accuracy of reservation/notes created * Answer ...

AccorHotel

Royal Service & Reservation Agent

Long Beach, CA · On-site

$16.75 - $21/hr

... spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 ... Reply to reservation emails and double check accuracy of reservation/notes created * Answer ...

Pacifichospitality

Reservation Agent

Phoenix, AZ · On-site

$16 - $19.75/hr

Partner closely with Front Office, Housekeeping, Spa, and Concierge teams to ensure seamless guest experiences * Handle group reservations and manage high-demand periods efficiently. * Maintain guest ...

Pacific Hospitality Group

Reservation Agent

Phoenix, AZ · On-site

$16 - $19.75/hr

Partner closely with Front Office, Housekeeping, Spa, and Concierge teams to ensure seamless guest experiences * Handle group reservations and manage high-demand periods efficiently. * Maintain guest ...

Pacific Hospitality Group

Reservation Agent

Phoenix, AZ · On-site

$16 - $19.75/hr

Partner closely with Front Office, Housekeeping, Spa, and Concierge teams to ensure seamless guest experiences * Handle group reservations and manage high-demand periods efficiently. * Maintain guest ...

Grand View Lodge

Reservations Attendant

Nisswa, MN · On-site

$15.25 - $19/hr

Reservation Agent The Reservation Agent plays a crucial role in managing various reservations throughout the resort, encompassing Rooms, Dining, Spa, and Golf. These agents are proactive in sales ...

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How much do spa reservation agent jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for spa reservation agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

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Infographic showing various Spa Reservation Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Reservations Agent

Santa Cruz, CA • On-site

La Bahia Resort and Spa
See more jobs at La Bahia Resort and Spaexternal

$18.50 - $23/hr

Full-time

Re-posted 8 days ago

Job description

Description

ABOUT US:

Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit.

SUMMARY:

The Reservation Agent embodies the art of hospitality as the initial touchpoint for our esteemed guests, crafting seamless and personalized booking journeys. This role requires an unwavering commitment to precision in administrative detail, paired with an intuitive ability to deliver bespoke service, ensuring each reservation is meticulously tailored to individual preferences while maximizing revenue opportunities. The Reservation Agent expertly curates stays that reflect our guests' unique desires, anticipating needs before they arise. Every interaction, whether by phone, email, or digital channels, exemplifies the highest standards of excellence. By delivering impeccable service, the Reservations Agent will uphold La Bahia Hotel & Spa's service standards (inspired by Forbes) while elevating our beachfront property.


DUTIES/RESPONSIBILITY:

  • Process reservations via phone, email, and digital channels with polished professionalism
  • Demonstrate perfect phone etiquette and written communication
  • Master all room categories, suites, and amenities to make perfect recommendations
  • Handle special requests with discretion and follow-through
  • Personalize each booking by noting preferences (pillow types, anniversary celebrations, etc.)
  • Utilize upselling techniques to enhance guest stays
  • Process deposits and payments with absolute accuracy
  • Maintain flawless data entry in PMS (Opera, Amadeus, etc.)
  • Communicate VIP arrivals and special requests
  • Respond to inquiries within luxury service timeframes (under 2 minutes for calls)
  • Maintain comprehensive knowledge of hotel facilities and local attractions
  • Liaise with front office, concierge, and sales teams
  • Manage group booking coordination
  • Participate in pre-arrival planning for high-profile guests
  • Prepare daily reservation reports
  • Maintain impeccable grooming standards, wearing the assigned uniform exactly as specified (proper fit, cleanliness, and presentation at all times
  • Wear the official hotel lapel pin prominently as part of the uniform requirement, unless embroidered onto uniform
  • Performs other duties as assigned by manager

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

QUALIFICATIONS:

  • (2/3) years of reservations agent and/or front desk agent experience, with luxury hotel/resort strongly preferred
  • Excellent communication skills and customer service skills
  • Advance computer literacy required
  • Proficiency in property management systems preferred (Microsoft Office, Opera, etc.)
  • Ability to work independently and as part of a team.
  • Expertise in secure credit card processing for reservations, deposits, and prepayments
  • Fluent in English (additional languages highly preferred)
  • Ability to maintain composed under pressure
  • Ability to work efficiently in a fast-paced environment while seated for extended periods
  • Capability to maintain focus and precision during prolonged screen time
  • Comfortable working in an office environment
  • Flexible to work in different shifts, including evenings, weekends, and holidays
  • Professional demeanor required
  • Occasional light lifting (up to 25 lbs.)
  • Highly organized with the ability to multitask in a fast-paced environment

This role offers a dynamic work environment where your contributions directly impact the guest experience. If you are dedicated to cleanliness, customer satisfaction, and enjoy working in a team-oriented atmosphere, we invite you to join our Reservations team at La Bahia Hotel.

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