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Spa Manager Jobs in Kent, WA (NOW HIRING)

Serenity Spa

Spa Manager - New Olympia Location

Gig Harbor, WA · On-site

$48K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Learn more about Serenity Spa at About the Role The Spa Manager is the leader of the Olympia spa team and is responsible for the daily operations, guest experience, team development, and overall ...

Snoqualmie Casino

Spa & Wellness Concierge

Snoqualmie, WA · On-site

$23.67 - $24.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage all spa reservations with precision using the designated scheduling system; confirm, modify, and organize appointments to optimize therapist availability and ensure timely service flow.

Snoqualmie Casino & Hotel

Spa & Wellness Concierge

Snoqualmie, WA · On-site

$23.67 - $24.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage all spa reservations with precision using the designated scheduling system; confirm, modify, and organize appointments to optimize therapist availability and ensure timely service flow.

Snoqualmie Casino & Hotel

Spa & Wellness Concierge

Snoqualmie, WA · On-site

$23.67 - $24.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage all spa reservations with precision using the designated scheduling system; confirm, modify, and organize appointments to optimize therapist availability and ensure timely service flow.

Hyatt

Spa Coordinator

Renton, WA

$24 - $31.20/hr

Manage spa reservations using the spa management system. * Coordinate therapist and technician schedules to maximize efficiency and service quality. * Confirm appointments, process modifications, and ...

Hyatt Hotels Corporation

Spa Coordinator

Renton, WA · On-site

$24 - $31.20/hr

Manage spa reservations using the spa management system. * Coordinate therapist and technician schedules to maximize efficiency and service quality. * Confirm appointments, process modifications, and ...

Snoqualmie Casino

Spa & Wellness Attendant

Snoqualmie, WA · On-site

$21.91 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor and replenish spa supplies, including toiletries, beverages, and other amenities. Assist in managing inventory levels and report shortages to the Spa Supervisor. * Support to Therapists ...

Snoqualmie Casino

Spa & Wellness Attendant

Snoqualmie, WA · On-site

$21.91 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor and replenish spa supplies, including toiletries, beverages, and other amenities. Assist in managing inventory levels and report shortages to the Spa Supervisor. * Support to Therapists ...

Snoqualmie Casino & Hotel

Spa & Wellness Attendant

Snoqualmie, WA · On-site

$21.91 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor and replenish spa supplies, including toiletries, beverages, and other amenities. Assist in managing inventory levels and report shortages to the Spa Supervisor. * Support to Therapists ...

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All JobsSpa JobsSpa Manager JobsSpa Manager Jobs in Kent, WA

Spa Manager information

See Kent, WA salary details

$33.3K

$56.2K

$77.9K

How much do spa manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for spa manager in Kent, WA is $56,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $63,200.00 per year, depending on experience, location, and employer.

What does a spa manager do?

A Spa Manager oversees the daily operations of a spa, ensuring that clients receive high-quality services and that the facility runs smoothly. Their responsibilities include managing staff, scheduling appointments, handling customer inquiries, maintaining inventory, and ensuring compliance with health and safety standards. Spa Managers also develop marketing strategies, manage budgets, and work to create a relaxing and welcoming environment for guests. They play a key role in hiring and training employees and often resolve any customer concerns or complaints.

What is the difference between Spa Manager vs Spa Supervisor?

AspectSpa ManagerSpa Supervisor
ResponsibilitiesOversees entire spa operations, manages staff, handles budgets, and develops services.Supervises daily staff activities, ensures service quality, and assists in operations.
Required CredentialsExperience in spa management, certifications in massage therapy or aesthetics often preferred.Experience in spa services, supervisory skills, and relevant certifications.
Work EnvironmentOffice-based with frequent interactions with staff and clients, strategic planning.

The main difference between a Spa Manager and a Spa Supervisor is the scope of responsibilities. The Spa Manager oversees the entire spa operation, including management and strategic planning, while the Spa Supervisor focuses on daily staff supervision and service quality. Both roles require relevant experience and certifications, but the Spa Manager's role is broader and more strategic.

What qualifications do you need to be a spa manager?

A spa manager typically needs a high school diploma or equivalent, with many employers preferring post-secondary education in hospitality, business, or related fields. Relevant experience in spa or hospitality management, strong leadership skills, and knowledge of health and safety regulations are also important; certifications in massage therapy or cosmetology can be advantageous but are not always required. Strong communication, organizational skills, and familiarity with scheduling and point-of-sale systems are essential for success in this role.

What are some common challenges spa managers face in overseeing both staff and client satisfaction?

Spa Managers often balance the needs of their team with delivering excellent client experiences. Common challenges include managing diverse staff schedules, ensuring consistent service quality, and adapting to client feedback. Additionally, Spa Managers must handle inventory, maintain a relaxing environment, and keep up with industry trends. Successful managers foster open communication, provide ongoing staff training, and implement efficient procedures to address these challenges.

What are the key skills and qualifications needed to thrive as a spa manager, and why are they important?

To thrive as a Spa Manager, you need strong leadership, customer service expertise, and a background in hospitality or wellness management, often supported by a relevant degree or certification. Familiarity with spa management software, appointment scheduling systems, and inventory control tools is typically required. Outstanding interpersonal skills, conflict resolution abilities, and attention to detail help set exceptional Spa Managers apart. These competencies ensure smooth operations, high client satisfaction, and effective team management in a competitive spa environment.

What does a spa manager do?

A spa manager, or spa director, oversees all aspects of running a spa, including the staff, finances, and facility management. As a spa manager, your responsibilities include interviewing, hiring, and training employees, managing schedules and staff related issues, and tending to the needs of guests. You are also responsible for ensuring that your spa complies with all state and local health codes. Your job is to oversee the general operation of the spa on a daily basis and ensure guests are provided a relaxing environment with quality services.

How much do spa managers make?

Spa managers typically earn an average annual salary of around $45,000 to $65,000, depending on experience, location, and the size of the spa. Salaries can be higher in upscale or luxury spa settings, and management skills such as staff supervision and customer service are important for earning potential.
More about Spa Manager jobs

What are the most commonly searched types of Spa jobs in Kent, WA?

The most popular types of Spa jobs in Kent, WA are:

What are popular job titles related to Spa Manager jobs in Kent, WA?

For Spa Manager jobs in Kent, WA, the most frequently searched job titles are:

What job categories do people searching Spa Manager jobs in Kent, WA look for?

The top searched job categories for Spa Manager jobs in Kent, WA are:

What cities near Kent, WA are hiring for Spa Manager jobs?

Cities near Kent, WA with the most Spa Manager job openings:

Spa Manager jobs near you
Infographic showing various Spa Manager job openings in Kent, WA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $56,177 per year, or $27 per hour.

Spa Manager - New Olympia Location

Serenity Spa

Gig Harbor, WA • On-site

$48K - $50K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 5 days ago

Job description

Lead the Opening of Serenity Spa's Newest Location
For over 17 years, Serenity Spa has been a trusted destination for relaxation, wellness, and exceptional guest care in the South Sound. We're excited to bring our signature spa experience to Olympia and are looking for an experienced, passionate Spa Manager to lead our newest location from the very beginning.
This is a unique opportunity to build a team, establish the culture, and help shape the future of a brand-new Serenity Spa. If you're a natural leader who thrives on mentoring others, delivering exceptional guest experiences, and creating an organized, positive work environment, we'd love to meet you.
Learn more about Serenity Spa at https://serenityspa.com.
About the Role
The Spa Manager is the leader of the Olympia spa team and is responsible for the daily operations, guest experience, team development, and overall success of the location.
As the opening manager, you'll play a critical role in launching the spa, hiring and developing the front desk team, creating a welcoming culture, and ensuring every guest experiences the warmth, professionalism, and relaxation Serenity Spa is known for.
You'll work closely with senior leadership while supporting massage therapists, estheticians, and front desk staff to ensure operational excellence, outstanding customer service, and strong sales performance.
This position is ideal for someone who enjoys balancing leadership, coaching, operations, and hospitality while maintaining the calm and welcoming atmosphere that defines Serenity Spa.
What You'll Do
Leadership & Team Development
  • Recruit, interview, hire, onboard, and mentor Spa Coordinators.
  • Build a positive, supportive, and accountable team culture.
  • Coach and develop employees through regular feedback and quarterly performance check-ins.
  • Lead monthly front desk team meetings.
  • Collaborate with Massage and Esthetics Leads to support practitioners and ensure exceptional guest care.
  • Attend monthly Leadership Team meetings and participate in ongoing leadership development.

Guest Experience
  • Ensure every guest receives exceptional, personalized service.
  • Resolve guest concerns professionally and compassionately.
  • Maintain the relaxing, welcoming atmosphere Serenity Spa is known for.
  • Train staff on service recovery and guest retention strategies.

Operations
  • Oversee daily front desk operations including scheduling, phones, check-in, and check-out.
  • Monitor daily appointment schedules to maximize efficiency and guest satisfaction.
  • Review unpaid tickets, discounts, and scheduling opportunities.
  • Manage inventory of retail products and spa supplies.
  • Ensure computers, tablets, and front desk technology remain operational.
  • Coordinate team schedules, approve time-off requests, and maintain staffing coverage.

Sales & Business Growth
  • Lead the front desk team in membership, package, retail, and service upgrade sales.
  • Coach employees on effective sales techniques while maintaining a guest-first approach.
  • Track sales performance and celebrate team successes.
  • Help grow the Olympia location through exceptional service, guest retention, and community engagement.

What We're Looking For
We're searching for someone who leads with both confidence and compassion.
Our ideal Spa Manager is:
  • An inspiring leader who enjoys mentoring and developing others.
  • Organized and able to manage multiple priorities in a fast-paced environment.
  • Calm under pressure and an effective problem solver.
  • Passionate about wellness, hospitality, and creating memorable guest experiences.
  • Comfortable having difficult conversations while maintaining professionalism and empathy.
  • Self-motivated and proactive.
  • A strong communicator who builds trust with both guests and team members.
  • Detail-oriented with excellent follow-through.
  • Committed to maintaining confidentiality and professionalism.
  • Excited to help launch and grow a brand-new spa location.

Qualifications
  • Previous spa, salon, wellness, or hospitality management experience required.
  • At least 2 years of customer service experience.
  • At least 2 years of sales experience with a demonstrated ability to coach others.
  • At least 1 year of leadership or management experience.
  • Experience hiring, training, and developing employees.
  • Strong organizational, communication, and computer skills.
  • Ability to work Tuesday through Saturday.

Why You'll Love Working at Serenity Spa
At Serenity Spa, our team is at the heart of everything we do. We believe that when our employees feel supported, appreciated, and inspired, our guests experience that same level of care.
When you join Serenity Spa, you'll enjoy:
  • The opportunity to open and lead a brand-new spa location.
  • A supportive leadership team invested in your success.
  • Professional growth and advancement opportunities.
  • Ongoing leadership and sales training.
  • A positive, collaborative workplace culture.
  • Employee discounts on services and retail.
  • Free Service Rewards.
  • Paid Time Off.
  • Flexible scheduling.
  • Health, Dental, Vision, and Life Insurance.
  • Performance-based bonus opportunities.

Schedule
Full-Time (40 hours/week)
Regular schedule: 5 days a week (with one weekend day mandatory)
Ready to Help Build Something Special?
As we open our newest location, we're looking for a leader who is committed to establishing a strong team and helping the spa thrive for the long term.
If you're an experienced leader who is passionate about wellness, hospitality, and creating exceptional guest experiences, we'd love to hear from you.
Join Serenity Spa as we bring our relaxing, guest-centered experience to Olympia and become part of an organization that believes in caring for both our guests and our team.
Submit your resume and a cover letter telling us why you'd be a great fit for the Serenity Spa leadership team.

Apply