Benefits:- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Company parties
- Dental insurance
- Employee discounts
Position Description/Summary:ย Spa Manager is responsible to maintain daily operations at the Spa to include scheduling, training, and supervising spa receptionists; coordinating and scheduling spa services; merchandising; and providing superior customer service and sales.ย
Major Job Tasks:ย
-ย Open/Close the spa as scheduledย
-ย Ensure daily operating procedures are followed by employeesย
-ย Assist director in preparing employees schedules and submitting payroll informationย
-ย Assist in ordering spa merchandise and suppliesย
-ย Maintain a neat and clean spa and adjust as neededย
-ย Provide superior customer assistance and serviceย
-ย Maintain positive work environment to facilitate excellent serviceย
-ย Operate point of sale system and accurately handle payment transactionsย
-ย Provide a quiet, efficient, harmonious spa experience for guestsย
-ย Maintain effective appointment booking proceduresย
-ย Assist in training and supervising spa receptionistsย
-ย Discipline spa receptionists as needed and recommend discipline for therapists as neededย
-ย Assist the Spa Director in other duties as neededย
Required Education/Experience/Skills:ย
-ย Prior retail sales and supervisory experience ย
-ย 3-5 years experience in the spa industryย
-ย Excellent communication skills for positive interaction with employees and customersย
-ย Ability to perform point of sale operations to include handling cash and credit transactionsย
-ย Basic typing skillsย
Requested Education/Experience/Skills:ย ย
-ย Experience with Microsoft Word and Excelย
-ย Experience with a Spa management software programย
Working Condition:ย Potential work hazards include slipping, tripping and falling.ย
Physical Requirements:ย
-ย Ability to stand during entire shiftย
-ย Ability to reach, bend, stoop and climb ladder as neededย