ZipRecruiter

Log In

1

Sony Retail Store Jobs (NOW HIRING)

previous page

Showing results 41-42

All JobsRetail JobsSony Retail Store Jobs

Sony Retail Store information

See salary details

$11

$22

$35

How much do sony retail store jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for sony retail store in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What is a Sony retail store?

A Sony Retail Store is a physical retail location where customers can explore, experience, and purchase Sony products such as televisions, cameras, audio equipment, gaming consoles, and accessories. These stores often provide hands-on demonstrations, expert advice from knowledgeable staff, and access to the latest Sony technologies. Customers can also receive product support and participate in special events or product launches. Sony Retail Stores are designed to showcase the brand and offer a premium shopping experience.

What are the key skills and qualifications needed to thrive as a Sony retail store associate, and why are they important?

To thrive as a Sony Retail Store Associate, you need strong product knowledge, sales expertise, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management software is commonly required. Exceptional communication, teamwork, and problem-solving abilities help associates build rapport with customers and collaborate with colleagues. These skills are crucial for delivering excellent service, driving sales, and ensuring a positive brand experience for Sony customers.

What are some common challenges faced by employees at a Sony retail store, and how can they be addressed?

Employees at a Sony Retail Store often face challenges such as staying updated with rapidly evolving product lines and effectively communicating complex technical features to a diverse customer base. Success in this role involves proactive learning about new products, participating in regular training sessions, and developing strong communication skills to tailor explanations to each customer's needs. Collaborating closely with teammates and managers can also help in sharing knowledge and strategies for handling challenging customer questions or special sales events.

What is the difference between Sony Retail Store vs Sony Sales Associate?

AspectSony Retail StoreSony Sales Associate
Required CredentialsHigh school diploma; retail experience helpfulHigh school diploma; sales experience preferred
Work EnvironmentPhysical retail store, customer-facingRetail store, customer interaction, sales
Employer & Industry UsageSony retail locations, electronics industrySony retail outlets, electronics sales
Common Search/ComparisonCustomer service, retail salesSales, electronics retail

The Sony Retail Store role involves working directly in Sony retail locations, focusing on customer service and product knowledge. Sony Sales Associates also work in retail environments but may have a broader sales focus, assisting customers with product choices and closing sales. Both roles require retail experience and involve customer interaction, but the Sony Retail Store position emphasizes store operations, while Sony Sales Associates focus more on sales performance.

More about Sony Retail Store jobs

What states have the most Sony Retail Store jobs?

States with the most job openings for Sony Retail Store jobs include:

What job categories do people searching Sony Retail Store jobs look for?

The top searched job categories for Sony Retail Store jobs are:

Sony Retail Store jobs near you
Infographic showing various Sony Retail Store job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 35% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $47,574 per year, or $22.9 per hour.

Customer Service Associate - Used Trades

Adorama

New York, NY • On-site

$21 - $23/hr

Full-time

Re-posted 29 days ago

Job description

Our StoryWith over 50 years of serving the creative community, Adorama has grown from a beloved New York City camera store into the world's only full-service destination for photo, video, and electronics. We're more than a retailer-we're a creative partner for professionals, hobbyists, and tech enthusiasts alike.
From iconic brands like Sony, Canon, and Nikon to the latest in drones, smart home tech, musical instruments, and pro audio gear, Adorama provides creators with the gear and services they need to bring their visions to life. Our passion for education, innovation and commitment to customer experience make us a dedicated and trusted resource.
At Adorama, we don't just support creativity-we live it. Join a team that's shaping the future of how the world captures, creates and connects.
Our Leadership Principles
  • Growth Mindset: We set high standards, embrace failure, and are open to change.
  • Be Customer-Centered: We focus on the end-to-end customer experience.
  • Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts.
  • Think Like a Start-Up: We move fast, stay flexible, and celebrate every win.
  • Be Humble & Respectful: We assume positive intent, listen actively, and support one another.

What You'll Do
The Customer Service Associate serves as the front-line owner of the customer experience, ensuring inquiries, issues, and order needs are fully resolved from first contact through completion. This role acts as the operational bridge between customers and technical teams.
This is a three on-site days weekly that requires both execution and judgment: handling day-to-day transactions while actively driving solutions, follow-ups, and communication to maintain a high level of service.
Responsibilities:
Own Customer Requests & Resolutions
  • Manage customer interactions across multiple platforms such as Phone, Email, Voicemail, Dynamics and messaging platforms
  • Investigate and resolve Trade and Order issues, Product concerns, and service inquiries end-to-end
  • Proactively follow up with customers and internal teams until cases are fully completed
  • Serve as the communication liaison between customers, technical staff, and sales specialists
  • Escalate complex situations appropriately while maintaining ownership of the outcome

Process Transactions & Order Support
  • Accurately process Trades Returns, Exchanges, and used-item requests
  • Handle payments including Credit Card, Check, Direct Deposit and PayPal transactions
  • Support inquiries related to Trades, Website, Amazon, and eBay orders
  • Maintain accuracy and documentation across customer accounts and order records

Coordinate Cross-Team Communication
  • Screen and route calls to appropriate sales or technical specialists
  • Support off-site customer service team inquiries and information requests
  • Monitor and respond to Dynamics messages, Voicemail, Email, and eBay messages consistently
  • Partner with internal teams to resolve pending customer and operational issues

Drive Service Efficiency
  • Identify recurring customer concerns and help prevent repeat issues
  • Maintain an optimistic, solutions-focused approach to problem solving
  • Assist with operational support needs within the department when required
  • Responsibilities may evolve over time; employees may be asked to take on additional duties as needed to support business priorities.

What Will Help You Thrive
  • Customer service experience with direct problem resolution
  • Strong written and verbal communication skills (Spanish a plus)
  • Comfort learning and discussing photography equipment or technical products
  • Ability to manage multiple open cases while maintaining accuracy
  • Self-directed, accountable, and comfortable working independently or within a team
  • Positive, people-oriented, and service-driven mindset

This role requires three on-site days weekly to ensure in-person collaboration, improved communication, effective teamwork, and real-time problem solving to enhance team synergy and productivity. A standard 40 hour work week is expected.
Ready to Join Our Team of Creators? Apply today and let's create something extraordinary together.
Pay range for this role:
$21-$23 USD

Apply