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Sonic Customer Service Jobs (NOW HIRING)

Delta Sonic

Customer Advisor I

North Syracuse, NY

$16.50/hr

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

Delta Sonic

Customer Advisor I

Buffalo, NY

$16.50/hr

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

Delta Sonic

Customer Advisor I

Buffalo, NY

$16.50/hr

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

Delta Sonic

Customer Advisor I

Erie, PA

$15/hr

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

Delta Sonic

Customer Advisor I

Niagara Falls, NY

$16.50/hr

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

Delta Sonic

Customer Advisor I

Rochester, NY

$16.50/hr

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

Delta Sonic

Customer Advisor I

Buffalo, NY

$16.50/hr

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

Delta Sonic

Customer Advisor I

Syracuse, NY

$16.50/hr

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

Delta Sonic

Customer Advisor I

Tinley Park, IL

$17.25/hr

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

Delta Sonic

Customer Advisor I

Buffalo, NY

$16.50/hr

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

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Sonic Customer Service information

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How much do sonic customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for sonic customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Sonic Customer Service job?

Sonic Customer Service jobs involve assisting customers at Sonic Drive-In restaurants with their orders, addressing questions or concerns, and ensuring a positive dining experience. Employees in these roles typically take orders, handle payments, deliver food to cars, and resolve any issues that arise. Excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment are important for success in this position. Sonic Customer Service staff play a key role in maintaining customer satisfaction and representing the brand.

What can I expect in terms of daily interactions and teamwork as a Sonic Customer Service representative?

As a Sonic Customer Service representative, you will interact directly with customers both in-person at the drive-in and occasionally over the phone. Your day-to-day responsibilities include taking orders, delivering food, addressing questions, and ensuring customer satisfaction. Teamwork is essential, as you’ll coordinate closely with kitchen staff and other crew members to maintain efficient service, especially during busy hours. The environment is fast-paced and energetic, so strong communication and adaptability are key for success.

What are the key skills and qualifications needed to thrive as a Sonic Customer Service representative, and why are they important?

To thrive as a Sonic Customer Service representative, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling, and food safety procedures is typically required. Standout soft skills include friendliness, teamwork, patience, and effective communication. These skills ensure positive guest experiences, efficient service, and a smooth workflow in a fast-paced restaurant environment.

What is the difference between Sonic Customer Service vs Sonic Call Center Representative?

AspectSonic Customer ServiceSonic Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentIn-store or on-site customer interactionsCall center environment, handling inbound/outbound calls
Employer & Industry UsageSonic Drive-In, retail food industrySonic Drive-In, retail food industry
Common Search & ComparisonCustomer service roles at SonicCall center roles at Sonic

Both Sonic Customer Service and Sonic Call Center Representative roles involve assisting customers, but the main difference lies in the work environment. Sonic Customer Service typically involves face-to-face interactions at store locations, while Sonic Call Center Representatives handle customer inquiries via phone in a call center setting. Both roles require similar credentials and are integral to Sonic's customer support team.

More about Sonic Customer Service jobs

What job categories do people searching Sonic Customer Service jobs look for?

The top searched job categories for Sonic Customer Service jobs are:

Sonic Customer Service jobs near you
Infographic showing various Sonic Customer Service job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Crew Member @ Hayden Sonic #6727

High Tide Oil Company, Inc

Hayden, AL • On-site

$11.25 - $14.75/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Job description

Sonic - Crew Member
Who says FUN and RESPONSIBILITY can't hang together? At SONIC restaurants, you'll have all that, along with great pay, flexible hours, a cool uniform and the camaraderie of fantastic co-workers.
Job Duties & Responsibilities
  • Primary responsibility is to provide every guest with a Super SONIC experience
  • Creating and packaging delicious menu items
  • Trying to beat your best record, every time
  • Being proactive (If you're not busy now, you may be in 5 minutes!)
  • Continuously communicating with team to help motivate
  • Being a menu genius and helping SONIC customers navigate all customizable combinations
  • Maintaining SONIC safety and sanitation standards

What you'll need:
  • Contagiously positive attitude
  • Ability to remain calm, especially in tough situations
  • Resilient spirit - knowing everyone makes mistakes and can bounce back from a set-back
  • Eagerness to learn and grow
  • Ability to multi-task, switching from one task to another with ease
  • Team mentality and willingness to help where needed
  • Effective communication skills; basic math and reading skills
  • Willingness to work flexible hours; night, weekend, and holiday shifts

Crew Member Requirements:
  • Friendly and smiling faces that enjoy providing courteous food service to our guests!
  • Professional individuals who value people and demonstrate respect for others!
  • Ability to work irregular hours, nights, weekends and holidays
  • Ability to be flexible in all situations based on restaurant business need
  • Effective communication skills; basic math and reading skills
  • Willingness to abide by the appearance, uniform and hygiene standards of Sonic High Tide Oil Company guidelines
  • General knowledge and understanding of the food service / restaurant industry or retail operations preferred, but not required
  • Serv Safe Certified not required but a plus

All that's missing is you, so APPLY TODAY!
High Tide Oil Company, Inc. operates 7 days a week 24 hours a day
High Tide Oil Company, Inc. is an Equal Opportunity Employer
High Tide Oil Company, Inc. is a Certified Drug Free Workplace
Competitive pay
401(k) offered
Supplemental Insurance
Health, Dental and Vision Insurance
Apply online @ www.hightideoilcompany.com - Job Openings

Apply