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Sonic Customer Service Jobs (NOW HIRING)

Being empowered to resolve customer concerns, guaranteeing every guest leaves satisfied ... Friendly and smiling faces that enjoy providing courteous service to our restaurant guests! * A ...

SONIC employees and those who wish they were SONIC employees. This elite group gets to work with ... customer service mentality and ensures all employees are focused on serving the customer at all ...

SONIC employees and those who wish they were SONIC employees. This elite group gets to work with ... customer service mentality and ensures all employees are focused on serving the customer at all ...

Do you love creating delicious experiences for customers and leading a dynamic team? If so, we have the perfect job for you! Sonic Drive-In is a brand known for its great service and even better ...

Are you a natural leader with a passion for delivering exceptional customer service? If so, we want you to join us as a Shift Manager at Sonic Drive-In, proudly franchised by KBP Brands. As a Shift ...

Are you a natural leader with a passion for delivering exceptional customer service? If so, we want you to join us as a Shift Manager at Sonic Drive-In, proudly franchised by KBP Brands. As a Shift ...

Are you a natural leader with a passion for delivering exceptional customer service? If so, we want you to join us as a Shift Manager at Sonic Drive-In, proudly franchised by KBP Brands. As a Shift ...

Are you a natural leader with a passion for delivering exceptional customer service? If so, we want you to join us as a Shift Manager at Sonic Drive-In, proudly franchised by KBP Brands. As a Shift ...

Are you a natural leader with a passion for delivering exceptional customer service? If so, we want you to join us as a Shift Manager at Sonic Drive-In, proudly franchised by KBP Brands. As a Shift ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

Sonic Assistant Manager

Hubbard, TX · On-site

$13 - $18/hr

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

Sonic assistant manager

Itasca, TX · On-site

$10 - $15/hr

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

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Sonic Customer Service information

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$9

$18

$26

How much do sonic customer service jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for sonic customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What can I expect in terms of daily interactions and teamwork as a Sonic Customer Service representative?

As a Sonic Customer Service representative, you will interact directly with customers both in-person at the drive-in and occasionally over the phone. Your day-to-day responsibilities include taking orders, delivering food, addressing questions, and ensuring customer satisfaction. Teamwork is essential, as you’ll coordinate closely with kitchen staff and other crew members to maintain efficient service, especially during busy hours. The environment is fast-paced and energetic, so strong communication and adaptability are key for success.

What is the difference between Sonic Customer Service vs Sonic Call Center Representative?

AspectSonic Customer ServiceSonic Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentIn-store or on-site customer interactionsCall center environment, handling inbound/outbound calls
Employer & Industry UsageSonic Drive-In, retail food industrySonic Drive-In, retail food industry
Common Search & ComparisonCustomer service roles at SonicCall center roles at Sonic

Both Sonic Customer Service and Sonic Call Center Representative roles involve assisting customers, but the main difference lies in the work environment. Sonic Customer Service typically involves face-to-face interactions at store locations, while Sonic Call Center Representatives handle customer inquiries via phone in a call center setting. Both roles require similar credentials and are integral to Sonic's customer support team.

What are the key skills and qualifications needed to thrive as a Sonic Customer Service representative, and why are they important?

To thrive as a Sonic Customer Service representative, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling, and food safety procedures is typically required. Standout soft skills include friendliness, teamwork, patience, and effective communication. These skills ensure positive guest experiences, efficient service, and a smooth workflow in a fast-paced restaurant environment.

What is the highest paying customer service job?

In customer service roles, management positions such as Customer Service Manager or Director typically offer the highest salaries, often exceeding $60,000 annually. Specialized roles like technical support managers or customer success executives may also command higher pay, especially with experience and industry certifications.

Is SONIC easy to get hired?

Sonic Customer Service positions are generally accessible to applicants with a high school diploma or equivalent, and the hiring process often involves an application, interview, and background check. The company values friendly, customer-focused individuals and may prioritize previous experience in hospitality or retail, but overall, the hiring process is straightforward for qualified candidates.

How much is SONIC paying per hour?

Sonic Customer Service positions typically start at around $9 to $12 per hour, depending on location and experience. Pay rates may vary by state and are often complemented by tips and shift differentials for evening or weekend hours.

What jobs pay 4000 a week without a degree?

Sonic Customer Service representatives typically do not earn $4,000 per week; such high earnings are uncommon without specialized skills or management roles. Jobs that can pay this amount without a degree often include high-level sales, real estate, or entrepreneurial ventures, but they usually require experience, a strong network, or business acumen. Most roles paying this much are in sales, consulting, or executive positions that prioritize performance over formal education.

What are Sonic Customer Service jobs?

Sonic Customer Service jobs involve assisting customers at Sonic Drive-In restaurants with their orders, addressing questions or concerns, and ensuring a positive dining experience. Employees in these roles typically take orders, handle payments, deliver food to cars, and resolve any issues that arise. Excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment are important for success in this position. Sonic Customer Service staff play a key role in maintaining customer satisfaction and representing the brand.
More about Sonic Customer Service jobs
Infographic showing various Sonic Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Sonic Carhop

Sonic Carhop

Sonic Drive-In

Zachary, LA

$8.50/hr

Full-time

Posted 20 days ago


Sonic Drive-In rating

4.6

Company rating: 4.6 out of 10

Based on 1,618 frontline employees who took The Breakroom Quiz

85th of 105 rated fast food restaurants


Job description

Looking for a way to apply that boundless enthusiasm you wake up with every morning? We can help. At SONIC, you get great pay, flexible hours and a cool uniform—while doing the job you love.

As a SONIC Carhop, you are part of an elite group, filling a role offered by no other company. Being a Carhop (aka super cool food server) is like being an astronaut, only you work in a drive-in restaurant instead of space, and the food’s way better. You’re responsible for serving and delivering that food safely and efficiently, ensuring our guests have a truly out-of-this-world experience at SONIC Drive-In restaurants.

As a SONIC Drive-In Carhop, your primary responsibility is to provide every guest with a SuperSONIC experience by:

  • Delivering a warm, friendly, and fast experience to every guest
  • Being a menu genius and helping SONIC customers navigate all customizable combinations
  • Being empowered to resolve customer concerns, guaranteeing every guest leaves satisfied
  • Maintaining SONIC safety and sanitation standards

Depending upon the employment practices of the individual SONIC Drive-In restaurant owner, some SONIC Drive-Ins employ Skating Carhop servers:

  • Skating Carhop servers are unique to the SONIC Drive-In restaurant brand and bring a special “surprise and delight” element to the guest experience.   
  • Skating Carhop servers must complete the SONIC Skating Training Program.  
  • Upon successful completion of this program, Skating Carhops perform the above duties while roller skating.

Requirements:

Carhop/Skating Carhop server requirements:

  • Contagiously positive attitude (You are a SONIC Brand Ambassador!)
  • Ability to remain calm, especially in tough situations
  • Resilient spirit – knowing everyone makes mistakes and can bounce back from a set-back
  • Eagerness to learn and grow
  • Team mentality and willingness to help where needed
  • Effective communication skills; basic math and reading skills
  • Willingness to work flexible hours; night, weekend, and holiday shifts

Qualifications:

Additional Carhop/Skating Carhop server Qualifications…

  • Friendly and smiling faces that enjoy providing courteous service to our restaurant guests!
  • A willingness to cross-train on all the stations – it never gets boring here!
  • A team player keen on cleanliness and safety.

Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee’s knees, cruisin’ . . . you get the picture!  It’s downright sensational!! 

All that’s missing is you, so APPLY TODAY!

SONIC and its independent franchise owners are Equal Opportunity Employers.

Here at SONIC Drive-in, our priority isn’t just great service, it’s great experiences. Whether you’re coming for a Cherry Limeade on your lunch break or picking up Shakes with your team after a big win, we’re ready for you. That’s why our drive-in makes your burgers with 100% pure beef patties, prepares hand-made onion rings, and serves real ice cream. Carhops deliver orders with a smile because “This is How We SONIC”. Download the SONIC app and order your favorites to enjoy exclusive perks and offers, including half price drinks and slushes any time. Stop by to treat yourself today!


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