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Sonic Customer Service Jobs (NOW HIRING)

Sonic Drive-In

Sonic Assistant Manager

Hubbard, TX · On-site

$13 - $18/hr

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

Sonic Drive-In

Sonic Assistant Manager

Fort Worth, TX · On-site

$13 - $18/hr

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

Sonic Drive-In

Sonic Assistant Manager

Godley, TX · On-site

$13 - $18/hr

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

Sonic

Sonic Crew Member

NJ · On-site

$15.50/hr

This position performs basic operational duties to provide quality products and service to guests ... Report customer or employee complaints/issues to MOD * Move and stock food product weighing up to ...

Sonic

Sonic Crew Member

Ewing, NJ · On-site

$15.50/hr

This position performs basic operational duties to provide quality products and service to guests ... Report customer or employee complaints/issues to MOD * Move and stock food product weighing up to ...

Sonic

Sonic Crew Member

Millville, NJ · On-site

$15.50/hr

This position performs basic operational duties to provide quality products and service to guests ... Report customer or employee complaints/issues to MOD * Move and stock food product weighing up to ...

Sonic

Sonic Crew Member

Stroudsburg, PA · On-site

$12.25 - $15.50/hr

This position performs basic operational duties to provide quality products and service to guests ... Report customer or employee complaints/issues to MOD * Move and stock food product weighing up to ...

Sonic

Sonic Crew Member

Audubon, NJ · On-site

$15.50/hr

This position performs basic operational duties to provide quality products and service to guests ... Report customer or employee complaints/issues to MOD * Move and stock food product weighing up to ...

Sonic

Sonic Crew Member

Franklin Park, NJ · On-site

$15.50/hr

This position performs basic operational duties to provide quality products and service to guests ... Report customer or employee complaints/issues to MOD * Move and stock food product weighing up to ...

Sonic

Sonic Crew Member

Hainesport, NJ · On-site

$15.50/hr

This position performs basic operational duties to provide quality products and service to guests ... Report customer or employee complaints/issues to MOD * Move and stock food product weighing up to ...

Sonic Drive-In

Sonic assistant manager

Itasca, TX · On-site

$10 - $15/hr

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

Sonic

Sonic Crew Member

Wilkes Barre, PA · On-site

$12.25 - $15.25/hr

This position performs basic operational duties to provide quality products and service to guests ... Report customer or employee complaints/issues to MOD * Move and stock food product weighing up to ...

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Sonic Customer Service information

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$9

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$26

How much do sonic customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for sonic customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What can I expect in terms of daily interactions and teamwork as a Sonic Customer Service representative?

As a Sonic Customer Service representative, you will interact directly with customers both in-person at the drive-in and occasionally over the phone. Your day-to-day responsibilities include taking orders, delivering food, addressing questions, and ensuring customer satisfaction. Teamwork is essential, as you’ll coordinate closely with kitchen staff and other crew members to maintain efficient service, especially during busy hours. The environment is fast-paced and energetic, so strong communication and adaptability are key for success.

What is the difference between Sonic Customer Service vs Sonic Call Center Representative?

AspectSonic Customer ServiceSonic Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentIn-store or on-site customer interactionsCall center environment, handling inbound/outbound calls
Employer & Industry UsageSonic Drive-In, retail food industrySonic Drive-In, retail food industry
Common Search & ComparisonCustomer service roles at SonicCall center roles at Sonic

Both Sonic Customer Service and Sonic Call Center Representative roles involve assisting customers, but the main difference lies in the work environment. Sonic Customer Service typically involves face-to-face interactions at store locations, while Sonic Call Center Representatives handle customer inquiries via phone in a call center setting. Both roles require similar credentials and are integral to Sonic's customer support team.

What are the key skills and qualifications needed to thrive as a Sonic Customer Service representative, and why are they important?

To thrive as a Sonic Customer Service representative, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling, and food safety procedures is typically required. Standout soft skills include friendliness, teamwork, patience, and effective communication. These skills ensure positive guest experiences, efficient service, and a smooth workflow in a fast-paced restaurant environment.

What are Sonic Customer Service jobs?

Sonic Customer Service jobs involve assisting customers at Sonic Drive-In restaurants with their orders, addressing questions or concerns, and ensuring a positive dining experience. Employees in these roles typically take orders, handle payments, deliver food to cars, and resolve any issues that arise. Excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment are important for success in this position. Sonic Customer Service staff play a key role in maintaining customer satisfaction and representing the brand.
More about Sonic Customer Service jobs
What job categories do people searching Sonic Customer Service jobs look for? The top searched job categories for Sonic Customer Service jobs are:
Sonic Customer Service jobs near you
Infographic showing various Sonic Customer Service job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 15% Part Time, and 8% Temporary. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Sonic Assistant Manager

Sonic Assistant Manager

Sonic Drive-In

Hubbard, TX • On-site

$13 - $18/hr

Full-time

Medical

Posted 16 days ago

Sonic Drive-In rating

4.7

Company rating: 4.7 out of 10

Based on 1,594 frontline employees who took The Breakroom Quiz

77th of 103 rated fast food restaurants

Job description

URGENTLY HIRING
Assistant Manager

Are you a strong leader who enjoys developing a team and delivering a great guest experience? Do you perform well in a fast-paced environment where every shift brings something different?

We’re seeking an Assistant Manager to support daily operations at SONIC Drive-In. In this role, you’ll work alongside the General Manager to lead the team, maintain high operational standards, and ensure guests receive quality food and service in a clean, safe setting.

Key Responsibilities:
  • Lead, train, and coach Team Members, Carhops, and Skating Carhops
  • Direct shifts to ensure operational standards are consistently met
  • Enforce company policies and procedures
  • Open and close the drive-in as required
  • Monitor staffing levels and assist with scheduling
  • Manage inventory and help control food costs
  • Complete weekly inventory counts and required documentation
  • Support administrative duties and reporting
  • Promote a strong customer service culture
  • Handle guest concerns promptly and professionally
What We Offer:
  • Flexible scheduling
  • Health insurance benefits
  • Competitive pay
  • Growth opportunities into higher leadership roles
  • Team-oriented, supportive work environment

Here at SONIC Drive-in, our priority isn’t just great service, it’s great experiences. Whether you’re coming for a Cherry Limeade on your lunch break or picking up Shakes with your team after a big win, we’re ready for you. That’s why our drive-in makes your burgers with 100% pure beef patties, prepares hand-made onion rings, and serves real ice cream. Carhops deliver orders with a smile because “This is How We SONIC”. Download the SONIC app and order your favorites to enjoy exclusive perks and offers, including half price drinks and slushes any time. Stop by to treat yourself today!

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