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Sonic Customer Service Jobs (NOW HIRING)

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

Customer Advisor 1

Victor, NY · On-site

$16.50/hr

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

This position performs basic operational duties to provide quality products and service to guests ... Report customer or employee complaints/issues to MOD * Move and stock food product weighing up to ...

Customer Advisor 1

Victor, NY · On-site

$16.50/hr

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

Sonic Crew Member

Ewing, NJ · On-site

$15.50/hr

This position performs basic operational duties to provide quality products and service to guests ... Report customer or employee complaints/issues to MOD * Move and stock food product weighing up to ...

Sonic Crew Member

Audubon, NJ · On-site

$15.50/hr

This position performs basic operational duties to provide quality products and service to guests ... Report customer or employee complaints/issues to MOD * Move and stock food product weighing up to ...

Customer Advisor 1

Buffalo, NY · On-site

$16.50/hr

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

Sonic Crew Member

NJ · On-site

$15.50/hr

This position performs basic operational duties to provide quality products and service to guests ... Report customer or employee complaints/issues to MOD * Move and stock food product weighing up to ...

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

This position performs basic operational duties to provide quality products and service to guests ... Report customer or employee complaints/issues to MOD * Move and stock food product weighing up to ...

Customer Advisor 1

Depew, NY · On-site

$16.50/hr

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

Customer Advisor 1

Camillus, NY · On-site

$16.50/hr

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

Customer Advisor 1

Buffalo, NY · On-site

$16.50/hr

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

Customer Advisor 1

Buffalo, NY · On-site

$16.50/hr

... Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services ...

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Sonic Customer Service information

See salary details

$9

$18

$26

How much do sonic customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for sonic customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What can I expect in terms of daily interactions and teamwork as a Sonic Customer Service representative?

As a Sonic Customer Service representative, you will interact directly with customers both in-person at the drive-in and occasionally over the phone. Your day-to-day responsibilities include taking orders, delivering food, addressing questions, and ensuring customer satisfaction. Teamwork is essential, as you’ll coordinate closely with kitchen staff and other crew members to maintain efficient service, especially during busy hours. The environment is fast-paced and energetic, so strong communication and adaptability are key for success.

What is the difference between Sonic Customer Service vs Sonic Call Center Representative?

AspectSonic Customer ServiceSonic Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentIn-store or on-site customer interactionsCall center environment, handling inbound/outbound calls
Employer & Industry UsageSonic Drive-In, retail food industrySonic Drive-In, retail food industry
Common Search & ComparisonCustomer service roles at SonicCall center roles at Sonic

Both Sonic Customer Service and Sonic Call Center Representative roles involve assisting customers, but the main difference lies in the work environment. Sonic Customer Service typically involves face-to-face interactions at store locations, while Sonic Call Center Representatives handle customer inquiries via phone in a call center setting. Both roles require similar credentials and are integral to Sonic's customer support team.

What are the key skills and qualifications needed to thrive as a Sonic Customer Service representative, and why are they important?

To thrive as a Sonic Customer Service representative, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling, and food safety procedures is typically required. Standout soft skills include friendliness, teamwork, patience, and effective communication. These skills ensure positive guest experiences, efficient service, and a smooth workflow in a fast-paced restaurant environment.

What is the highest paying customer service job?

In customer service roles, management positions such as Customer Service Manager or Director typically offer the highest salaries, often exceeding $60,000 annually. Specialized roles like technical support managers or customer success executives may also command higher pay, especially with experience and industry certifications.

Is SONIC easy to get hired?

Sonic Customer Service positions are generally accessible to applicants with a high school diploma or equivalent, and the hiring process often involves an application, interview, and background check. The company values friendly, customer-focused individuals and may prioritize previous experience in hospitality or retail, but overall, the hiring process is straightforward for qualified candidates.

How much is SONIC paying per hour?

Sonic Customer Service positions typically start at around $9 to $12 per hour, depending on location and experience. Pay rates may vary by state and are often complemented by tips and shift differentials for evening or weekend hours.

What jobs pay 4000 a week without a degree?

Sonic Customer Service representatives typically do not earn $4,000 per week; such high earnings are uncommon without specialized skills or management roles. Jobs that can pay this amount without a degree often include high-level sales, real estate, or entrepreneurial ventures, but they usually require experience, a strong network, or business acumen. Most roles paying this much are in sales, consulting, or executive positions that prioritize performance over formal education.

What are Sonic Customer Service jobs?

Sonic Customer Service jobs involve assisting customers at Sonic Drive-In restaurants with their orders, addressing questions or concerns, and ensuring a positive dining experience. Employees in these roles typically take orders, handle payments, deliver food to cars, and resolve any issues that arise. Excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment are important for success in this position. Sonic Customer Service staff play a key role in maintaining customer satisfaction and representing the brand.
More about Sonic Customer Service jobs
Infographic showing various Sonic Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Sonic Assistant Manager

Sonic Assistant Manager

Sonic Drive-In

Waxahachie, TX

$13 - $18/hr

Full-time

Medical

Posted 19 days ago


Sonic Drive-In rating

4.6

Company rating: 4.6 out of 10

Based on 1,610 frontline employees who took The Breakroom Quiz

84th of 103 rated fast food restaurants


Job description

URGENTLY HIRING
Assistant Manager

Are you a strong leader who enjoys developing a team and delivering a great guest experience? Do you perform well in a fast-paced environment where every shift brings something different?

We’re seeking an Assistant Manager to support daily operations at SONIC Drive-In. In this role, you’ll work alongside the General Manager to lead the team, maintain high operational standards, and ensure guests receive quality food and service in a clean, safe setting.

Key Responsibilities:
  • Lead, train, and coach Team Members, Carhops, and Skating Carhops
  • Direct shifts to ensure operational standards are consistently met
  • Enforce company policies and procedures
  • Open and close the drive-in as required
  • Monitor staffing levels and assist with scheduling
  • Manage inventory and help control food costs
  • Complete weekly inventory counts and required documentation
  • Support administrative duties and reporting
  • Promote a strong customer service culture
  • Handle guest concerns promptly and professionally
What We Offer:
  • Flexible scheduling
  • Health insurance benefits
  • Competitive pay
  • Growth opportunities into higher leadership roles
  • Team-oriented, supportive work environment

Here at SONIC Drive-in, our priority isn’t just great service, it’s great experiences. Whether you’re coming for a Cherry Limeade on your lunch break or picking up Shakes with your team after a big win, we’re ready for you. That’s why our drive-in makes your burgers with 100% pure beef patties, prepares hand-made onion rings, and serves real ice cream. Carhops deliver orders with a smile because “This is How We SONIC”. Download the SONIC app and order your favorites to enjoy exclusive perks and offers, including half price drinks and slushes any time. Stop by to treat yourself today!


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