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Sonic Customer Service Jobs (NOW HIRING)

Sonic Team Member

Rincon, GA

$11 - $14.25/hr

Team Member Opportunity At Sonic Drive-In At Sonic Drive-In, we're not just serving up delicious ... customers with exceptional service. Whether you're working as a Carhop, a Cook, running the ...

Sonic Team Member

Morristown, TN

$10.50 - $13.75/hr

Team Member Opportunity At Sonic Drive-In At Sonic Drive-In, we're not just serving up delicious ... customers with exceptional service. Whether you're working as a Carhop, a Cook, running the ...

Are you a natural leader with a passion for delivering exceptional customer service? If so, we want you to join us as a Shift Manager at Sonic Drive-In, proudly franchised by KBP Brands. As a Shift ...

Are you a natural leader with a passion for delivering exceptional customer service? If so, we want you to join us as a Shift Manager at Sonic Drive-In, proudly franchised by KBP Brands. As a Shift ...

Sonic Team Member

Oneida, TN

$10.25 - $13.50/hr

Team Member Opportunity At Sonic Drive-In At Sonic Drive-In, we're not just serving up delicious ... customers with exceptional service. Whether you're working as a Carhop, a Cook, running the ...

Are you a natural leader with a passion for delivering exceptional customer service? If so, we want you to join us as a Shift Manager at Sonic Drive-In, proudly franchised by KBP Brands. As a Shift ...

Are you a natural leader with a passion for delivering exceptional customer service? If so, we want you to join us as a Shift Manager at Sonic Drive-In, proudly franchised by KBP Brands. As a Shift ...

Are you a natural leader with a passion for delivering exceptional customer service? If so, we want you to join us as a Shift Manager at Sonic Drive-In, proudly franchised by KBP Brands. As a Shift ...

Are you a natural leader with a passion for delivering exceptional customer service? If so, we want you to join us as a Shift Manager at Sonic Drive-In, proudly franchised by KBP Brands. As a Shift ...

Are you a natural leader with a passion for delivering exceptional customer service? If so, we want you to join us as a Shift Manager at Sonic Drive-In, proudly franchised by KBP Brands. As a Shift ...

Sonic Team Member

Oneida, TN

$10.25 - $13.50/hr

Team Member Opportunity At Sonic Drive-In At Sonic Drive-In, we're not just serving up delicious ... customers with exceptional service. Whether you're working as a Carhop, a Cook, running the ...

Sonic Team Member

Morristown, TN

$10.50 - $13.75/hr

Team Member Opportunity At Sonic Drive-In At Sonic Drive-In, we're not just serving up delicious ... customers with exceptional service. Whether you're working as a Carhop, a Cook, running the ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

... at SONIC Drive-In. In this role, you'll work alongside the General Manager to lead the team ... Promote a strong customer service culture * Handle guest concerns promptly and professionally What ...

Showing results 21-40

Sonic Customer Service information

See salary details

$9

$18

$26

How much do sonic customer service jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for sonic customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Sonic Customer Service job?

Sonic Customer Service jobs involve assisting customers at Sonic Drive-In restaurants with their orders, addressing questions or concerns, and ensuring a positive dining experience. Employees in these roles typically take orders, handle payments, deliver food to cars, and resolve any issues that arise. Excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment are important for success in this position. Sonic Customer Service staff play a key role in maintaining customer satisfaction and representing the brand.

What can I expect in terms of daily interactions and teamwork as a Sonic Customer Service representative?

As a Sonic Customer Service representative, you will interact directly with customers both in-person at the drive-in and occasionally over the phone. Your day-to-day responsibilities include taking orders, delivering food, addressing questions, and ensuring customer satisfaction. Teamwork is essential, as you’ll coordinate closely with kitchen staff and other crew members to maintain efficient service, especially during busy hours. The environment is fast-paced and energetic, so strong communication and adaptability are key for success.

What are the key skills and qualifications needed to thrive as a Sonic Customer Service representative, and why are they important?

To thrive as a Sonic Customer Service representative, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling, and food safety procedures is typically required. Standout soft skills include friendliness, teamwork, patience, and effective communication. These skills ensure positive guest experiences, efficient service, and a smooth workflow in a fast-paced restaurant environment.

What is the difference between Sonic Customer Service vs Sonic Call Center Representative?

AspectSonic Customer ServiceSonic Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentIn-store or on-site customer interactionsCall center environment, handling inbound/outbound calls
Employer & Industry UsageSonic Drive-In, retail food industrySonic Drive-In, retail food industry
Common Search & ComparisonCustomer service roles at SonicCall center roles at Sonic

Both Sonic Customer Service and Sonic Call Center Representative roles involve assisting customers, but the main difference lies in the work environment. Sonic Customer Service typically involves face-to-face interactions at store locations, while Sonic Call Center Representatives handle customer inquiries via phone in a call center setting. Both roles require similar credentials and are integral to Sonic's customer support team.

More about Sonic Customer Service jobs

What job categories do people searching Sonic Customer Service jobs look for?

The top searched job categories for Sonic Customer Service jobs are:

Infographic showing various Sonic Customer Service job openings in the United States as of September 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Sonic
Food and Beverage Stores • 10K+ employees

$11 - $14.25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 15 days ago


Sonic Drive-In rating

4.7

Company rating: 4.7 out of 10

Based on 1,646 frontline employees who took The Breakroom Quiz


Job description

Team Member Opportunity At Sonic Drive-In

At Sonic Drive-In, we're not just serving up delicious drinks and snacks—we're creating memorable experiences! As a Team Member, you'll play a key role in bringing our mouthwatering menu to life and delighting our customers with exceptional service. Whether you're working as a Carhop, a Cook, running the Fountain, or a Crew Member, you'll be a vital part of our energetic team. Apply today and start creating delicious drinks and unforgettable experiences with Sonic Drive-In!

What's in it for you:

  • Paid training.
  • Shift meal discounts.
  • Medical, dental, and vision benefits.
  • Paid time off (PTO) you can earn and use.
  • Training and coaching to help you grow your career.
  • Access to KBP Cares, our company nonprofit that supports employees through unexpected hardships.

What you bring to the team:

  • No experience required - but it's a cherry on the sundae if you have previous experience in customer service, cash handling, food handling, safety, or fast-food.
  • Flexible availability, including evenings, weekends, and holidays.
  • Must be at least fifteen (15) years old.
  • Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.

What KBP adds to the mixer:

KBP Drive-In, part of KBP Brands, is a leading restaurant franchise group. Our vision is simple: be a great place to work, a great place to eat, and a great place to own. In just 20 years we've grown to more than 1,000 restaurants across 30+ states, and we're still growing. We seek individuals who share our values and are passionate about inclusion, growth, and building a positive culture. If you want to join an energetic, entrepreneurial company with countless opportunities for personal, professional, and financial growth, a career with KBP is the right fit for you.


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