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Solutions Associate Jobs in New York (NOW HIRING)

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Solutions Associate information

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$14

$17

$27

How much do solutions associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for solutions associate in New York is $17.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $16.59 per hour, depending on experience, location, and employer.

What is a solutions associate?

Solutions Associates are professionals who work with clients to identify business needs and recommend tailored solutions, often involving products or services from their company. They collaborate with sales, technical, and support teams to ensure the proposed solutions meet client requirements and drive value. Solutions Associates may also assist in implementing solutions, troubleshooting issues, and providing ongoing support to clients. Their role requires strong problem-solving, communication, and customer service skills.

How does a solutions associate typically collaborate with sales and technical teams during client engagements?

As a Solutions Associate, you play a key role in bridging the gap between sales and technical teams by translating client needs into actionable solutions. You often participate in client meetings alongside sales representatives to gather requirements, then work closely with technical staff to design tailored solutions that address those needs. This role requires strong communication and problem-solving skills, as you'll coordinate feedback and ensure all teams are aligned throughout the sales and implementation process. Effective collaboration helps streamline project delivery and improves client satisfaction.

What are the key skills and qualifications needed to thrive as a solutions associate, and why are they important?

To thrive as a Solutions Associate, you need strong analytical abilities, problem-solving skills, and a relevant bachelor's degree, often in business, IT, or a related field. Familiarity with CRM platforms like Salesforce, proficiency in Microsoft Office Suite, and sometimes basic knowledge of cloud or SaaS solutions are typically required. Excellent communication, client relationship management, and adaptability help set outstanding Solutions Associates apart. These skills and qualifications are vital for effectively understanding client needs, delivering tailored solutions, and fostering long-term business partnerships.

What is the difference between Solutions Associate vs Customer Support Specialist?

AspectSolutions AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree in business, technology, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentCollaborates with sales, technical teams, and clients to develop solutionsProvides direct support to customers, troubleshooting issues and answering queries
Employer & Industry UsageCommon in tech, SaaS, and consulting firmsWidespread across retail, telecom, and software companies

Solutions Associates focus on designing and implementing solutions for clients, often working closely with sales and technical teams. Customer Support Specialists primarily handle customer inquiries and resolve issues. While both roles require strong communication skills, Solutions Associates typically have a broader scope involving solution development, whereas Customer Support Specialists concentrate on customer service and troubleshooting.

What are the most commonly searched types of Solutions jobs in New York?

The most popular types of Solutions jobs in New York are:

What cities in New York are hiring for Solutions Associate jobs?

Cities in New York with the most Solutions Associate job openings:

Infographic showing various Solutions Associate job openings in New York as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $36,700 per year, or $17.6 per hour.

Business Technology Solutions Associate Consultant- Emerging Pharma

Zs Associates

Manhattan, NY • On-site

$80 - $100/hr

Other

Posted 20 days ago


Key responsibilities

  • Collaborate with internal and client teams to develop and implement technology solutions that address critical business problems

  • Lead modules and workstreams within projects, participating in hands-on implementation and validating technical designs

  • Support project delivery through planning, staffing, risk mitigation, and guiding the team to ensure high-quality results


ZS Associates rating

9.4

Company rating: 9.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

4th of 72 rated business consultants


Job description

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers worldwide. ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.

What you’ll do:
  • Collaborate with ZS internal teams and client teams to shape and implement high quality technology solutions that address critical business problems
  • Develop a deep understanding of the business problems and effectively translate them into technical designs
  • Lead modules and workstreams within projects while participating in hands on implementation
  • Work with technical architects to validate the technical design and implementation approach
  • Apply appropriate development methodologies and best practices to ensure exceptional client and project team experience
  • Support the project lead in project delivery, including project planning, people management, staffing, and risk mitigation
  • Manage a diverse team with various skill sets while providing mentorship and coaching to junior members
  • Lead task planning and distribution among team members for timely completion of projects with high‑quality results
  • Guide the project deliverables such as business case development, solution vision and design, user requirements, prototypes, technical architecture, test cases, deployment plans and operations strategy
What you’ll bring:
  • Bachelor’s or Master’s degree in Business Analytics, Computer Science, MIS or related field with academic excellence
  • 3+ years of relevant professional experience in delivering small/medium‑scale technology solutions
  • Ability to lead project teams, drive end‑to‑end activities, meet milestones, and provide mentorship/guidance for team growth
  • Strong understanding of RDBMS concepts, SQL, data warehousing and reporting
  • Experience with big data concepts, data management, data analytics and cloud platforms
  • Proficiency in programming languages like Python
  • Strong analytical and problem‑solving skills, including expertise in algorithms and data structures
  • Fluency in English
  • Client‑first mentality
  • Intense work ethic
  • Collaborative spirit and problem‑solving approach
Additional Skills:
  • Strong communication skills, both verbal and written, with the ability to structure thoughts logically during discussions and presentations
  • Capability to simplify complex concepts into easily understandable frameworks and presentations
  • Proficiency in working within a virtual global team environment, contributing to the timely delivery of multiple projects
  • Travel to other offices as required to collaborate with clients and internal project teams
How you’ll grow:
  • Cross‑functional skills development & custom learning pathways
  • Milestone training programs aligned to career progression opportunities
  • Internal mobility paths that empower growth via s‑curves, individual contribution and role expansions
Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.

Travel:

Travel is a requirement at ZS for client‑facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An online application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

Find Out More At: www.zs.com

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