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Solutions Associate Jobs in California (NOW HIRING)

K2 Staffing, LLC

IT Technician Level II

Concord, CA · On-site

$32 - $40/hr

MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions ...

Trilogy Financial Services, Inc

Service Associate

Irvine, CA · On-site

$17 - $22.50/hr

Job Type Full-time Description The Employer Solutions Associate will play a vital, behind the scenes role in helping our advisors support their clients with retirement planning. You'll be the go-to ...

garten

Solutions Desk Associate

Burlingame, CA · On-site

$21 - $28.25/hr

Description Solutions Desk Associate Reporting to the Manager, the Solutions Desk Associate will help with the moderation of Solutions Desk channels and tickets. Solutions Desk is primarily a ...

Garten

Solutions Desk Associate

Burlingame, CA

$21 - $28.25/hr

Solutions Desk Associate Reporting to the Manager, the Solutions Desk Associate will help with the moderation of Solutions Desk channels and tickets. Solutions Desk is primarily a national, premium ...

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All JobsSolutions Associate JobsSolutions Associate Jobs in California

Solutions Associate information

See California salary details

$13

$15

$24

How much do solutions associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for solutions associate in California is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $14.95 per hour, depending on experience, location, and employer.

What is a solutions associate?

Solutions Associates are professionals who work with clients to identify business needs and recommend tailored solutions, often involving products or services from their company. They collaborate with sales, technical, and support teams to ensure the proposed solutions meet client requirements and drive value. Solutions Associates may also assist in implementing solutions, troubleshooting issues, and providing ongoing support to clients. Their role requires strong problem-solving, communication, and customer service skills.

How does a solutions associate typically collaborate with sales and technical teams during client engagements?

As a Solutions Associate, you play a key role in bridging the gap between sales and technical teams by translating client needs into actionable solutions. You often participate in client meetings alongside sales representatives to gather requirements, then work closely with technical staff to design tailored solutions that address those needs. This role requires strong communication and problem-solving skills, as you'll coordinate feedback and ensure all teams are aligned throughout the sales and implementation process. Effective collaboration helps streamline project delivery and improves client satisfaction.

What is the difference between Solutions Associate vs Customer Support Specialist?

AspectSolutions AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree in business, technology, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentCollaborates with sales, technical teams, and clients to develop solutionsProvides direct support to customers, troubleshooting issues and answering queries
Employer & Industry UsageCommon in tech, SaaS, and consulting firmsWidespread across retail, telecom, and software companies

Solutions Associates focus on designing and implementing solutions for clients, often working closely with sales and technical teams. Customer Support Specialists primarily handle customer inquiries and resolve issues. While both roles require strong communication skills, Solutions Associates typically have a broader scope involving solution development, whereas Customer Support Specialists concentrate on customer service and troubleshooting.

What are the key skills and qualifications needed to thrive as a solutions associate, and why are they important?

To thrive as a Solutions Associate, you need strong analytical abilities, problem-solving skills, and a relevant bachelor's degree, often in business, IT, or a related field. Familiarity with CRM platforms like Salesforce, proficiency in Microsoft Office Suite, and sometimes basic knowledge of cloud or SaaS solutions are typically required. Excellent communication, client relationship management, and adaptability help set outstanding Solutions Associates apart. These skills and qualifications are vital for effectively understanding client needs, delivering tailored solutions, and fostering long-term business partnerships.
What are the most commonly searched types of Solutions jobs in California? The most popular types of Solutions jobs in California are:
What cities in California are hiring for Solutions Associate jobs? Cities in California with the most Solutions Associate job openings:
Solutions Associate jobs near you
Infographic showing various Solutions Associate job openings in California as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, and 6% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $33,106 per year, or $15.9 per hour.

IT Help Desk Support - Level 2 (MSP)

K2 Staffing, LLC

San Jose, CA

$75K - $85K/yr

Full-time

Re-posted 2 days ago

Job description

Summary
Our client is a leading IT Solutions Company located in San Jose, CA area and they are in need of a Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs.
Duties & Responsibilities
  • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
  • Deploying and managing Windows Servers and Active Directory
  • Designing and maintaining Local Area Networks
  • Implementing and monitoring network security
  • Optimizing and maintaining network software and hardware
  • Building and deploying file servers and cloud computing solutions
  • Configuring and deploying VOIP solutions
  • Performing network infrastructure troubleshooting
  • Manage Microsoft Exchange Server
  • Telephone solutions
  • Monitors alert systems and take appropriate action as per guidelines.
  • Ability to use various messages in an event log to affect repairs.
  • Receive escalated service requests requiring an enhanced response.
  • New User On-boarding
Qualifications & Requirements
  • Having worked in a Managed Service Provider (MSP) environment would be a major plus!
  • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
  • Three years of experience in a client-facing environment such as sales engineering
  • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
  • Possesses strong organizational and time-management skills
  • Experience writing proposals for and implementation of technical solutions to fulfill business needs
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player
  • Strong understanding of technology and business productivity systems
  • Experience with RMM (remote monitoring and management) tool a plus
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
  • Sales training experience is a plus
  • Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
  • CompTIA Net+ and/or CompTIA Security+
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
  • CCNA or CCIE-Cisco certifications a real plus

Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.