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Solution Success Manager Jobs (NOW HIRING)

JetInsight

Operator Success Manager

Operator Success Manager Remote (United States continental 48) / San Mateo, California, United ... and find creative solutions * Possess phenomenal communication and presentation skills * An ...

Wiley

Customer Success Manager

Customer Success Managers are responsible for maximizing digital implementation, usage, retention, and expansion of Wiley's digital solutions. Working closely with their DLE or Account Manager, the ...

Arcana Analytics

Customer Success Manager

Customer Success Manager Remote Job Title: Customer Success Manager About Us: We are seeking ... solutions. * Collaboration: Work closely with other departments (Sales, Product, and Engineering ...

Revvim

Customer Success Manager

CA · Remote

$100K - $110K/yr

Company Overview At Revvim, we pride ourselves on providing simple, effective solutions to the most ... Position Overview The Customer Success Manager works to ensure that our customers maximize the ...

IDT Inc

Customer Success Manager

San Jose, CA · On-site

$29K/yr

Customer Success Manager The Customer Success Manager is a pivotal role, demanding an individual ... Ability to articulate complex solutions clearly and persuasively, both verbally and in writing.

Auxmode

Customer Success Manager

Customer Success Manager The Customer Success Manager works to ensure the success of our portfolio ... Respond to customer inquiries about product questions, provide solutions to complex use cases and ...

Justworks

Customer Success Manager

New York, NY · On-site

Solution-oriented - identifies the source of a question or challenge and provides the right, or a ... management, customer success, or a complex customer service environment * Experience in Lead ...

Captivea USA

Customer Success Manager

Orlando, FL · On-site

$15K - $25K/mo

Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the ... solution optimization and future expansion. Your work ensures clients remain healthy, supported ...

Centella

Customer Success Manager

Miami, FL · On-site

Identify and design service solutions, resolving customer issues and optimizing workflows, between ... success. (i.e., operations budgeting, asset management, capital planning & procurement, KPI goal ...

DOT Compliance Services

Customer Success Manager

Customer Success Manager Dot Compliance is a leading provider of cloud Quality and Compliance ... Dot's SaaS solutions are based on the world's most innovative cloud technology provider, salesforce ...

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Solution Success Manager information

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$49.5K

$94.2K

$151K

How much do solution success manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for solution success manager in the United States is $94,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,500.00 and $115,000.00 per year, depending on experience, location, and employer.

What is a solution success manager?

Solution Success Managers are professionals responsible for ensuring that clients successfully implement and utilize a company's solutions or services. They work closely with customers to understand their business needs, provide guidance on best practices, and monitor progress to ensure desired outcomes are achieved. Solution Success Managers act as a bridge between the customer and internal teams, addressing any issues, facilitating training, and driving customer satisfaction. Their goal is to maximize the value clients receive from the solution, fostering long-term relationships and retention.

What skills and qualifications are needed to be a solution success manager?

To excel as a Solution Success Manager, you need a solid understanding of customer success principles, solution implementation, and account management, often supported by a bachelor's degree in business, IT, or a related field. Familiarity with CRM platforms like Salesforce, customer success software such as Gainsight or Totango, and relevant certifications in project management or customer success are highly valued. Strong communication, problem-solving, and relationship-building abilities help you align solutions to client needs and drive adoption. These skills are crucial for ensuring client satisfaction, maximizing product value, and fostering long-term business partnerships.

How does a solution success manager collaborate with cross-functional teams to ensure client satisfaction?

Solution Success Managers work closely with sales, implementation, product, and support teams to deliver tailored solutions that meet client needs. They act as a bridge between the client and internal stakeholders, ensuring clear communication of requirements and prompt resolution of issues. Regular check-ins, project meetings, and feedback sessions are common, enabling the Solution Success Manager to proactively address any challenges and drive continuous improvement. This collaborative approach is essential for building strong client relationships and ensuring successful solution adoption.

What are popular job titles related to Solution Success Manager jobs?

For Solution Success Manager jobs, the most frequently searched job titles are:

Infographic showing various Solution Success Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $94,173 per year, or $45.3 per hour.

Operator Success Manager

Remote

JetInsight
Aviation • 11 - 50 employees
Learn more about JetInsightexternal

Other

Re-posted 4 days ago

Job description

Operator Success Manager

Remote (United States continental 48) / San Mateo, California, United States

JetInsight's best-in-class quoting and fleet management software helps aircraft charter operators run and grow safer, more efficient, and more profitable businesses. We work with hundreds of operators across the US and are building the world's largest network of on-demand aircraft.

We are looking for an Operator Success Manager (Customer Success Manager) to help proactively support and engage our rapidly-growing number of charter operators. You will serve as a trusted advisor to help new customers implement JetInsight and to achieve ongoing value with the platform.

Your responsibilities will include:

  • Onboarding and training charter operators
  • Driving adoption and usage of JetInsight's product and managing customer relationships
  • Creating business success goals for operators, and proactively tracking metrics and engagement to ensure operators achieve value
  • Identify opportunities to drive usage and adoption while working with cross functional teams

You resonate with the following skills, traits, and experience:

  • 2+ years of proven success as a CSM or Account Manager ideally in a technology company
  • An attitude that gets things done
  • A desire to learn and immerse yourself in a new industry to truly understand the customer
  • Track record of effective onboarding and long-term relationship management
  • Strong problem solving abilities to quickly understand customer's core issues and find creative solutions
  • Possess phenomenal communication and presentation skills
  • An interest in aviation and/or the travel industry is a plus!

Apply