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Solution Success Manager Jobs (NOW HIRING)

Morgan Stanley

Client Success Manager

Sandy, UT · On-site

S. Public Equity Solutions: U.S Public Equity Solutions is responsible for the engagement ... Client Success Management: The Client Success Management (CSM) organization provides ongoing ...

StarTech.com

Customer Success Manager

Newark, CA · On-site

At StarTech.com, we help IT professionals solve connectivity challenges through reliable, performance-driven solutions that make hard-to-find, made easy. The Customer Success Manager plays a critical ...

Azeus Systems

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager Azeus Systems Limited is looking for a Customer Success Manager to be part ... Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has ...

Morgan Stanley

Client Success Manager

Sandy, UT · On-site

S. Public Equity Solutions: U.S. Public Equity Solutions is responsible for the engagement ... Client Success Management: The Client Success Management (CSM) organization provides ongoing ...

Empyra Inc.

WI · On-site

The Customer Success Manager will be responsible for listening to customers' challenges, analyzing data, and providing strategic solutions and excellent customer service on a daily basis. As a ...

E-Solutions

Customer Success Manager

Encino, CA · On-site

Customer Success Manager - UiPath Experience: 5-12 Years Role Overview The Customer Success Manager ... Preferred Skills UiPath certifications (Business Analyst, Advanced Developer, Solution Architect)

Morgan Stanley

Client Success Manager

Purchase, NY · On-site

Corporate and Institutional Solutions (CIS) is a division within Morgan Stanley Wealth Management ... The Client Success Management (CSM) organization provides ongoing corporate client stock plan ...

Aidoos

Customer Success Manager

... solutions. You will manage customer relationships, ensuring they derive measurable value from our ecosystem while fostering long-term success. Key Responsibilities * Own the customer relationship ...

Morgan Stanley

Client Success Manager

Sandy, UT

S. Public Equity Solutions: U.S. Public Equity Solutions is responsible for the engagement ... Client Success Management: The Client Success Management (CSM) organization provides ongoing ...

Justworks

Customer Success Manager

Manhattan, NY · On-site

Solution-oriented - identifies the source of a question or challenge and provides the right, or a ... management, customer success, or a complex customer service environment * Experience in Lead ...

Revvo,

Customer Success Manager

San Mateo, CA · On-site

Revvo Careers Customer Success Manager Location: San Mateo, California Employment Type: Full Time ... Communicate product opportunities and technical overviews to build solutions across engineering ...

Azeus Convene

Customer Success Manager

Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has ... As a Customer Success Manager, you will play an important role in ensuring our clients maximize the ...

Azeus Convene

Customer Success Manager

Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has ... As a Customer Success Manager, you will play an important role in ensuring our clients maximize the ...

ID Tech Solutions

Client Success Manager

Lakewood, NJ · On-site

$100K/yr

Client Success Manager - Join Our Fast-Growing Team at ID Tech Solutions! Are you ready to grow ... At ID-Tech Solutions, we're not just another IT & Low Voltage service provider - we're a team ...

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Solution Success Manager information

See salary details

$49.5K

$94.2K

$151K

How much do solution success manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for solution success manager in the United States is $94,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,500.00 and $115,000.00 per year, depending on experience, location, and employer.

What is a solution success manager?

Solution Success Managers are professionals responsible for ensuring that clients successfully implement and utilize a company's solutions or services. They work closely with customers to understand their business needs, provide guidance on best practices, and monitor progress to ensure desired outcomes are achieved. Solution Success Managers act as a bridge between the customer and internal teams, addressing any issues, facilitating training, and driving customer satisfaction. Their goal is to maximize the value clients receive from the solution, fostering long-term relationships and retention.

What skills and qualifications are needed to be a solution success manager?

To excel as a Solution Success Manager, you need a solid understanding of customer success principles, solution implementation, and account management, often supported by a bachelor's degree in business, IT, or a related field. Familiarity with CRM platforms like Salesforce, customer success software such as Gainsight or Totango, and relevant certifications in project management or customer success are highly valued. Strong communication, problem-solving, and relationship-building abilities help you align solutions to client needs and drive adoption. These skills are crucial for ensuring client satisfaction, maximizing product value, and fostering long-term business partnerships.

How does a solution success manager collaborate with cross-functional teams to ensure client satisfaction?

Solution Success Managers work closely with sales, implementation, product, and support teams to deliver tailored solutions that meet client needs. They act as a bridge between the client and internal stakeholders, ensuring clear communication of requirements and prompt resolution of issues. Regular check-ins, project meetings, and feedback sessions are common, enabling the Solution Success Manager to proactively address any challenges and drive continuous improvement. This collaborative approach is essential for building strong client relationships and ensuring successful solution adoption.

What are popular job titles related to Solution Success Manager jobs?

For Solution Success Manager jobs, the most frequently searched job titles are:

Infographic showing various Solution Success Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $94,173 per year, or $45.3 per hour.

Client Success Manager

Troy, MI • On-site

Entrega Systems Group Inc
IT Services • 51 - 200 employees
Learn more about Entrega Systems Group Incexternal

Full-time

Re-posted 7 days ago

Key responsibilities

  • Advise and consult Dealers on OEM's digital retailing software applications and sales processes.

  • Drive Dealer engagement and utilization of digital retailing platforms through training and platform benefits.

  • Build and maintain strong relationships with Dealers through on-site or virtual meetings.

Job description

Job Type
Full-time
Description
Entrega, founded in 2001 and headquartered in Troy, Michigan, is a global business-to-business Technology Services and Solutions Company. Our team of professionals use their expertise and experience to deliver superior results for our clients that address their most important business challenges.
Job Position Summary:
The Client Success Manager is an automotive expert. They will leverage their expertise managing an assigned list of Dealers through delivering customized sales process consultation, best practice training and overall automotive and consumer behavior insights. They are expected to manage the role expectations while meeting all required project and Dealer interaction milestones efficiently and independently.
Responsibilities and Duties:
  • Sales Consultation - This role advises and consults Dealers regarding OEM's proprietary digital retailing software applications as well as general sales process and current consumer behaviors. This role is expected to know how to customize and leverage digital retailing applications with current consumer behaviors to enhance the Dealer's sales process. The Client Success Manager will drive Dealer engagement and utilization with OEM's proprietary software through best practice training and platform benefits.
  • Industry Expertise - They are always students, continuously learning about current automotive retail industry trends. The Client Success Manager makes it their mission to understand current automotive consumer behavior, and how that behavior impacts Dealers with their sales process. The Client Success Manager is also expected to share what information they are learning and consuming regarding the automotive retail industry with the Manager of Digital Retail Field Advisors and other Entrega/Automotive Retail Solutions Leadership in an effort to assist with constant process improvement.
  • Relationship Management - To achieve strong relationships with Dealers, the Client Success Manager must approach the relationship with a sense of urgency, empathy, and value. The Client Success Manager will be on-site at their Dealer's location or at times conducting meetings virtually.
  • Additional Responsibilities - Perform other tasks and duties as required to support and contribute to the overall success of the organization.

Requirements
  • Ability to work independently as well as in a team environment.
  • Comfortability working under pressure or strict deadlines.
  • Demonstrated ability to solve problems and formulate recommendations.
  • Passion for learning and personal growth.
  • Possess organizational and prioritization skills.
  • Self-starter with a high degree of integrity, and professionalism.

Education and Experience:
  • Bachelor's degree preferred.
  • 5+ years automotive experience required in either a sales, account management or people management capacity.
  • 3+ years Dealership experience preferred within variable operations.
  • Expert understanding of the Dealership business model.
  • Expert understanding of digital marketing and online consumer behavior within the automotive industry.

Apply