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Solution Engineer Jobs in Chicago, IL (NOW HIRING)

McDonald's

Network Engineer III

Chicago, IL · On-site

In addition, this position provides solution engineer ownership for integrations between network platforms and enterprise services/tools (e.g., automation pipelines, monitoring/observability ...

Satnam Data Systems, Inc

Sr. Enterprise

Chicago, IL · On-site

$107K - $147K/yr

The Principal Solution Engineer will be accountable for the design and integration of new systems solution into the existing environment. This highly integrated and very technical position requires ...

Satnam Data Systems, Inc

Sr. Enterprise

Chicago, IL · On-site

$107K - $147K/yr

... Principal Solution Engineer is responsible for understanding their area of responsibility from end-to-end, including infrastructure, processes, configurations, documentation, and business ...

Motorola

Solutions Engineer

Chicago, IL

$85K - $100K/yr

Department Overview The Solutions Engineering/Sales Engineering team partners with the Sales teams on new and existing customers. We paint the picture of how Theatro works, how its implemented into ...

Apex Fintech Solutions

Solutions Engineer

Chicago, IL

... Engineer to design and implement cutting-edge technological solutions within the banking, brokerage ... Solution Design and Customer Engagement (30%) * Design and articulate compelling solutions to ...

Bectran, Inc.

Solutions Engineer

Schaumburg, IL · On-site

$65K - $80K/yr

... solution that fits. * A proven track record of building trust with technical and business ... hands-on developer. If you're ready to grow as a professional and use your skills to provide ...

Gong.io

Senior Manager, Solution Engineering

Chicago, IL · On-site

$255K - $300K/yr

The mission of our Solution Engineering team at Gong is to serve as trusted partners, advising on complex workflows and guiding customers toward an AI-first approach to their go-to-market strategy ...

Digital Realty

Sr. Solutions Engineer

Chicago, IL · On-site

$57 - $73.50/hr

Solution Design & Engineering * Design customized data center solutions optimizing space, power, cooling, airflow, connectivity, telecoms, security, office, and storage as applicable. * Act as the ...

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Showing results 41-60

All JobsSolution Engineer JobsSolution Engineer Jobs in Chicago, IL

Solution Engineer information

See Chicago, IL salary details

$45.9K

$127.1K

$187.1K

How much do solution engineer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for solution engineer in Chicago, IL is $127,100.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,600.00 and $144,800.00 per year, depending on experience, location, and employer.

What is a solution engineer?

A Solution Engineer is a professional who bridges the gap between technical and business teams by designing, presenting, and implementing technology solutions tailored to a client's needs. They work closely with sales teams to understand customer requirements and demonstrate how products or services can solve specific business problems. Solution Engineers often provide technical expertise during the pre-sales process, create proof-of-concepts, and ensure smooth integration of solutions. Their role requires strong communication, problem-solving, and technical skills to translate complex concepts into practical solutions.

How do solution engineers typically collaborate with sales and technical teams during the sales cycle?

Solution Engineers play a pivotal role in bridging the gap between sales and technical teams. During the sales cycle, they often work closely with sales representatives to understand client requirements, deliver technical presentations, and tailor demonstrations to showcase how a product meets specific business needs. They also engage with product and engineering teams to address feasibility concerns, customize solutions, and ensure proposed implementations are technically sound. This collaborative environment requires strong communication skills, adaptability, and the ability to translate complex technical concepts for both technical and non-technical stakeholders.

What are the key skills and qualifications needed to thrive as a solution engineer, and why are they important?

To thrive as a Solution Engineer, you need a strong technical background in software engineering or IT, analytical problem-solving abilities, and typically a relevant degree or certifications. Familiarity with CRM systems, cloud platforms, APIs, and tools like Salesforce or AWS is often required. Excellent communication, presentation, and collaboration skills help you effectively translate client needs into technical solutions. These competencies ensure that you can design, demonstrate, and implement solutions that meet client requirements and drive business success.

What is the difference between Solution Engineer vs Sales Engineer?

AspectSolution EngineerSales Engineer
Required CredentialsBachelor's in Engineering, Computer Science, or related field; technical certificationsBachelor's in Engineering, Computer Science, or related field; technical certifications
Work EnvironmentTechnical teams, product development, client supportSales teams, client meetings, product demonstrations
Employer & Industry UsageTech companies, SaaS providers, hardware firmsSoftware vendors, tech companies, hardware providers
Common Search & ComparisonOften compared due to overlapping technical skills and client interactionRelated but more sales-focused role

Solution Engineers and Sales Engineers share technical backgrounds and work closely with clients, but Solution Engineers focus more on technical solutions and product implementation, while Sales Engineers emphasize sales support and client demonstrations. Both roles require strong technical skills and industry knowledge, but their primary objectives differ—one is solution-focused, the other sales-driven.

What cities near Chicago, IL are hiring for Solution Engineer jobs?

Cities near Chicago, IL with the most Solution Engineer job openings:

Solution Engineer jobs near you
Infographic showing various Solution Engineer job openings in Chicago, IL as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, and 4% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $127,000 per year, or $61.1 per hour.

Principal Solutions Engineer (Chicago)

Freshworks

Chicago, IL • On-site

$163K - $234K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 5 days ago

Job description

Overview

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. We serve over 72,000 companies and have more than 4,500 employees worldwide.

We are seeking a Principal Solution Engineer to join our GTM team in North America, focused on our Enterprise business. If you’re a strategic thinker, a confident communicator, and passionate about solving business problems with technology, we want to hear from you.

Your Role

Your Role as a Principal Solution Engineer:

  • Partner with enterprise customers to understand strategic business challenges and recommend impactful solutions using the Freshworks platform.
  • Lead discovery workshops, shape customer requirements, and influence deal strategy to drive technical wins.
  • Deliver compelling and customized product demonstrations aligned to industry use cases, ROI models, and value storytelling.
  • Collaborate with AEs, product teams, and solution architects to shape scalable, secure, and future-ready solutions.
  • Contribute to competitive strategies, offer technical insights, and mentor junior team members.
  • Translate complex customer needs into clear solution architectures, including integrations, APIs, and security considerations.
  • Champion technical excellence and industry best practices through presentations, internal enablement, and customer engagements.
Qualifications
  • 10+ years of experience in Solution Engineering, preferably in SaaS and enterprise software.
  • Established playbook on using AI to present better, operationalize projects faster, and articulate value clearly.
  • Understanding of LLMs and ability to guide customers, team members, and products on foundational AI principles.
  • Strong understanding of ITSM/ESM domains; familiarity with platforms such as ServiceNow, Halo, Jira, or similar.
  • Comfortable operating independently in high-stakes, complex enterprise scenarios; able to lead strategy, technical discovery, and deal execution without daily oversight.
  • Deep knowledge of APIs, webhooks, integrations, and infrastructure components; able to propose and explain solutions without needing additional support.
  • Coaching and mentoring peers; committed to team development and cross-functional collaboration.
  • Adept at aligning customer needs with Freshworks’ platform capabilities, identifying gaps, and driving innovation with internal teams.
  • Confident and engaging communicator with experience influencing C-level stakeholders and diverse technical audiences.
  • Strong time management skills; capable of owning multiple deals and workstreams concurrently.
  • Experience leading complex solution design involving custom apps, third-party integrations, and platform architecture.
  • Demonstrated leadership in internal initiatives or representing the company at industry events.
  • Bachelor’s degree preferred; equivalent experience accepted.
Compensation and Benefits

Annual base salary range: $163,000 — $234,000 USD. Compensation is based on location, experience, skills, and level. Bonus/equity may be available.

Freshworks offers dental, medical, vision, disability and life insurances, equity + ESPP, flexible PTO, flexible spending, commuter benefits, and wellness programs. Adoption and parental leave benefits are available.

Equal Opportunity

Freshworks is an equal opportunity employer. We are committed to a diverse and inclusive workplace that enables everyone to find their potential, purpose, and passion, regardless of background, gender, race, sexual orientation, religion, or ethnicity.

Job Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Other
  • Industries: IT Services and IT Consulting
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