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Solution Administrator Jobs (NOW HIRING)

acv

Enterprise Support & Solutions Admin II

Austin, TX · On-site

The Enterprise Support & Solutions Administrator II supports the organization by triaging, escalating and resolving incidents and technical requests involving our internal platform, systems, and ...

acv

Enterprise Support & Solutions Admin II

Austin, TX · On-site

The Enterprise Support & Solutions Administrator II supports the organization by triaging, escalating and resolving incidents and technical requests involving our internal platform, systems, and ...

Yancey Bros. Co.

Digital Solutions Admin

Austell, GA · On-site

$16 - $21.25/hr

The Digital Solutions Support Administrator supports Yancey Bros.' digital transformation initiatives by providing account administration, application access management, order support, customer ...

G2IT

Tenable Administrator (Level 3)

Suitland, MD · On-site

Schedule and maintain recurring vulnerability and compliance scans using Tenable solutions. * Administer and maintain applications within Red Hat Enterprise Linux (RHEL) environments. * Develop and ...

Yancey Bros Co

Digital Solutions Admin

Austell, GA · On-site

$16 - $21.25/hr

The Digital Solutions Support Administrator supports Yancey Bros.' digital transformation initiatives by providing account administration, application access management, order support, customer ...

Yancey Bros.co

Digital Solutions Admin

Austell, GA

$16 - $21.25/hr

The Digital Solutions Support Administrator supports Yancey Bros.' digital transformation initiatives by providing account administration, application access management, order support, customer ...

Endurion

Security & Compliance Administrator

Tampa, FL · On-site

The position requires conducting security audits, enforcing security policies, and managing security tools (SIEMs, vulnerability scanners, identity management solutions). * Administrators will ensure ...

ACV

Enterprise Support & Solutions Admin II

Dallas, TX · On-site

$49K - $60K/yr

The Enterprise Support & Solutions Administrator II supports the organization by triaging, escalating and resolving incidents and technical requests involving our internal platform, systems, and ...

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Solution Administrator information

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$34K

$110.3K

$192.5K

How much do solution administrator jobs pay per year?

As of Sep 13, 2026, the average yearly pay for solution administrator in the United States is $110,278.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $139,000.00 per year, depending on experience, location, and employer.

What is a solution administrator?

Solution Administrators are professionals responsible for managing and maintaining business technology solutions, such as enterprise software platforms or cloud-based systems. They ensure these solutions run smoothly, configure system settings, manage user access, and provide technical support to end users. Solution Administrators often collaborate with IT teams to implement updates, troubleshoot issues, and optimize system performance. Their role is crucial in ensuring that technology solutions align with organizational needs and operate efficiently.

How does a solution administrator typically collaborate with cross-functional teams to implement new software solutions?

Solution Administrators play a key role in bridging the gap between technical teams, end-users, and management. They often coordinate with developers to ensure smooth deployment, work closely with IT and support staff to resolve technical issues, and provide training or documentation for end-users. Regular meetings and clear communication are essential, as Solution Administrators must understand user requirements and translate them into actionable steps for the technical team. This collaborative environment not only ensures successful implementation but also helps Solution Administrators expand their knowledge of different business functions.

What are the key skills and qualifications needed to thrive as a solution administrator, and why are they important?

To thrive as a Solution Administrator, you need a strong grasp of IT systems management, troubleshooting, and knowledge of enterprise software solutions, typically supported by a relevant degree or certifications such as CompTIA or Microsoft Certified Solutions Associate (MCSA). Familiarity with system administration tools, ticketing systems, and cloud platforms like AWS or Azure is often essential. Strong organizational skills, attention to detail, and effective communication help you manage workflows and support users efficiently. These capabilities ensure reliable system performance, quick issue resolution, and seamless support for business operations.

What states have the most Solution Administrator jobs?

States with the most job openings for Solution Administrator jobs include:

What are popular job titles related to Solution Administrator jobs?

For Solution Administrator jobs, the most frequently searched job titles are:

Enterprise Support & Solutions Admin II

Dallas, TX • On-site

BetterCloud
Software Development • 201 - 500 employees
Learn more about BetterCloudexternal

Other

Posted 11 days ago

Job description

Who we are looking for

The Enterprise Support & Solutions Administrator II supports the organization by triaging, escalating and resolving incidents and technical requests involving our internal platform, systems, and technology tools. This position plays a crucial role in ensuring user satisfaction, resolving technical issues, and contributing to the overall success of our IT support services. The Enterprise Support & Solutions Administrator II will be part of a team serving as a liaison between our internal users and the Business, Product & Engineering and Information Technology organizations.

What you will do
  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Monitor incoming Helpdesk tickets and accurately categorize and prioritize incidents.
  • Provide first level, basic to intermediate technical support to users of ACV’s platforms, systems and associated technology tools; responding to support queries either in-person or remotely via phone, text message, email, chat and other remote support tools.
  • Gather information to identify and assess the nature of incidents and problems.
  • Record incidents in support ticketing system to maintain a log for escalation to other teams.
  • Escalate complex issues to higher-level technical resources as needed.
  • Develop and maintain documentation to facilitate self-service problem solving and process improvement.
  • Utilize procedures and standards to ensure operational consistency on a nationwide basis and update documentation as required.
  • Stay current with industry trends and emerging technologies to provide informed technical support.
  • Perform additional duties as assigned.
What you will need
  • High School or GED - required.
  • 2 - 3 year(s) Industry experience in a fast-paced, high-energy environment.
  • Ability to read, write, speak and understand English.
  • Experience supporting remote users over phone, email, chat and text.
  • Experience supporting enterprise systems and applications with a 24/7 user base.
  • Experience using and troubleshooting both Windows and Mac operating systems.
  • Experience supporting mobile iOS devices, like iPhones and iPads.
  • Demonstrated customer service skills, including the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious.
  • Ability to take ownership of user interactions and be proactive when dealing with user issues.
  • Ability and desire to learn new technologies and skills.
  • Ability to deal tactfully with persons in authority, co-workers, and members of the public.
  • Familiarity with tools such as G-Suite, Okta, Slack, Zoom, Zendesk, PagerDuty, Jira, Mixpanel, or Instabug is a plus.
  • Familiarity with ITIL standards and IT Security compliance standards and practices is a plus.
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