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Software Training Manager Jobs in Florence, MA (NOW HIRING)

RegalCare at Holyoke

Receptionist

Holyoke, MA

$15.50 - $20.50/hr

Strong organizational and time management skills * Familiarity with medical terminology and scheduling software (training provided) Why Join Us: At RegalCare at Holyoke, we prioritize our employees ...

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Software Training Manager information

See Florence, MA salary details

$74.6K

$143K

$178.2K

How much do software training manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for software training manager in Florence, MA is $143,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,200.00 and $169,700.00 per year, depending on experience, location, and employer.

What does a software training manager do?

A Software Training Manager is responsible for designing, implementing, and overseeing training programs that help employees or clients learn how to use specific software applications effectively. They assess training needs, develop instructional materials, and lead workshops or seminars to ensure users can maximize the software's capabilities. Additionally, they may manage a team of trainers, evaluate the effectiveness of training sessions, and update content as software evolves. Their goal is to improve user proficiency and productivity while minimizing software-related issues.

What are the key skills and qualifications needed to thrive as a software training manager?

To thrive as a Software Training Manager, you need expertise in instructional design, adult learning principles, and a background in IT or software systems, often supported by a relevant degree or certifications like CompTIA CTT+. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and software platforms such as Microsoft Office or Salesforce is typically required. Strong soft skills include communication, leadership, and adaptability for effectively engaging diverse learners and leading training teams. These competencies are crucial for designing effective training programs, ensuring user adoption, and maximizing organizational productivity.

What are some common challenges faced by software training managers when delivering training to diverse user groups?

Software Training Managers often encounter the challenge of addressing varying levels of technical proficiency within their audience. They must design training programs that are accessible to beginners while still providing value to more advanced users. Additionally, adapting instructional methods for different learning styles and managing training schedules across departments can require significant coordination. Effective communication, flexibility, and continuous feedback collection are key to overcoming these obstacles and ensuring successful knowledge transfer.

What is the difference between Software Training Manager vs Software Trainer?

AspectSoftware Training ManagerSoftware Trainer
CredentialsTypically requires a bachelor’s degree in education, IT, or related field; certifications like Certified Technical Trainer (CTT+)Often needs a relevant degree or certification; CTT+ or similar certifications are common
Work EnvironmentManages training programs, oversees trainers, and collaborates with management in corporate or educational settingsDelivers training sessions, creates training materials, and interacts directly with learners
Employer & Industry UsageUsed in corporate, educational, and tech companies to oversee training initiativesFound in similar environments, focusing on direct instruction and skill development

The main difference is that a Software Training Manager oversees training programs and manages trainers, while a Software Trainer focuses on delivering training sessions directly to learners. Both roles require relevant certifications and work in similar environments, but the manager has a broader supervisory role.

What job categories do people searching Software Training Manager jobs in Florence, MA look for?

The top searched job categories for Software Training Manager jobs in Florence, MA are:

What cities near Florence, MA are hiring for Software Training Manager jobs?

Cities near Florence, MA with the most Software Training Manager job openings:

Software Training Manager jobs near you

Receptionist

Holyoke, MA

RegalCare at Holyoke
See more jobs at RegalCare at Holyokeexternal

$15.50 - $20.50/hr

Full-time

Re-posted 29 days ago

Job description

Receptionist

Join the RegalCare at Holyoke team as a Receptionist, where you will play a vital role in providing exceptional customer service to our patients, residents, and clients!

About the Role:

At RegalCare at Holyoke, we are committed to providing the best possible medical care in a comfortable and home-like setting. As a Receptionist, you will be the first point of contact for our patients and visitors, providing a warm and welcoming atmosphere. You will be responsible for managing front desk operations, answering phone calls, scheduling appointments, and ensuring seamless communication among staff members.

Responsibilities:

• Greet patients, visitors, and staff members in a friendly and professional manner
• Manage front desk operations, including answering phone calls, scheduling appointments, and handling patient inquiries
• Maintain accurate and up-to-date records and reports
• Perform administrative tasks, such as data entry and filing
• Provide exceptional customer service, ensuring that patients and visitors feel valued and supported
• Assist with special projects and tasks as needed
• Collaborate with other departments to ensure effective communication and coordination

Requirements:

• High school diploma or equivalent required
• 0-1 year of experience in a similar role
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with accuracy and attention to detail
• Strong organizational and time management skills
• Familiarity with medical terminology and scheduling software (training provided)

Why Join Us:

At RegalCare at Holyoke, we prioritize our employees' growth and development, offering a supportive work environment that encourages teamwork and collaboration. Our company slogan, "n/a", reflects our commitment to providing exceptional care and service to our patients, residents, and clients.

Apply Now:

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application to [insert call-to-apply instructions].