Software Training Manager Jobs in Detroit, MI (NOW HIRING)

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250 local customer service centers (CSCs) are supported by regional operations teams located throughout North America.

The Regional Training Manager is responsible for implementing the company's established school bus training program. This role involves having a strong background in driver education, safety protocols, and compliance with transportation regulations. This role is crucial in ensuring our Drivers are well-trained, safe, and efficient in their duties. As the first impression of the company, it is important that the Regional Training Manager can create and maintain a positive, high-energy team that is passionate, and laser focused on training.   

Responsibilities:

• Lead and oversee the implementation of the company's current school bus training program. 
• Supervise and lead a team of Driver Instructors on company established objectives, create work schedules and drive accountability for job performance.
• Provide ongoing support, development, and coaching to driver instructors on job role performance and objectives.
• Oversee the company's hiring process for Driver Instructors, drive performance management accountability, and supervise the team to adhere to company policies.  
• Review and investigate any violations of company policies by Driver Instructors. Assess the severity of violations and determine appropriate disciplinary actions, including termination if warranted.
• Maintain accurate records of disciplinary actions and policy compliance.
• Create an engaging training environment that promotes learning.
• Conduct and/or participate in monthly safety meetings.
• Ensure training sessions are conducted effectively, and drivers are taught safe driving techniques and best practices.
• Monitor and evaluate driver technique performance, providing constructive feedback through regular assessments.
• Maintain accurate records of training sessions, driver progress, and driver certifications.
• Assist in the scheduling and coordination of training sessions (Classroom Instruction and Behind the Wheel).
• Conduct some training sessions for new and existing school bus drivers on safe driving practices, pre and post trip protocols, and company policies.
• Ensure compliance with company standards and policies; including staying compliant with local, state, and federal transportation regulations.
• Provide retraining for any incidents or accidents involving company vehicles.
• Stay updated on industry trends and best practices in driver training.
• Exhibit the highest ethical best practices and personal integrity; shares concerns about suspicious or inappropriate behavior with their manager.
• Build strong working relationships with Operations, General Manager, Safety & Training Supervisor, and any functional resources within the organization.
• Other duties as assigned

Company Name Is : Durham School Services

Qualifications

• High School diploma or equivalent. Some college preferred. Commercial driving experience required.
• 3 years as a Trainer in school bus transportation industry desired
• Supervisory experience preferred; specifically supervising/training a driver workforce
• Thorough knowledge of Company regulations; state and federal laws relating to student transportation.
• Must complete state certification program, if applicable by state, and/or Durham's Train the Trainer Program for school bus driver instructor. Equivalent work experience as a Trainer can be substituted as appropriate.
• Current DOT medical certification; First Aid certificate if required by state; and school bus driver's certificate for applicable state.
• Commercial Driver's License with Passenger and School Bus Endorsements required
• Ability to interface and communicate with all types of individuals. Well-developed written and verbal communication skills. Basic math skills.
• Must be knowledgeable of adult training techniques.
• Computer literacy, strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.), and transportation related software.
• Strong leadership skills and interpersonal skills; ability to provide direction, coaching and mentoring to employees while creating an environment that encourages, and values input and feedback.
• Multi-tasking and time and priority management skills to balance conflicting demands related to internal customer care.

Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.

We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.

At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Summit School Services LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer

The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.