Software Testing Analyst Jobs (NOW HIRING)

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

The Principal Software Testing Analyst works independently or leads teams of 5 or more people responsible for application test case design, development, testing, and problem resolution work teams with significant autonomy and independence. The scope of work typically includes major system projects that cross functional boundaries and support company-wide mission-critical business operations. As an experienced tester and an experienced technical leader, the position provides mentoring and guidance to the other members of the team.

The position represents management in project team meetings, daily operations reviews, and applicant interviews. The position may provide supervisory coverage while the team manager is out of the office.

Applications may include custom developed software, commercial packaged software, or open-source software. Software may consist of on-premise applications, cloud-based software and services, hybrid configurations, integration tools, or business workflow tools.

This position has the ability to work remotely in any of the 40+ States in which TDS Telecom operates, however preference may be given to applicants located in the Madison, WI market.

• Leads teams of 5 or more people across team boundaries that develop test cases, test, and identify and report defects in application software.
• Provides mentoring and leadership in the preparation and review of application software test case designs for multiple work teams. The scope of test case design will frequently include multiple systems supporting mission-critical company-wide business processes.
• Leads cross-functional work teams in preparing work estimates and project schedules for all testing work on projects. Projects frequently span multiple teams and business units in the company. Mentors team members in the development of test plans.
• Leads work teams in resolving complex problems which are frequently unique, require creative problem solving and advanced technical skills, and frequently span multiple systems and frequently cross team boundaries. May also work on systems with no prior or current knowledge by relying upon expertise of team members. Provides technical leadership during critical outage events.
• Initiates programs and leads teams focused on quality and continuous improvement initiatives across business units within the company. Independently directs the implementation of smaller improvement initiatives and makes recommendations to management on larger scope and/or budget initiatives. Uses expert knowledge of industry and competitive marketplace to inform recommendations.
• Develops and leads programs to train testing staff on the systems and tools within the scope of the team's responsibility. Develops recommendations for improvements to business process owners in the use and modification of system software testing. Maintains expert-level knowledge of software testing best practices, tools, and methodologies that are recognized outside the company in the industry.

Required Qualifications

• Bachelors degree (or higher) -OR- 4+ years professional work experience.
• 5+ years' experience in software testing

Other Qualifications

• Knowledge of software testing methodologies, practices, and tools.
  • Experience with customer facing applications is preferred
• Knowledge of project management methodologies, practices, and tools.
• Knowledge of one more testing tools used by the team.
• Knowledge of automated testing tools.
• Knowledge of problem-solving techniques and tools.
• Ability to travel as needed for company business and professional development.
• Ability to work nights and weekends as needed for system implementations and resolving system problems.
• Knowledge of business analysis practices and business process modeling.
• Knowledge of quality management and quality improvement practices.
• Knowledge of team leadership skills, practices, and behaviors.
• Knowledge of techniques, tools, and applicable laws to conduct effective and legal interviews.
• Knowledge of techniques for writing and presenting business proposals to management.
• Knowledge of techniques to establish business relationships with outside vendors.
• Knowledge of effective writing and public speaking skills. Ability to convey complex information to general audiences.
• Knowledge of company policies along with state and federal employment laws relevant to supervisory duties.
• Knowledge of techniques and models for initiating and promoting change (e.g. organizational, process, policy.)

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.