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Software Support Jobs in Philadelphia, PA (NOW HIRING)

Provides technical & business systems and software support for modification, implementation, or conversion of business systems. * Translates business needs into technical requirements and ensures all ...

S. Navy civilian software and systems engineers, support contractors, U.S. Navy ship's force, OEMs and engineering management. Primary responsibility will be to contribute to all aspects of the ...

We are seeking highly motivated Software Engineers to support the continued development and sustainment of the U.S. Navy's Aegis Weapons System in Moorestown, NJ. Responsibilities: Work in a ...

We are seeking highly motivated Software Engineers to support the continued development and sustainment of the U.S. Navy's Aegis Weapons System in Moorestown, NJ. Responsibilities: Work in a ...

We are seeking highly motivated Software Engineers to support the continued development and sustainment of the U.S. Navy's Aegis Weapons System in Moorestown, NJ. Responsibilities: Work in a ...

We are seeking highly motivated Software Engineers to support the continued development and sustainment of the U.S. Navy's Aegis Weapons System in Moorestown, NJ. Responsibilities: Work in a ...

We are seeking highly motivated Software Engineers to support the continued development and sustainment of the U.S. Navy's Aegis Weapons System in Moorestown, NJ. Responsibilities: Work in a ...

We are seeking highly motivated Software Engineers to support the continued development and sustainment of the U.S. Navy's Aegis Weapons System in Moorestown, NJ. Responsibilities: Work in a ...

We are seeking highly motivated Software Engineers to support the continued development and sustainment of the U.S. Navy's Aegis Weapons System in Moorestown, NJ. Responsibilities: Work in a ...

We are seeking highly motivated Software Engineers to support the continued development and sustainment of the U.S. Navy's Aegis Weapons System in Moorestown, NJ. Responsibilities: Work in a ...

Showing results 41-60

Software Support information

See Philadelphia, PA salary details

$30.8K

$45.7K

$61.6K

How much do software support jobs pay per year?

As of Sep 5, 2026, the average yearly pay for software support in Philadelphia, PA is $45,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $48,900.00 per year, depending on experience, location, and employer.

What is a software support?

Software Support specialists are professionals who assist users with troubleshooting, installing, and maintaining software applications. They address technical issues, answer user queries, and often provide guidance on software usage. Their role may include remote or in-person assistance, documentation, and escalating complex problems to higher-level technical teams. Software Support is crucial in ensuring that end-users can efficiently use software products and resolve any issues that may arise.

What are the key skills and qualifications needed to thrive as a software support?

To thrive as a Software Support Specialist, you need a strong understanding of software applications, troubleshooting processes, and often a relevant degree or technical certification. Familiarity with help desk ticketing systems, remote desktop tools, and knowledge bases is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for engaging with users and resolving their issues efficiently. These skills ensure users receive timely, effective support and contribute to overall customer satisfaction and system reliability.

What are some common challenges faced by software support and how can they be managed effectively?

Software Support professionals often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support tickets, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and practice clear, patient communication. Regular training on the supported software and collaboration with development and QA teams can also help resolve issues faster and improve user satisfaction.

What is the difference between Software Support vs Software Engineer?

AspectSoftware SupportSoftware Engineer
Required CredentialsTypically an associate's or bachelor's degree in IT, computer science, or related fields; certifications like CompTIA A+ or Microsoft Certified are commonBachelor's or higher in computer science or software engineering; certifications like AWS, Cisco, or specific programming certifications
Work EnvironmentCustomer service settings, help desks, technical support centersDevelopment teams, R&D departments, software companies, tech firms
Employer & Industry UsageIT support firms, software companies, tech departments in various industriesSoftware development companies, tech startups, large IT firms

Software Support focuses on assisting users with existing software issues, troubleshooting, and providing technical help. Software Engineers design, develop, and test new software applications. While both roles require technical knowledge, Software Support emphasizes customer service and problem resolution, whereas Software Engineers focus on creating and improving software products.

Infographic showing various Software Support job openings in Philadelphia, PA as of June 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,723 per year, or $22 per hour.

Manager, Software Engineer (Minimum $10k Sign-On Bonus)

L3Harris Technologies

Camden, NJ • On-site

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago


Key responsibilities

  • Provide day-to-day technical and task leadership for a team of software engineers, ensuring delivery of high-quality software on cost, schedule, and technical performance.

  • Lead development of RESTful APIs, service-based architectures, and supporting Java enterprise applications, including deployment and sustainment on Red Hat Enterprise Linux systems.

  • Participate in and lead code reviews, design reviews, and architecture discussions for software systems related to VoIP, service-based, and application-level software.


Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Manager, Software Engineering

Job Code: 41349

Job Location: Camden, NJ

Qualified candidates will receive a minimum sign-on bonus of $10,000. Qualified candidates with additional credentials may be eligible for higher sign-on bonuses.

Based in the historic L3Harris Camden Waterfront Campus !

L3Harris Space Mission Systems is seeking an experienced Software Engineering Manager to lead development of mission-critical software, supporting communications and service-based systems. The Software Engineering Manager will collaborate across engineering disciplines, mentor engineers, support recruiting and performance management activities, and contribute technical input to proposal efforts and engineering planning. The selected candidate will guide software development across the full lifecycle including requirements analysis, architecture, design, implementation, integration, and test. This role provides day-to-day technical leadership for a team of software engineers while ensuring delivery of high-quality software aligned with cost, schedule, and technical performance objectives. The successful candidate will also support development and sustainment of VoIP and real-time communications applications utilizing SIP-based call control and frameworks such as PJSIP or PJMEDIA.

Essential Functions:

  • Provide day-to-day technical and task leadership for a team of software engineers, ensuring delivery of high-quality software on cost, schedule, and technical performance.
  • Will lead development of RESTful APIs and service-based architectures and supporting Java enterprise applications deployed as WAR files on JBoss or similar application servers.
  • Will guide software deployment and sustainment on Red Hat Enterprise Linux systems and supporting RPM-based software packaging and distribution.
  • Participate in and lead code reviews, design reviews, and architecture discussions for service-based, VoIP, and application-level software systems.
  • Collaborate closely with systems engineering, electrical engineering, cybersecurity, and program leadership to ensure successful end-to-end system integration.
  • Mentor and coach engineers on technical growth, career development, and performance expectations.
  • Support performance management activities, including providing input to performance reviews and goal setting.
  • Assist with recruiting, interviewing, onboarding, and tasking of software engineers.
  • Maintain hands-on technical involvement as required to support development, integration, troubleshooting, and sustainment activities.
  • Provide technical input to proposal efforts, including rough-order-of-magnitude estimates, task definition, and engineering assumptions.

Qualifications:

  • Bachelor's Degree with a minimum 9 years prior relevant experience. Graduate Degree with a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.
  • Experience in a senior engineering, technical lead, or informal leadership role
  • Demonstrated experience designing, developing, or integrating RESTful services in a production environment.
  • DoD Secret security clearance
  • Strong communication skills and the ability to collaborate across disciplines and programs.
  • Exposure to proposal development, cost estimation, or EVMS-driven program environments.
  • Experience working in an Agile or hybrid Agile development environment.

Preferred Additional Skills:

  • Hands-on experience deploying or sustaining applications in OpenShift, MicroShift, or Kubernetes-based environments.
  • Experience with DevOps practices and tools, including CI/CD pipelines, automated testing, and configuration management.
  • Experience with Linux-based development, specifically Red Hat Enterprise Linux (RHEL).
  • Experience building, deploying, or sustaining software packaged as RPMs.
  • Experience with Java enterprise applications, including WAR-based deployments.
  • Familiarity with JBoss or similar Java application servers.
  • Experience or exposure to VoIP systems, SIP-based call control, or real-time media applications.
  • Familiarity with PJSIP / PJMEDIA or similar VoIP/media frameworks.

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C. area, Denver, or NYC areas is $147,000-$250,000 . This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

Employment Type: Full-Time