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Software Support Jobs in Philadelphia, PA (NOW HIRING)

Senior Software Engineer

Audubon, PA ยท On-site

$123K - $162K/yr

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these

Senior Software Engineer

Audubon, PA ยท On-site

$123K - $162K/yr

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these

Staff Software Engineer

King Of Prussia, PA ยท On-site +1

$185K - $200K/yr

Vestwell is the financial technology company powering the new savings economy. Our platform redefines how people save for the critical aspects of life across retirement, education, and healthcare

Staff Software Engineer

King Of Prussia, PA ยท On-site

$185K - $200K/yr

Vestwell is the financial technology company powering the new savings economy. Our platform redefines how people save for the critical aspects of life across retirement, education, and healthcare

Director, Client Support

Horsham, PA ยท On-site

$135K - $165K/yr

Position Description: The Director, Client Support leads a global group of people leaders responsible for the Client Support organization, including Client Service Managers and their Client Support

Showing results 21-40

Software Support information

See Philadelphia, PA salary details

$30.8K

$45.7K

$61.6K

How much do software support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for software support in Philadelphia, PA is $45,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $48,900.00 per year, depending on experience, location, and employer.

What is a software support?

Software Support specialists are professionals who assist users with troubleshooting, installing, and maintaining software applications. They address technical issues, answer user queries, and often provide guidance on software usage. Their role may include remote or in-person assistance, documentation, and escalating complex problems to higher-level technical teams. Software Support is crucial in ensuring that end-users can efficiently use software products and resolve any issues that may arise.

What are the key skills and qualifications needed to thrive as a software support?

To thrive as a Software Support Specialist, you need a strong understanding of software applications, troubleshooting processes, and often a relevant degree or technical certification. Familiarity with help desk ticketing systems, remote desktop tools, and knowledge bases is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for engaging with users and resolving their issues efficiently. These skills ensure users receive timely, effective support and contribute to overall customer satisfaction and system reliability.

What are some common challenges faced by software support and how can they be managed effectively?

Software Support professionals often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support tickets, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and practice clear, patient communication. Regular training on the supported software and collaboration with development and QA teams can also help resolve issues faster and improve user satisfaction.

What is the difference between Software Support vs Software Engineer?

AspectSoftware SupportSoftware Engineer
Required CredentialsTypically an associate's or bachelor's degree in IT, computer science, or related fields; certifications like CompTIA A+ or Microsoft Certified are commonBachelor's or higher in computer science or software engineering; certifications like AWS, Cisco, or specific programming certifications
Work EnvironmentCustomer service settings, help desks, technical support centersDevelopment teams, R&D departments, software companies, tech firms
Employer & Industry UsageIT support firms, software companies, tech departments in various industriesSoftware development companies, tech startups, large IT firms

Software Support focuses on assisting users with existing software issues, troubleshooting, and providing technical help. Software Engineers design, develop, and test new software applications. While both roles require technical knowledge, Software Support emphasizes customer service and problem resolution, whereas Software Engineers focus on creating and improving software products.

Infographic showing various Software Support job openings in Philadelphia, PA as of June 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,723 per year, or $22 per hour.

Signal Processing Software Engineer with Security Clearance

Sabre Systems

Warminster, PA โ€ข On-site

Other

Re-posted 25 days ago


Job description

Responsibilities As a Signal Processing Software Engineer with Sabre Systems, you will be supporting the Airborne Acoustic Signal Processing (AASP) team that's developing and integrating software and tools in support of one of the Navy's most technologically sophisticated aircraft platforms, the P-8A.The selected applicant will support development for the Many-Channel Programmable Acoustic Processor Stimulator (McPAPS) and the operational acoustics software on the P-8A aircraft. McPAPS is used to stimulate NAVAIR Anti-Submarine Warfare (ASW) acoustic sensor processing systems. The signal generation capabilities of McPAPS are used to test how well acoustic systems perform with specific input signals. The selected applicant will apply knowledge of computer science concepts and techniques, mathematics, and methods of statistical analysis to develop software to perform acoustic signal simulation to the P-8A Poseidon Maritime Surveillance and Patrol Aircraft. The Software Support Activity also supports and maintains the Operational Signal and Information Processing components in the platform. Specific duties may include, but are not limited to: * Analyze user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis * Update software or enhance existing software capabilities using C/C++ * Writing and maintaining functional/implementation specifications * Apply knowledge of computer science concepts and techniques, mathematics, and methods of statistical analysis to develop software to perform acoustic signal simulation * May work with computer hardware engineers to integrate hardware and software systems, and develop specifications and performance requirements * May maintain databases within an application area * Utilize tools such as Matlab, Python, GIT, and Visual Studio * Utilize Windows and Linux operating systems Qualifications Requirements: * Bachelors in Electrical Engineering, Computer Engineering, Physics, or Mathematics and minimum 3 years of signal processing related experience * Knowledge, skills, and abilities to develop and sustain software that performs signal processing using C/C++ or working from Matlab prototypes. * Working knowledge of Windows and Linux as development environments. * Prior experience in developing and maintaining requirement documentation * Knowledge of Digital Signal Processing & Communications Concepts: * FIR/IIR Filtering * Multi-Rate Filtering * Analog/Digital Communications (FM/FSK/GFSK) * FFT/Correlation Analysis * Software Defined Radios * MIMO * Intermediate knowledge of Matlab or equivalent tool * Candidate must be willing to gain and maintain an industry certification that's needed to apply for a Privileged Access Agreement with NAVAIR. * An active DoD Secret Clearance is highly desired, but the ability to obtain and maintain a DoD Top Secret Clearance is required. * Must be a U. S. Citizen Desired Qualifications/Skills: * Knowledge of Department of Defense (DoD) Aircraft Weapons Systems and software processes a plus * Software: * Python * Tcl/Tk * Pure Data * Operating Systems: * Linux OS, Preferably Ubuntu * Software Tools: * GIT * Visual Studio * Cameo * Technical Skills: * Real-Time Programming * Ocean Acoustics & Associated Signal Processing * Other Skills: * Effective Communication Skills * Microsoft Office * Requirements Definition #LI-EN1 Compensation Statement At Sabre Systems, LLC, compensation is based on factors such as location, qualifications, experience, and contract-specific requirements; however, final compensation will be determined by individual qualifications and applicable contract terms. The general salary range for this position is as follows: $125,000.00 - $175,000.00 Refer & Earn: Employee Referral Bonus Eligibility โ€ข A Level 3 Employee Referral Bonus applies to this requisition for qualifying referrals. At Sabre Systems, we value great talent and encourage our employees to refer exceptional candidates. If you have any questions about the referral policy or this position, please contact the Recruiting team. Sabre Overview Sabre Systems, LLC, has been providing innovative technological solutions and services for Department of Defense, Federal Civilian, and commercial customers for more than 35 years. We support the ever-evolving areas of advanced communication technologies, cyber, systems and software engineering, and digital transformation. With over three decades in business, Sabre Systems, LLC remains committed to our small business values and a people-first philosophy. We foster a welcoming, inclusive culture that values diverse perspectives and encourages open communication. Our collaborative environment supports continuous learning and professional growth at all levels. We prioritize the health, well-being, and success of our employees, offering comprehensive, evolving benefits designed to meet their diverse needs. Join us and be part of a thriving, people-driven culture. We respect the unique perspectives that a diverse workforce of minorities, women, individuals with disabilities, and protected veterans brings not only to our company, but also to our customers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability or genetic information. EEO Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor Beware of employment scams -Sabre Systems will never request payment, extend offers without an interview, or contact you from an email that doesn't end in @sabresystems.com; always apply directly at https://careers.sabresystems.com/ .