Software Support Manager Jobs in Springfield, VA

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. Nightwing delivers technically advanced full-spectrum cyber, data operations, systems integration, and intelligence mission support services to tackle our customers' most demanding challenges. Leveraging cutting-edge technologies and decades of mission expertise, we drive innovative solutions across the intelligence community, defense, civil, and commercial markets. Nightwing is seeking a skilled Software Engineer to provide onsite development and operational support for deployed production systems in the customer space. This hybrid role combines hands-on troubleshooting of critical system issues with the opportunity to design and develop innovative software solutions as part of a collaborative team. If you're technically adept, customer-oriented, and thrive in dynamic environments, this role allows you to make an immediate and lasting impact on mission success. Candidates must have an active TS/SCI with Poly clearance Location: Customer Site - Herndon, Virginia Key Job Responsibilities: * Provide onsite support for Java-based web applications within a microservices architecture, ensuring high availability, reliability, and performance of deployed systems in the customer space.
* Serve as the first line of response for operational software issues, performing root cause analysis, troubleshooting, and resolution of incidents. Mobilize off-site technical resources if additional expertise is required.
* Collaborate with the customer and Nightwing technical teams to integrate software solutions with legacy systems and third-party platforms while meeting stringent security requirements.
* Support database operations and optimization for systems leveraging MongoDB and MariaDB, ensuring efficient data flow and scalability.
* Develop and maintain software enhancements, including new functionality, bug fixes, and performance improvements, for Rocky Linux-based platforms.
* Perform testing, deployment, and monitoring tasks across virtualization platforms like Microsoft Hypervisor and cloud solutions from AWS, Azure, and Google Cloud.
* Manage message queue services like RabbitMQ for efficient communication across distributed systems.
* Document technical issues, resolutions, and ongoing system health updates to ensure effective communication with the customer and Nightwing stakeholders. Minimum Requirements: * Active TS/SCI clearance with Poly .
* Bachelor's Degree in Computer Science, Software Engineering, or related technical field OR equivalent work experience.
* 5+ years of software engineering experience, including hands-on development, integration, and operational troubleshooting support.
* Proficiency in developing Java web applications and integrating systems within microservices architectures.
* Experience with databases like MongoDB and MariaDB, including configuration and query optimization.
* Familiarity with RabbitMQ for message queueing in distributed systems.
* Understanding of Linux-based environments, particularly Rocky Linux, with the ability to perform troubleshooting and maintenance.
* Experience with cloud services from providers like AWS, Azure, or Google Cloud, including deployment and monitoring of cloud applications.
* Knowledge of virtualization technologies (e.g., Microsoft Hypervisor) for system management and enhancement.
* Familiarity using Python for automation, scripting, and integration tasks.
* Strong communication skills to interact effectively with customers, cross-functional teams, and remote development resources. Preferred Qualifications: * Prior experience directly supporting intelligence community or defense customers.
* Expertise in secure coding practices and cybersecurity within mission-critical environments.
* Familiarity with DevOps and CI/CD tools (e.g., Jenkins, GitLab) to streamline software deployment lifecycles.
* Certification in cloud technologies (AWS Certified Solutions Architect, Azure Developer Associate, or Google Cloud Certified).
* Advanced troubleshooting techniques for deployed virtualized or containerized environments (e.g., Docker, Kubernetes). Salary & Benefits
The salary associated with this position ($99,000-$206,000) is commensurate with the selected candidate's qualifications, years of relevant experience, and demonstrated level of expertise. Compensation will be determined based on these factors to ensure alignment with skills, responsibilities, and market standards. Nightwing offers medical, vision and dental insurance coverage in addition to a 401k plan, PTO, Holidays, and additional insurances. Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.