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Software Support Engineering Manager Jobs in Lindon, UT

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Experience integrating mechanical, electrical, controls, and software disciplines. * Master's degree in engineering, Engineering Management, or Business Administration. * Experience supporting ...

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Experience integrating mechanical, electrical, controls, and software disciplines. * Master's degree in engineering, Engineering Management, or Business Administration. * Experience supporting ...

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Manager Engineering - Media (VOIP) Team Manager of Engineering is an energetic, passionate software ... Provide leadership in design, delivery, and support of software and platforms * Provide leadership ...

As an Engineering Manager, a Typical Day Might Include the Following ... Provide leadership in design, delivery, and support of software and platforms * Provide leadership ...

As an Engineering Manager, a Typical Day Might Include the Following ... Provide leadership in design, delivery, and support of software and platforms * Provide leadership ...

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Software Support Engineering Manager information

See Lindon, UT salary details

$89.8K

$152.8K

$180.9K

How much do software support engineering manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for software support engineering manager in Lindon, UT is $152,786.00, according to ZipRecruiter salary data. Most workers in this role earn between $156,000.00 and $156,000.00 per year, depending on experience, location, and employer.

What does a software support engineering manager do?

A Software Support Engineering Manager oversees teams that provide technical support and troubleshooting for software products. They manage support engineers, coordinate responses to customer issues, and ensure service level agreements are met. This role often involves collaborating with product and development teams to resolve complex software issues and improve support processes. The manager also helps develop training materials, track key performance metrics, and implement strategies to enhance customer satisfaction.

How does a software support engineering manager typically collaborate with product development and customer support teams?

A Software Support Engineering Manager often serves as a bridge between the product development and customer support teams. They facilitate effective communication by translating customer feedback and technical issues into actionable insights for developers, while also ensuring customer support agents have the technical guidance needed to resolve user issues efficiently. This collaborative approach helps accelerate issue resolution, improve product quality, and enhance customer satisfaction. Regular cross-functional meetings and shared documentation are common tools used to streamline these interactions.

What are the key skills and qualifications needed to thrive as a software support engineering manager, and why are they important?

To thrive as a Software Support Engineering Manager, you need a strong background in software engineering principles, troubleshooting methodologies, and experience managing technical teams, often supported by a degree in computer science or a related field. Familiarity with ticketing systems (such as Jira, Zendesk), monitoring tools, and ITIL or similar service management certifications is common. Exceptional leadership, communication, and conflict resolution skills help you effectively guide teams and manage client relationships. These abilities are vital to ensure efficient issue resolution, maintain high team performance, and deliver excellent customer support experiences.
Infographic showing various Software Support Engineering Manager job openings in Lindon, UT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $152,786 per year, or $73.5 per hour.

Engineering Manager - Substation

Draper, UT โ€ข On-site

Quanta Infrastructure Solutions Group, LLC
Constructionย โ€ขย 51 - 200 employees

Full-time

Medical, Retirement, PTO

Re-posted 6 hours ago


Key responsibilities

  • Oversee projects from inception to completion, including planning, design, construction support, and closeout.

  • Supervise a team of engineers, designers, and support staff, providing guidance, training, and performance evaluations.

  • Evaluate and monitor engineering contractors and consultants.


Job description

About Us

QISG leverages Quanta's comprehensive resources to deliver collaborative solutions for our partners' energy infrastructure needs. We use in-house talent, expertise and resources to plan, design, engineer, manage, conduct maintenance on and construct projects.

Our turnkey service capabilities provide our customers with efficiency, consistency, attention to detail and safe execution. The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients.

About this Role

Every moment of every day, people all over the world rely on electricity provided by Quanta Services and its customers. With its highly skilled and innovative workforce, Quanta is the largest specialty contractor in North America that powers modern life. Find your future with us by being a part of something bigger - leading the energy transition in building a better world for generations to come.

We encourage and inspire our people to embrace opportunities within our corporate office and 200 operating companies providing solutions for the utility, renewable energy, electric power, industrial, and communications industries worldwide.

Quanta's culture is about creating an environment where all employees can be themselves, are valued, and have an equal opportunity to succeed. When you join our team, you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued.

POSITION OVERVIEW:

The Engineering Manager - Substation will provide engineering expertise and technical support throughout the project lifecycle and support field operations, customer account management, procurement, and key stakeholder groups within Quanta.ย  The ideal candidate will have a strong background in engineering, with extensive experience in high voltage substation projects.ย  This position will report to the Engineering Director and be the manager of the substation design teams supporting substation projects across the QISG platform.

What You'll Do
  • Oversee projects from inception to completion, including planning, design, construction support, and closeout.ย 
  • Supervise a team of engineers, designers, and support staff, providing guidance, training, and performance evaluations.ย 
  • Evaluate and monitor engineering contractors and consultants.
  • Assist in selection, training, coaching of direct reports to build effective teams.
  • Assign tasks to project design team based on project needs
  • Ensure projects are on budget and schedule while ensuring cost-effective solutions.ย 
  • Oversee quality control procedures to ensure the highest standards of workmanship and materials.ย 
  • Ensure project team applies engineering standards including NEC, NESC, NEMA, IEEE and ANSI
  • Perform quality reviews to check for inaccuracies, omissions, or compliance issues, and provide recommendations.
  • Work collaboratively with designers and project teams to develop solutions and modifications as needed.
  • Bring potential project-related problems and possible solutions for the attention of the party responsible.
  • Travel out of town for short periods of time as required by projects and assignments.
  • Perform other duties as assigned.
What You'll Bring
  • Bachelor's degree in electrical, mechanical, or civil engineering from an ABET-accredited program.
  • P.E. license is required.
  • Expert understanding of the major components of a substation is required.
  • Experience in personnel management.
  • Minimum of 10 years' experience in the electric utility industry performing detailed engineering for high voltage substation projects.
  • Strong technical expertise in structural, civil, electrical, or mechanical engineering, with a comprehensive understanding of engineering principles and practices.
  • Expert knowledge of electric utility engineering and construction standards.
  • Strong understanding of industry specific software packages.
  • Knowledge of process and procedures for project controls and estimates.
  • Demonstrated experience supporting external customers.
  • Excellent communication, interpersonal, and leadership skills, with the ability to collaborate effectively with internal teams, clients, and external partners.
  • Knowledge of relevant industry codes, standards, and regulations, including ANSI, ASTM, ACI, AISC, IEEE, NEC, NESC, and others.
  • Ability to work in a team environment.
  • Able to deal with ambiguity and ability to work independently, manage multiple tasks and determine priorities in a complex environment.

Travel Requirements:

  • Role will require travel as necessary to achieve job responsibilities, up to 10-25% of the time.
What You'll Get
  • Competitive Compensation
  • 401(k) Retirement Plan
  • Holiday Pay
  • Paid Time Off (PTO)
  • Comprehensive Health Coverage
  • Pet Insurance
  • Employee Assistance Program (EAP)
  • Professional Development
  • Education Reimbursement
  • Employee Discount Program
Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.

Employment Type: OTHER