Software Support Engineering Manager Jobs in Lindon, UT

Job summary

We are looking for a software engineering manager to lead, manage and scale our high performing team that is responsible for our certificate authority platform. This is a hands-on leadership role responsible for overseeing the technical direction, strategic planning, and execution of key projects while fostering a collaborative and high-performance engineering culture. This role also entails working closely with senior leadership, product management, and other stakeholders.

What you will do

• Collaborate with an agile, cross-functional team in the technical planning and strategy of large-scale backend systems, with a focus on secure and high-availability web services supporting Public Key Infrastructure (PKI).
• Assume accountability for the efficient delivery of new features and functionality with uptime, compliance, and quality in mind.
• Develop a deep understanding of PKI products, architecture, and systems.
• Understand compliance standards to ensure deliverables meet industry expectations.
• Manage and scale a highly capable engineering team. 

What you will have

• 5+ years of people management experience, managing software engineering teams.
• 5+ years professional experience in software development.
• Experience with leading teams on large scale, cross functional software projects.
• Experience with C++ and Go.
• Expertise developing, consuming, and evolving RESTful web services.
• Experience building cloud native applications, services-based architecture, DevOps principles and continuous deployment.
• Knowledge of both relational (MSSQL, MariaDB) and NoSQL (Cassandra) databases.
• Exceptional problem-solving skills and the ability to analyze and address complex technical issues.
• Proven ability to collaborate effectively with distributed teams across time zones, fostering alignment, communication, and productivity in remote and hybrid environments.
• Strong knowledge of software engineering best-practices.
• Excellent communication, collaboration, and presentation skills.

Nice to have

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field. (Or equivalent experience).
• Experience with availability zones and distributed systems.
• Technologies we use extensively - experience will be a plus:
  • C++
  • Go
  • MSSQL
  • Cassandra
  • MariaDB
  • Docker and Kubernetes
  • Harness.io
  • Splunk
  • New Relic
  • Git and GitHub 
  • Understanding of PKI, OCSP, CRL, CABF, and other CA related policies and technologies.

Benefits

• Competitive compensation and comprehensive health, dental, and vision coverage 
• Retirement savings programs with company matching (401(k) or RRSP) 
• Generous paid time off, including holidays, and vacation 
• Paid parental leave and family support benefits 
• Life and disability coverage 
• Flexible spending and health savings options (where applicable) 
• Health and wellness support, including gym reimbursement and wellness programs 
• Employee Assistance Program with 24/7confidential support for employees and families 
• Education assistance and professional development opportunities 
• Access to LinkedIn Learning and continuous learning resources 
• Employee referral bonus program and additional company perks and discounts 
• Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues
• Business travel insurance and global employee support programs 

To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran's status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.

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