Manager Engineering
Sandy, UT · On-site
As an Engineering Manager, a Typical Day Might Include the Following ... Provide leadership in design, delivery, and support of software and platforms * Provide leadership ...
Manager Engineering
Sandy, UT · On-site
As an Engineering Manager, a Typical Day Might Include the Following ... Provide leadership in design, delivery, and support of software and platforms * Provide leadership ...
Manager Engineering
Sandy, UT · On-site
As an Engineering Manager, a Typical Day Might Include the Following ... Provide leadership in design, delivery, and support of software and platforms * Provide leadership ...
Manager Engineering
Sandy, UT · On-site
As an Engineering Manager, a Typical Day Might Include the Following ... Provide leadership in design, delivery, and support of software and platforms * Provide leadership ...
Lead, manage, and mentor the engineering team, providing guidance and support for professional development * Oversee the design, development, and implementation of business initiatives, enterprise ...
Lead, manage, and mentor the engineering team, providing guidance and support for professional development * Oversee the design, development, and implementation of business initiatives, enterprise ...
Senior Manager, Software Engineering - AI
Lehi, UT · On-site +1
Bachelor's degree in Computer Science, Engineering, or related field (advanced degree preferred). * 7+ years of software engineering experience, including 3+ years in engineering management roles.
Senior Manager, Software Engineering - AI
Lehi, UT · On-site +1
Bachelor's degree in Computer Science, Engineering, or related field (advanced degree preferred). * 7+ years of software engineering experience, including 3+ years in engineering management roles.
Lead, manage, and mentor the engineering team, providing guidance and support for professional development * Oversee the design, development, and implementation of business initiatives, enterprise ...
Lead, manage, and mentor the engineering team, providing guidance and support for professional development * Oversee the design, development, and implementation of business initiatives, enterprise ...
Lead, manage, and mentor the engineering team, providing guidance and support for professional development * Oversee the design, development, and implementation of business initiatives, enterprise ...
Lead, manage, and mentor the engineering team, providing guidance and support for professional development * Oversee the design, development, and implementation of business initiatives, enterprise ...
Lead, manage, and mentor the engineering team, providing guidance and support for professional development * Oversee the design, development, and implementation of business initiatives, enterprise ...
Lead, manage, and mentor the engineering team, providing guidance and support for professional development * Oversee the design, development, and implementation of business initiatives, enterprise ...
... support a lean manufacturing environment. * Drive early Quality involvement during New Product ... engineering management or team leadership role. * Strong track record of establishing quality ...
... support a lean manufacturing environment. * Drive early Quality involvement during New Product ... engineering management or team leadership role. * Strong track record of establishing quality ...
As a Technical Support Engineer III, you'll own the escalations no one else could crack, working ... software and cloud infrastructure engineers to remotely resolve incidents and manage bug ...
As a Technical Support Engineer III, you'll own the escalations no one else could crack, working ... software and cloud infrastructure engineers to remotely resolve incidents and manage bug ...
Lead the team in support of critical business functions to meet organizational objectives ... Manage the total cost of ownership of the platform including compute infrastructure, software ...
Lead the team in support of critical business functions to meet organizational objectives ... Manage the total cost of ownership of the platform including compute infrastructure, software ...
Lead the team in support of critical business functions to meet organizational objectives ... Manage the total cost of ownership of the platform including compute infrastructure, software ...
Lead the team in support of critical business functions to meet organizational objectives ... Manage the total cost of ownership of the platform including compute infrastructure, software ...
Lead the team in support of critical business functions to meet organizational objectives ... Manage the total cost of ownership of the platform including compute infrastructure, software ...
Lead the team in support of critical business functions to meet organizational objectives ... Manage the total cost of ownership of the platform including compute infrastructure, software ...
Lead the team in support of critical business functions to meet organizational objectives ... Manage the total cost of ownership of the platform including compute infrastructure, software ...
Lead the team in support of critical business functions to meet organizational objectives ... Manage the total cost of ownership of the platform including compute infrastructure, software ...
Lead the team in support of critical business functions to meet organizational objectives ... Manage the total cost of ownership of the platform including compute infrastructure, software ...
Lead the team in support of critical business functions to meet organizational objectives ... Manage the total cost of ownership of the platform including compute infrastructure, software ...
Lead the team in support of critical business functions to meet organizational objectives ... Manage the total cost of ownership of the platform including compute infrastructure, software ...
Lead the team in support of critical business functions to meet organizational objectives ... Manage the total cost of ownership of the platform including compute infrastructure, software ...
Engineering Team Lead
Lehi, UT · On-site
$96K - $126K/yr
Architect, develop, and deliver high-quality software solutions that align with business goals ... managing technical risks, and supporting successful releases and post-release activities. * Foster ...
Engineering Team Lead
Lehi, UT · On-site
$96K - $126K/yr
Architect, develop, and deliver high-quality software solutions that align with business goals ... managing technical risks, and supporting successful releases and post-release activities. * Foster ...
Validation Engineering Manager Hardware Org • Reports to Sr. Director of Electrical/Firmware ... Personally support test execution, debug product issues, review validation data, and develop test ...
Validation Engineering Manager Hardware Org • Reports to Sr. Director of Electrical/Firmware ... Personally support test execution, debug product issues, review validation data, and develop test ...
Validation Engineering Manager Hardware Org · Reports to Sr. Director of Electrical/Firmware ... Personally support test execution, debug product issues, review validation data, and develop test ...
Quick apply
Validation Engineering Manager Hardware Org · Reports to Sr. Director of Electrical/Firmware ... Personally support test execution, debug product issues, review validation data, and develop test ...
Senior Director, Software Engineering
Lehi, UT · On-site
$237K/yr
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and ... Mentor engineering managers and senior ICs, building a high‑performance, accountable engineering ...
Senior Director, Software Engineering
Lehi, UT · On-site
$237K/yr
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and ... Mentor engineering managers and senior ICs, building a high‑performance, accountable engineering ...
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and ... Mentor engineering managers and senior ICs, building a high-performance, accountable engineering ...
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and ... Mentor engineering managers and senior ICs, building a high-performance, accountable engineering ...
Software Support Engineering Manager information
See Lindon, UT salary details
$89.8K - $98K
1% of jobs
$98K - $106.3K
0% of jobs
$106.3K - $114.6K
2% of jobs
$114.6K - $122.9K
2% of jobs
$122.9K - $131.2K
2% of jobs
$131.2K - $139.4K
3% of jobs
$139.4K - $147.7K
4% of jobs
$152.1K is the 25th percentile. Wages below this are outliers.
$147.7K - $156K
19% of jobs
The median wage is $158.1K / yr.
$156K - $164.3K
64% of jobs
$164.3K - $172.6K
1% of jobs
$172.6K - $180.9K
1% of jobs
$89.8K
$152.8K
$180.9K
How much do software support engineering manager jobs pay per year?
As of Sep 11, 2026, the average yearly pay for software support engineering manager in Lindon, UT is $152,786.00, according to ZipRecruiter salary data. Most workers in this role earn between $156,000.00 and $156,000.00 per year, depending on experience, location, and employer.
What does a software support engineering manager do?
A Software Support Engineering Manager oversees teams that provide technical support and troubleshooting for software products. They manage support engineers, coordinate responses to customer issues, and ensure service level agreements are met. This role often involves collaborating with product and development teams to resolve complex software issues and improve support processes. The manager also helps develop training materials, track key performance metrics, and implement strategies to enhance customer satisfaction.
How does a software support engineering manager typically collaborate with product development and customer support teams?
A Software Support Engineering Manager often serves as a bridge between the product development and customer support teams. They facilitate effective communication by translating customer feedback and technical issues into actionable insights for developers, while also ensuring customer support agents have the technical guidance needed to resolve user issues efficiently. This collaborative approach helps accelerate issue resolution, improve product quality, and enhance customer satisfaction. Regular cross-functional meetings and shared documentation are common tools used to streamline these interactions.
What are the key skills and qualifications needed to thrive as a software support engineering manager, and why are they important?
To thrive as a Software Support Engineering Manager, you need a strong background in software engineering principles, troubleshooting methodologies, and experience managing technical teams, often supported by a degree in computer science or a related field. Familiarity with ticketing systems (such as Jira, Zendesk), monitoring tools, and ITIL or similar service management certifications is common. Exceptional leadership, communication, and conflict resolution skills help you effectively guide teams and manage client relationships. These abilities are vital to ensure efficient issue resolution, maintain high team performance, and deliver excellent customer support experiences.
Job description
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
Manager Engineering - Media (VOIP) Team
Manager of Engineering is an energetic, passionate software leader who thrives on successfully releasing products to the market. This is achieved by demonstrating leadership behaviors consistent with NICE CXone's 4E leadership model. Managers will participate in the evolution of NICE CXone standards, tools and methodologies and be empowered to make improvements to those standards and strategy. The responsibility of this position is to lead the growth, quality and efficiency of an Engineering team while also developing team members into great leaders of behavior as well. The Manager is responsible for developing and managing an Engineering team, and will be measured based on performance against both short term and long term goals.
The CXone media services team writes software that powers over 6 billion customer phone calls per year. As an experienced team accustomed to real-time communication, we use SIP, RTP, C++, C#, REST and Windows Server to process the world 20ms at a time as we handle over 75,000 simultaneous VoIP calls. We are an entrepreneurial team that frequently investigates and adopts new technology to help us do things faster and better.
As an Engineering Manager, a Typical Day Might Include the Following:
To Land This Gig You'll Need:
Bonus Experience:
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Manager Engineering - Media (VOIP) Team
Manager of Engineering is an energetic, passionate software leader who thrives on successfully releasing products to the market. This is achieved by demonstrating leadership behaviors consistent with NICE CXone's 4E leadership model. Managers will participate in the evolution of NICE CXone standards, tools and methodologies and be empowered to make improvements to those standards and strategy. The responsibility of this position is to lead the growth, quality and efficiency of an Engineering team while also developing team members into great leaders of behavior as well. The Manager is responsible for developing and managing an Engineering team, and will be measured based on performance against both short term and long term goals.
The CXone media services team writes software that powers over 6 billion customer phone calls per year. As an experienced team accustomed to real-time communication, we use SIP, RTP, C++, C#, REST and Windows Server to process the world 20ms at a time as we handle over 75,000 simultaneous VoIP calls. We are an entrepreneurial team that frequently investigates and adopts new technology to help us do things faster and better.
As an Engineering Manager, a Typical Day Might Include the Following:
- Provide leadership in design, delivery, and support of software and platforms
- Provide leadership in management and behavior including senior level communication skills and abilities consistent with the 4E leadership model
- Participate in project scope, schedule and cost reviews.
- Understand product capabilities and limitations.
- Identify and implement ways to improve and promote quality.
- Responsible for new product software development and quality.
- Maintenance of software/bug fixes.
- Release scheduling.
- Keeps abreast of new technologies.
- Reporting on status; prepare reports outlining team assignments and/or changes, project status changes, and forecast project timelines.
- Provide leadership to individuals on team(s) through coaching, feedback, development goals, and performance management.
- Prioritize employee career development in an effort to grow NICE CXone's internal pipeline of leadership talent
- Prioritize and manage department activities and projects in accordance with the department's goals.
To Land This Gig You'll Need:
- Bachelor's degree in Computer Science, Business Information Systems or related field or equivalent work experience required.
- Master's degree in Computer Science or Business Management preferred.
- Relevant certifications also preferred among other indications of someone who values continuing education.
- 8+ years' experience "living" with various operating systems, development tools and development methodologies including Java, C#, C++, NLP, Scala, Python, NodeJS among many modern horizontal scaling technologies available from AWS, Azure, Apache among others.
- Idea generation and creativity in this position are a must, as are the ability to work with deadlines, manage and complete projects on time and within budget.
- Proven history of delivering on deadlines/releases without compromising quality.
- Experience with Agile software development and SCRUM methodologies.
- Excellent interpersonal skills with all kinds of people at all levels of the organization.
- Ability to work through conflict, gain trust, and influence outcomes
- Strong verbal and written communication skills.
Bonus Experience:
- Experience with telephony, networking, hosted applications, or other similar technical products.
- Telecommunications experience with IVR applications or telephony apps.
- Experience with user acceptance testing, regression testing and integration testing.
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.