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Software Quality Operations Associate Jobs in Washington, DC

ChargeLab

Operations Associate

Washington, DC · On-site

ChargeLab is a fast-growing software company building the EV charging infrastructure of the future ... Experience with process optimization, program management, customer support strategy or quality ...

ChargeLab

Operations Associate

Washington, DC

ChargeLab is a fast-growing software company building the EV charging infrastructure of the future ... Experience with process optimization, program management, customer support strategy or quality ...

AHU Technologies Inc

Software QA Tester

Washington, DC

$54 - $61/hr

Software QA Tester LOCATION: Washington, DC/ Onsite Employment type: Contract w2/1099/C2C MINIMUM ... The QA Tester will test application will empower citizens of DC To promote the safe operation of ...

AHU Technologies, Inc.

Software QA Tester

Washington, DC · On-site

$54 - $61/hr

Software QA Tester LOCATION: Washington, DC/ Onsite Employment type: Contract w2/1099/C2C MINIMUM ... The QA Tester will test application will empower citizens of DC To promote the safe operation of ...

Aerotek

Business Operations Associate

Hanover, MD

$45K/yr

Qualities include: Building customer relationships, conflict resolution, professionalism, detail ... Essential Functions of the Business Operations Associate: • Management of customer accounts ...

Aerotek

Business Operations Associate

Hanover, MD · On-site

$21.63/hr

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer ... Qualities include: Buildingcustomer relationships, conflict resolution, professionalism, detail ...

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Software Quality Operations Associate information

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How much do software quality operations associate jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for software quality operations associate in Washington, DC is $30.50, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $35.67 per hour, depending on experience, location, and employer.

What is a Software Quality Operations Associate?

A Software Quality Operations Associate is a professional who supports the quality assurance (QA) processes within a software development organization. Their main responsibilities include monitoring software quality, helping to implement QA procedures, coordinating testing activities, and ensuring that software products meet established standards before release. They often work closely with QA engineers, developers, and product managers to track defects, document issues, and improve workflow efficiency. This role is essential for maintaining high software quality and facilitating smooth operations within the QA team.

What are the key skills and qualifications needed to thrive as a Software Quality Operations Associate, and why are they important?

To thrive as a Software Quality Operations Associate, you need a solid understanding of software development processes, quality assurance principles, and a relevant degree in computer science or a related field. Familiarity with test management tools (like JIRA or TestRail), bug tracking systems, and automation frameworks is typically required, along with any relevant QA certifications. Strong analytical thinking, attention to detail, and effective communication skills help you excel in identifying issues and collaborating with development teams. These skills ensure the delivery of high-quality software products and support efficient, error-free operations.

What is the difference between Software Quality Operations Associate vs Software Quality Analyst?

AspectSoftware Quality Operations AssociateSoftware Quality Analyst
CredentialsTypically requires a bachelor's degree in computer science, quality assurance, or related fieldUsually requires a bachelor's degree in computer science, software engineering, or related discipline
Work EnvironmentWorks within software development teams, focusing on process and operationsFocuses on testing, identifying bugs, and analyzing software quality
Employer & Industry UsageCommon in tech companies, software firms, and IT departmentsWidely used in software development, IT, and quality assurance sectors

The Software Quality Operations Associate primarily handles quality processes and operational tasks within software teams, while the Software Quality Analyst concentrates on testing and analyzing software quality. Both roles require similar educational backgrounds and are integral to software development, but they focus on different aspects of quality assurance.

What are some of the typical challenges faced by a Software Quality Operations Associate when coordinating between development and QA teams?

One of the main challenges for a Software Quality Operations Associate is ensuring clear and timely communication between development and QA teams, especially when managing tight release schedules. Balancing the need for rapid deployment with thorough testing can create pressure to prioritize tasks and manage resources efficiently. Additionally, adapting to shifting project requirements and quickly resolving bugs or discrepancies requires strong organizational and problem-solving skills. Proactively fostering collaboration and maintaining detailed documentation help overcome these obstacles and contribute to smoother software delivery.
What are popular job titles related to Software Quality Operations Associate jobs in Washington, DC? For Software Quality Operations Associate jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Software Quality Operations Associate jobs in Washington, DC look for? The top searched job categories for Software Quality Operations Associate jobs in Washington, DC are:
Software Quality Operations Associate jobs near you
Infographic showing various Software Quality Operations Associate job openings in Washington, DC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $63,434 per year, or $30.5 per hour.

Operations Associate

ChargeLab

Washington, DC • On-site

Full-time

Posted 27 days ago

Job description

Company Description
Over the next decade, there will be a massive shift to electric vehicles, with the majority of North American vehicle sales expected to be EVs by 2030. ChargeLab is a fast-growing software company building the EV charging infrastructure of the future with solutions that power networks of charging stations across the world.
Job Description
ChargeLab's Operations team is responsible for rapidly deploying chargers for customers, leveraging our network of amazing distribution and manufacturing partners to seamlessly deliver EV charging stations with powerful software.
The Operations team is looking for an Operations Associate who will lead the growth of the company through operational excellence and superior customer service.
Responsibilities:
  • Design and execute our core services for charger deployment, network monitoring and operations & maintenance
  • Own and maintain internal programs and reporting
  • Identify opportunities to streamline processes and drive improvements to ensure operational excellence at scale
  • Improve operational performance by using a quantitative approach for issue identification, root cause analysis and improvement rollouts
  • Work with internal cross functional teams (Engineering/Product, Sales & Marketing) to drive program goals and identify areas of improvement
  • Expand our distribution and install network with key strategic partnerships
  • Design and execute the support experience for site hosts, distribution partners, field service partners and EV drivers
  • Develop and maintain customer facing content to ensure that the voice, tone, and brand of support is consistent and effective
  • Drive continuous efforts to improve support infrastructure and turn customer data information into meaningful product, support, and operational improvements

Qualifications
  • Bachelor's Degree
  • Minimum 1-2 years of experience in project management, program management or related areas
  • Experience building efficient processes that scale across a large organization
  • Experience with customer experience strategy or customer service environment
  • Experience leading cross-functional projects by using insights based on data
  • Self-motivated with a strong affinity for strategic problem solving and driving action
  • Shown success in uncovering data to guide customer driven decisions
  • Persuasive written and verbal communication skills across diverse functions and teams
  • Ability to balance important priorities
  • Experience with process optimization, program management, customer support strategy or quality assurance strong project ownership

Additional Information
Location: Toronto, ON or Washington, DC
Compensation: Base salary + stock option plan
All your information will be kept confidential according to EEO guidelines.

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