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Software Operations Jobs in New York (NOW HIRING)

MCR Hotels

Software Engineer

New York, NY · On-site

$160K - $185K/yr

Partner with stakeholders across Operations, Finance, and Revenue Management to translate business needs into reliable software * Own projects from initial design through deployment, writing clean ...

Banyan Software

Junior Solutions Engineer

New York, NY · Remote

We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with ...

Trilogy Warehouse Partners, LLC

Operations

Newark, NJ · On-site

$60K - $65K/yr

Proficiency in using operational software and tools such as ERP systems and Microsoft Office Suite. * Excellent organizational, communication, and problem-solving skills. Responsibilities: * Oversee ...

Trilogy Warehouse Partners, LLC

Operations

Newark, NJ · On-site

$60K - $65K/yr

Proficiency in using operational software and tools such as ERP systems and Microsoft Office Suite. * Excellent organizational, communication, and problem-solving skills. Responsibilities: * Oversee ...

Judge Group, Inc.

Software Engineer

Woodbridge, NJ · On-site

$76 - $82/hr

Software Engineer (Java / Python) Contingent Assignment (Contract) About the Job In this role, you ... technical, operational, and compliance-related factors, including unprecedented or ambiguous ...

Hauler Hero

Software Engineer

New York, NY · On-site

Our platform powers route optimization, mobile operations, complex billing systems, and AI-driven ... The Role We're looking for a Software Engineer with 2-4 years of experience to join our growing ...

Acrisure

Software Engineer I

Uniondale, NY · On-site

Software Engineer I Grand Rapids, MI / Uniondale, NY/ Austin, TX / Atlanta, GA (Onsite 4 days per ... Support operational workflows: Work with engineering leads and business stakeholders to support ...

Confido

Software Engineer

New York, NY · On-site

$200K - $230K/yr

Finance, accounting, sales, and operations, unified in one system for the first time. We're growing ... As a Software Engineer , you will help build the core product and platform systems that power ...

Acrisure

Software Engineer I

Uniondale, NY · On-site

Software Engineer I Grand Rapids, MI / Uniondale, NY/ Austin, TX / Atlanta, GA (Onsite 4 days per ... Support operational workflows: Work with engineering leads and business stakeholders to support ...

MasterCard

Manager, Software Engineering

New York, NY · On-site

Drive software architecture, design, development, testing, and operational excellence across the team. Partner closely with Product Managers, Architects, and Engineering Leaders to align on strategy ...

Auctor AI

Software Engineer

New York, NY · On-site

$175K - $290K/yr

Why Auctor Auctor is building the AI layer for professional services and software implementation ... You will work closely with our operations, GTM, and deployed services teams to build ...

GLG

Software Engineer

New York, NY · On-site

Knowledge of CI/CD pipelines and DevOps practices. Understanding of UI/UX best practices. Previous experience working in a dynamic and fast-paced development environment.

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Software Operations information

What is the difference between Software Operations vs Software Development?

AspectSoftware OperationsSoftware Development
Primary FocusMaintaining, deploying, and supporting software systemsDesigning, coding, and creating software applications
Required SkillsSystem administration, scripting, troubleshootingProgramming, software design, problem-solving
Work EnvironmentIT departments, production environmentsDevelopment teams, coding labs
CertificationsITIL, Linux, Cloud certificationsJava, Python, Agile certifications

Software Operations focuses on maintaining and supporting existing software systems, ensuring stability and performance. In contrast, Software Development involves creating new software applications through coding and design. While both roles require technical skills, their daily tasks and objectives differ significantly, making them distinct career paths within the tech industry.

What are the key skills and qualifications needed to thrive as a software operations professional?

To excel in Software Operations, you need a strong background in systems administration, software deployment, and IT infrastructure management, often supported by a degree in computer science or related fields. Familiarity with tools such as CI/CD pipelines, cloud platforms (like AWS or Azure), and monitoring systems, as well as certifications in areas like DevOps or cloud technologies, is highly beneficial. Excellent problem-solving, communication, and collaboration skills help you manage incidents efficiently and coordinate with development and support teams. These abilities are crucial for maintaining software reliability, minimizing downtime, and ensuring seamless operations within technology-driven organizations.

What is software operations?

Software Operations refers to the management, monitoring, and maintenance of software applications and systems throughout their lifecycle. This role ensures that software runs smoothly, efficiently, and securely in production environments. Responsibilities often include deploying updates, troubleshooting issues, optimizing performance, and collaborating with development and IT teams. The goal is to maximize software reliability and minimize downtime for end users. Software Operations professionals play a critical part in supporting business continuity and user satisfaction.

What does a software operations professional do?

In a Software Operations role, your daily tasks often involve monitoring software systems for performance and reliability, managing deployments and updates, and responding to incidents or outages. You may collaborate closely with development, QA, and IT teams to ensure smooth releases and quick issue resolution. Additionally, documenting procedures, optimizing workflows, and automating recurring tasks are common aspects, helping to maintain efficient and stable software environments.

What are software operations?

Software operations involve managing and maintaining software systems to ensure their reliable performance, availability, and security. This includes tasks such as deployment, monitoring, troubleshooting, and updates, often using tools like automation scripts and monitoring platforms. Professionals in this field focus on optimizing software workflows and minimizing downtime.
What are the most commonly searched types of Software Operations jobs in New York? The most popular types of Software Operations jobs in New York are:
Software Operations jobs near you
Infographic showing various Software Operations job openings in New York as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Senior Software Engineer, Backend - Care Platform Operations

Ro

New York, NY • On-site

$134K - $176K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Join Tech @ Ro to build the future of healthcare, from the ground up!
At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn't built to do that. It was built to bill, not to serve patients.
We're building a new system. One where the patient is in control. One designed from scratch for the digital age.
At Ro, technology isn't just a function... It's core to how we deliver care. We've built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.
...and we're just getting started.
As part of Tech @ Ro, you'll work on systems that operate at scale, with an opportunity to:
  • Solve complex, high-concurrency problems across a full-stack platform
  • Build and ship quickly with tight feedback loops and real-world impact
  • Own systems end-to-end, from architecture to production performance
  • Work alongside experienced operators, technical leaders, and clinicians
  • Help define how modern healthcare should be delivered

We're a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart - because patients depend on it.
If you're motivated by impact, scale, and the chance to help lead the patient revolution, come build with us.
The Role
We're looking for a Senior Software Engineer to join the Care Platform Operations team at Ro. In this role, you'll design, build, and maintain scalable, reliable, and secure backend services that support how Ro delivers care, including systems for patient-provider communication, appointment scheduling, task routing, and care operations workflows increasingly powered by AI and intelligent automation.
As a senior member of the team, you'll help define the technical roadmap and own initiatives from ideation through design, implementation, and maintenance. You'll partner closely with product, design, data, clinical, and care operations teams to build high-quality, compliant systems that reduce manual effort, improve accuracy, and help Ro scale care delivery for millions of patients.
What You'll Do:
  • Design and build scalable, reliable, and resilient distributed services using Python and FastAPI, supporting critical clinical and operational workflows
  • Operate as an owner within the team's domain and proactively assess and improve system performance and reliability.
  • Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization
  • Actively contribute to building the team's architectural vision and technical roadmap
  • Collaborate on code reviews and technical design documents to ensure the consistent application of best practices across relevant domains
  • Work closely with product, design, data and other stakeholders to help us build the best possible experiences for our providers, pharmacists, and patients
  • Participate in on-call rotations to ensure reliability of production systems

What You'll Bring to the Team:
  • 7+ years of software engineering experience
  • Experience architecting, designing and building scalable web applications and distributed systems
  • Proficiency with Python, relational databases, and frameworks like FastAPI or Django, with hands-on experience in metrics instrumentation and data-driven performance tuning leveraging Ro's load testing infrastructure and tools like Datadog
  • Proven track record of scaling complex, data-intensive backend systems through rapid 10x growth at a late-stage startup, ensuring high performance and availability
  • Deep understanding of distributed systems-data consistency, communication patterns, and service boundaries-backed by hands-on experience building and maintaining data-intensive production systems
  • Strong sense of ownership with the ability / desire to own technical roadmaps and refine ambiguous problems
  • Demonstrated ability to collaborate with other engineers and cross-functional partners to create the best possible products

Bonus Skills:
  • Experience in telehealth or other highly regulated industries
  • Experience with decoupling monolithic applications into distributed asynchronous services

We've Got You Covered:
  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth reimbursements
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness

We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.
The target for this position ranges from $182,300 to $220,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents-earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.
At Ro, we believe that our diverse perspectives are our biggest strengths - and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].
See our California Privacy Policy here.
We may use automated tools, including artificial intelligence (AI), to assist with parts of our recruiting and hiring process, such as reviewing applications, evaluating resumes, and assessing responses or job-related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final hiring decisions are made by humans.

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