ZipRecruiter

Log In

1

Software Onboarding Jobs in Pooler, GA (NOW HIRING)

DIRTT

Desktop Support Analyst

Savannah, GA · On-site

$22 - $29.75/hr

Use remote desktop tools to assist customers with software installations, configurations, and ... A thorough and supportive onboarding program designed to set you up for success Equal Opportunity ...

previous pagenext page

Showing results 21-40

All JobsSoftware Onboarding JobsSoftware Onboarding Jobs in Pooler, GA

Software Onboarding information

See Pooler, GA salary details

$43.6K

$101.6K

$150.8K

How much do software onboarding jobs pay per year?

As of Sep 3, 2026, the average yearly pay for software onboarding in Pooler, GA is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,800.00 and $118,100.00 per year, depending on experience, location, and employer.

What is software onboarding?

Software onboarding is the process of guiding new users or clients through the setup, configuration, and effective use of a software application. This process typically includes initial training, personalized support, and resources that help users become comfortable and productive with the software. Effective onboarding reduces confusion, increases user adoption, and ensures that customers get the maximum value from the product. The onboarding process can vary in length and complexity depending on the software and the needs of the user or organization.

What are some common challenges faced during the software onboarding process, and how can I effectively address them in this role?

One common challenge in software onboarding is ensuring that new users quickly grasp both basic and advanced features without feeling overwhelmed. As a Software Onboarding Specialist, you'll need to tailor your training approach to diverse learning styles, communicate complex concepts clearly, and anticipate frequently asked questions. Collaborating closely with product, support, and sales teams helps you stay updated on new features and user concerns. Proactively gathering feedback and iterating your onboarding materials are key strategies to ensure users feel confident and supported throughout their adoption journey.

What are the key skills and qualifications needed to thrive as a software onboarding specialist, and why are they important?

To thrive as a Software Onboarding Specialist, you need strong technical aptitude, problem-solving abilities, and a background in software or IT, often backed by relevant degrees or experience. Familiarity with CRM systems, helpdesk platforms, and sometimes certifications like CompTIA IT Fundamentals or relevant SaaS tools are typical requirements. Excellent communication, patience, and customer-focused soft skills help build trust and ensure a smooth transition for clients. These skills are vital for effectively guiding users, addressing concerns, and driving successful software adoption.

What is the difference between Software Onboarding vs Software Implementation?

AspectSoftware OnboardingSoftware Implementation
FocusIntroducing users to software features and ensuring smooth adoptionDeploying and configuring software within an organization for operational use
Credentials/CertificationsOften requires training or user support skillsRequires technical skills, project management, and technical certifications
Work EnvironmentCustomer support, training sessions, user engagementIT teams, project management, technical deployment
Industry UsageCustomer success, user experience, SaaS companiesIT departments, software vendors, enterprise solutions

While Software Onboarding focuses on helping users understand and adopt software features, Software Implementation involves deploying and configuring the software within an organization for operational use. Both roles are essential in the software lifecycle but differ in scope and technical requirements.

What cities near Pooler, GA are hiring for Software Onboarding jobs?

Cities near Pooler, GA with the most Software Onboarding job openings:

Software Onboarding jobs near you
Infographic showing various Software Onboarding job openings in Pooler, GA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $101,614 per year, or $48.9 per hour.

Client Relationship Manager

The Greenery Inc

Hilton Head Island, SC

$65K - $70K/yr

Full-time

Posted 6 days ago

Job description

Description


Job Summary:


The Client Relationship Manager is the primary contact for all clients, responsible for the upholding and communicating company standards, ensuring high client satisfaction, while maintaining and growing client relationships. This role aims to enhance client satisfaction, retention, revenue growth, and profitability. This position reports to the Director of Client Services and collaborates closely with the Branch Manager and Production Managers.


Core Values:

  1. Culture of Safety - Safety is always job #1
  2. A Growing Tradition Plants, Personally, Financially and Professionally
  3. Employee Owned - Personal Pride in Success with an Owners Mentality
  4. Exceptional Customer Experience - Delighting our Clients with our Products and Services
  5. Good Neighbors - Community Pride - Sharing our Success
  6. Respectability - Treating Others as we want to be treated

Duties/Responsibilities:

  • Ensure smooth client onboarding and integration.
  • Communicate and follow up with Plans of Action as production performs, resolves and executes control standards.
  • Monitor project timelines, budgets, and outcomes to ensure client satisfaction and profitability.
  • Identify and pursue opportunities to upsell and cross-sell to existing clients
  • Build, strengthen and maintain client relationships.
  • Retain and grow account base
  • Address and resolve client complaints and issues promptly and effectively.
  • Maintain consistent, scheduled communication cadence with clients
  • Identify and mitigate risks proactively
  • Gather client feedback and use it to drive continuous improvement with production teams.
  • Facilitate effective communication between clients and internal teams.
  • Foster a collaborative environment to enhance teamwork and problem-solving
  • Attend networking and industry events.
  • Manage and communicate the contract renewal process and price increase.
  • Design, estimate and propose enhancement opportunities
  • Manage Aspire and other integrated software systems to maximize performance.
  • Manage A/R communication to ensure timely payment for services rendered
  • Drive strategic plan for adoption and utilization of products

Requirements

Required Skills/Abilities:

  • Strong analytical and problem-solving skills, organizational, communication, coordination and presentation skills
  • Proficient computer technology including MS Office Suite, Aspire software knowledge is a plus.
  • Horticultural experience/ knowledge preferred
  • Strong social skills with an ability to build relationships internally and externally
  • Ability to manage conflict resolution
  • Ability to work in a fast-paced, team environment with a high sense of urgency
  • Strong ability to multitask and handle competing priorities in a constantly changing environment

Education and Experience:

  • Associates or Bachelors degree preferred
  • 3-4 years of experience as a Client Relations Manager preferred
  • Effective oral and written communication skills

Physical Requirements:

  • Must be able to travel
  • Prolonged periods standing, walking, stretching, bending, climbing ladders, kneeling, and pulling
  • Must be able to lift up to 25 pounds at times
  • Must be able to work in a variety of weather conditions


This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Job descriptions are not intended and do not create employment contracts.

Apply