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Software Onboarding Jobs in Ohio (NOW HIRING)

Design, build, and deploy software applications and features in an Agile environment by following ... Industry renowned onboarding and training programs designed to accelerate professional development

$110 - $140/hr

You'll work in the software department on Mobile Robotics' core software, defining how our robots ... You support external partner and system integrator integrations, including onboarding, debugging ...

Responsible for hiring, onboarding, and staff development in both Eaton and our new software center in Manila. * Monitor the quality of test plans, automation scripts, and validation results ...

Responsible for hiring, onboarding, and staff development in both Eaton and our new software center in Manila. * Monitor the quality of test plans, automation scripts, and validation results ...

Software Engineer Principal

Strongsville, OH · On-site

$124K - $167K/yr

... onboarding, KYC, AML, CDD, and EDD compliance process; (9) designing and developing real-time ... testing and resolution of associated software defects. Benefits PNC offers employees a ...

Software Engineer Principal

Strongsville, OH

$124K - $167K/yr

... onboarding, KYC, AML, CDD, and EDD compliance process; (9) designing and developing real-time ... testing and resolution of associated software defects. Benefits PNC offers employees a ...

$109K - $139K/yr

Support hiring, onboarding, and performance evaluations for software team members. * Champion continuous improvement in development workflows, tools, and team culture Minimum Qualifications * 4 years ...

$109K - $139K/yr

Support hiring, onboarding, and performance evaluations for software team members. * Champion continuous improvement in development workflows, tools, and team culture Minimum Qualifications * 4 years ...

Showing results 41-60

Software Onboarding information

What is software onboarding?

Software onboarding is the process of guiding new users or clients through the setup, configuration, and effective use of a software application. This process typically includes initial training, personalized support, and resources that help users become comfortable and productive with the software. Effective onboarding reduces confusion, increases user adoption, and ensures that customers get the maximum value from the product. The onboarding process can vary in length and complexity depending on the software and the needs of the user or organization.

What are some common challenges faced during the software onboarding process, and how can I effectively address them in this role?

One common challenge in software onboarding is ensuring that new users quickly grasp both basic and advanced features without feeling overwhelmed. As a Software Onboarding Specialist, you'll need to tailor your training approach to diverse learning styles, communicate complex concepts clearly, and anticipate frequently asked questions. Collaborating closely with product, support, and sales teams helps you stay updated on new features and user concerns. Proactively gathering feedback and iterating your onboarding materials are key strategies to ensure users feel confident and supported throughout their adoption journey.

What are the key skills and qualifications needed to thrive as a software onboarding specialist, and why are they important?

To thrive as a Software Onboarding Specialist, you need strong technical aptitude, problem-solving abilities, and a background in software or IT, often backed by relevant degrees or experience. Familiarity with CRM systems, helpdesk platforms, and sometimes certifications like CompTIA IT Fundamentals or relevant SaaS tools are typical requirements. Excellent communication, patience, and customer-focused soft skills help build trust and ensure a smooth transition for clients. These skills are vital for effectively guiding users, addressing concerns, and driving successful software adoption.

What is the difference between Software Onboarding vs Software Implementation?

AspectSoftware OnboardingSoftware Implementation
FocusIntroducing users to software features and ensuring smooth adoptionDeploying and configuring software within an organization for operational use
Credentials/CertificationsOften requires training or user support skillsRequires technical skills, project management, and technical certifications
Work EnvironmentCustomer support, training sessions, user engagementIT teams, project management, technical deployment
Industry UsageCustomer success, user experience, SaaS companiesIT departments, software vendors, enterprise solutions

While Software Onboarding focuses on helping users understand and adopt software features, Software Implementation involves deploying and configuring the software within an organization for operational use. Both roles are essential in the software lifecycle but differ in scope and technical requirements.

What job categories do people searching Software Onboarding jobs in Ohio look for?

The top searched job categories for Software Onboarding jobs in Ohio are:

What cities in Ohio are hiring for Software Onboarding jobs?

Cities in Ohio with the most Software Onboarding job openings:

Infographic showing various Software Onboarding job openings in Ohio as of August 2026, with employment types broken down into 82% Full Time, 12% Part Time, and 6% Contract. Highlights an 82% Physical, 4% Hybrid, and 14% Remote job distribution.

Lead Software Engineer

Medpace, Inc.

Cincinnati, OH • Hybrid

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago


Medpace rating

8.6

Company rating: 8.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

14th of 74 rated research


Job description

Job Summary

Medpace's Information Technology team is looking for a full-time, office-based Lead Software Engineer.

Join us in building the digital capabilities that accelerate the global development of safe and effective medical therapeutics through clinical trials. In this role, you will work on a team that modernizes and supports Medpace's internal systems. Strong attention to detail, desire for process ownership, and interest in implementing new technology are highly valued.

If you want an exciting career where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you.

Responsibilities
  • Lead development effort for an application component or work stream.
  • Design, build, and deploy software applications and features in an Agile environment by following our software development lifecycle (SDLC) process.
  • Develop applications in a hybrid and cloud native setting utilizing development skills that include object-oriented programming (C#), databases (SQL), Entity Framework (EF), Angular, and web applications (ASP.NET).
  • Coordinate requirements gathering, design, development, testing, release, and maintenance support of applications.
  • Organize team activities regarding projects, development, tools, and training.
  • Provide high level end-user support including feature training and troubleshooting for applications.
  • Supervise software validation process through development, review, and/or execution of test plan/cases/scripts.
  • Provide technical and professional mentorship for junior team members.
  • Recommend and implement best practices within development team(s)
  • May lead software development project(s).
Qualifications
  • Bachelor's Degree in Computer Science;
  • At least 5 years of software development experience using C# in a software development lifecycle (SDLC) enterprise setting.
  • Experience developing software with Angular or similar JavaScript frameworks, REST Endpoints, Microservices, Webservices, C#, HTML5, CSS3, Entity Framework, GitHub, SQL/NoSQL
  • Experience using variety of development architectures, application versioning, and API design.
  • 2 years of recent web development and Azure experience highly encouraged.
  • Prior experience modernizing systems is a plus.
  • Experience with Infrastructure-as-code (IaC) is a plus.
  • Excellent analytical, written, and oral communication skills.
  • Excellent computer skills.

#LI-Hybrid

Medpace Overview

Medpace is a full-service clinical contract research organization (CRO) providing phase l-lV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.

Why Medpace?

When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.

Purpose-Driven Work

    • Work alongside physicians, scientists, and industry-leading experts committed to advancing the global development of medical therapeutics through clinical research excellence

Collaborative Culture

    • Contribute to an interactive team environment that empowers decision making, creative thinking, and continuous learning through open communication and mutual trust.
    • Leadership throughout Medpace is both accessible and approachable

Continuous Growth & Development

    • Office based environment with on-site mentors
    • Defined career paths with clear advancement opportunities
    • Industry renowned onboarding and training programs designed to accelerate professional development
    • Ongoing training and continuous learning opportunities throughout your career
    • An environment that encourages employees to influence change, contribute ideas, and grow quickly

Other Employee Benefits

    • Competitive compensation programs that recognize and reward performance
    • Comprehensive health, wellness, retirement, and PTO benefits
    • Office based culture with occasional WFH that provides flexibility for eligible positions after training
    • Company-sponsored social events and intramural sports

Cincinnati Headquarters Experience

    • A modern corporate campus designed to support collaboration and productivity
    • Multiple on-site dining options in the heart of Madison Square
    • Free on-site parking
    • Convenient access to on-site 24-7 fitness and wellness facilities

What to Expect Next

A Medpace team member will review your application and if your profile matches our current needs, you will be contacted for an interview. While we review all applications carefully, we are unable to respond to every applicant, and only candidates selected for interviews will be contacted.

Employment Type: OTHER

What Medpace employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Medpace logo

About Medpace

Sourced by ZipRecruiter

Medpace is a globally recognized clinicial contract research organization (CRO) based in Cincinnati, OH, in the United States. Established in 1992, it operates in the healthcare sector, providing scientifically-driven outsourcing solutions for the development of drugs and medical devices. It offers comprehensive services like full-service clinical development services, regulatory affairs management, clinical pharmacology, data management, statistical analysis, and medical writing. By applying a scientifically-driven, therapeutically-focused, and patient-centric approach, Medpace's mission is to accelerate the global development of safe and effective medical therapies.

Industry

Medical equipment and supplies manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1992